Your pre-paid reservation means nothing.
Posted Oct 25, 2016
I booked this room and pre-paid for it here on Expedia months in advance. I show up on check-in day and they tell me the hotel is full and they have no rooms. Even though I pre-paid and am guaranteed late check-in, they had NO ROOMS. They told me they would get me a room at their sister property at the other end of Fremont St. Which is fine... except if I wanted to stay at that hotel, I would have booked that hotel.
It just seems to me that if you pay for a room, that room should be held for you. Apparently making a reservation at the Golden Gate means nothing.