Posted Jan 11, 2016
The hotel accused us of smoking in the room, kicked us out on New Year's Eve of all days, and charged us a $250.00 cleaning fee. We didn't smoke in the hotel room, they wouldn't listen to reason, and we're very accusatory. They even said, "we're lucky they didn't call the police." I wasn't aware that the police would want to waste their time with such trivial things. I've never been treated by a hotel so poorly in my life and we travel a lot. I don't even smoke and when booking the hotel called twice to make sure I was getting a non-smoking room. I will NEVER stay here again.