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Reviews of Hampton Inn Las Vegas/Summerlin

2.5 out of 5
Hampton Inn Las Vegas/Summerlin
7100 Cascade Valley Ct, Las Vegas, NV

Reviews

9.0

Wonderful

Rating 10 - Excellent. 609 out of 1000 reviews" "
Rating 8 - Good. 279 out of 1000 reviews" "
Rating 6 - Okay. 61 out of 1000 reviews" "
Rating 4 - Poor. 31 out of 1000 reviews" "
Rating 2 - Terrible. 20 out of 1000 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

6/10 Okay

Travis

Business traveler
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
I tried using the treadmill in the gym at the facility. The first one I hopped on said the motor needed to be checked, I then tried using the other one and the treads kept getting stuck. It felt very unsafe. Then later that same day the elevator system was making a strange noise and staff put an out of order sign up. I felt like these items should be working and I should feel safe using them. It was sort of a let down from what I anticipated the Hilton brand to be.
Stayed 2 nights in Apr 2024
Response from Nadine. on Apr 22, 2024
Thank you for taking the time to share your experience about your recent stay at Hampton Inn. We appreciate your feedback and we're sorry you were unhappy with your stay. Your feedback is important to us as we always aim to provide rooms that make our guests smile. The issues you have mentioned will be addressed. We hope you consider staying with us in the future.

10/10 Excellent

Sarah

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, nice hotel with everything we needed
Stayed 3 nights in Apr 2024
Response from Nadine. on Apr 9, 2024
Thank you for the excellent feedback, we are looking forward to welcoming you back!

8/10 Good

Vincent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Minus- close to Highway Plus - clean and modern
Stayed 1 night in Mar 2024
Response from Nadine. on Apr 1, 2024
Thank you for your valuable feedback, we hope you consider staying with us again. You can always request a room on the quiet side next time you stay with us.

8/10 Good

Buffy, Corona

Liked: Cleanliness, staff & service, property conditions & facilities
Love the property. It was clean and family friendly. Parking was easy.
Stayed 1 night in Mar 2024
Response from Nadine. on Apr 1, 2024
Thank you very much for your wonderful feedback! we are looking forward to welcoming you back.

10/10 Excellent

Christine M Mendes

Stayed 1 night in Mar 2024
Response from Nadine. on Apr 9, 2024
Thank you for the excellent scores, we are looking forward to welcoming you back!

10/10 Excellent

Candice

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place !
Stayed 2 nights in Mar 2024
Response from Nadine. on Mar 19, 2024
Thank you for your feedback, we appreciate the excellent scores.

6/10 Okay

Thomas

Traveled with family
Liked: Cleanliness, staff & service, amenities
Freeway nearby, extremely noisy at night, door to room smaller than metal casing, allowing hallway light into room at night. For our given room, noisy water continuously ran in former ice room next to ours. Asked night clerk to come check out my complaint, but he couldn’t leave the desk. Said he would make a note to the manager.
Stayed 2 nights in Feb 2024
Response from Nadine. on Feb 26, 2024
Thank you for taking the time to share your experience about your recent stay at Hampton Inn. We appreciate your feedback and we're very sorry you were not happy with your stay. Your feedback is important to us as we always aim to provide rooms that make our guests smile. I hope you consider staying with us in the future. The issues you have mentioned will be addressed.

10/10 Excellent

Jane

Room is clean, but heating/ac is very loud and noisy.
Stayed 1 night in Feb 2024
Response from Nadine. on Feb 12, 2024
Thank you for taking the time to share your feedback. We will address the issue. We hope to see you again.

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean. Great breakfast each morning. Staff was friendly and helpful. Would highly recommend
Stayed 7 nights in Jan 2024
Response from Nadine. on Feb 12, 2024
Thank you for the excellent feedback. We love to hear that you enjoyed your stay, and we are looking forward to seeing you again.

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, friendly and safe
Stayed 1 night in Feb 2024
Response from Nadine. on Feb 7, 2024
Thank you for the excellent scores, we appreciate your feedback, and we are looking forward to welcoming you back!

8/10 Good

Jerry, Lexington

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Noise from the highway was bad.
Stayed 2 nights in Jan 2024
Response from Nadine. on Feb 7, 2024
Thank you for taking the time to share your experience about your recent stay at Hampton Inn. We appreciate your feedback and we're sorry you had to experience the highway noise. The issue you have mentioned will be addressed.

10/10 Excellent

Jasmin Joy, Ontario

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would stay at this location in the future.
Stayed 1 night in Jan 2024
Response from Nadine. on Jan 29, 2024
Thank you for the excellent scores, we hope to see you again, soon.

6/10 Okay

Stephen, Dolton

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Do not stay in room 348. I never complain about noise but the sound from the expressway was ridiculous! It was like the window was open. Other things were good.
Stayed 1 night in Jan 2024
Response from Nadine. on Jan 29, 2024
Thanks for taking the time to share your experience about your recent stay at Hampton Inn. We appreciate your feedback and we're very sorry that you didn't have a good night's sleep. The issue you have mentioned will be addressed. We hope to see you again.

10/10 Excellent

STEVEN D.

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to our son's house. Feel safe here.
Stayed 1 night in Jan 2024
Response from Nadine. on Jan 29, 2024
Thank you for the great scores. We hope to see you again, soon.

10/10 Excellent

Michael

Stayed 1 night in Jan 2024
Response from Nadine. on Feb 7, 2024
Thank you!

10/10 Excellent

Gary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Nadine. on Jan 29, 2024
Thank you for the wonderful scores.

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023
Response from Nadine. on Jan 29, 2024
Thank you for the excellent scores! We hope to see you again.

10/10 Excellent

James

Stayed 1 night in Dec 2023
Response from Nadine. on Dec 28, 2023
Thank you for the excellent scores, we look forward to welcoming you back!

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Nadine. on Dec 28, 2023
Thank you for the wonderful scores.

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Great Stay. Clean, comfy bed, large room. Friendly and professional staff. Good breakfast with lots of choices.
Stayed 1 night in Dec 2023
Response from Nadine. on Dec 26, 2023
Thank you for taking the time to share your experience about your recent stay at Hampton Inn. We appreciate your feedback and we're very happy to hear you enjoyed your stay. We hope to see you again in the future.

10/10 Excellent

Catherine

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is great. I stayed with my elderly dog and I don’t have anything negative to report. The breakfast is good and the place is really clean. The only thing which I actually thought was funny is they have a beautiful grass area with a sign saying no dogs allowed but you have to walk across the grass to the poop bags and trash can.
Stayed 2 nights in Dec 2023
Response from Nadine. on Dec 26, 2023
Thank you for the excellent feedback! We're happy to hear you enjoyed your stay. We appreciate your business we hope to see you again soon.

10/10 Excellent

Jonathan, Las Vegas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great and willing to help
Stayed 1 night in Dec 2023
Response from Nadine. on Dec 26, 2023
Thank you for the wonderful scores. We hope to see you again, soon.

10/10 Excellent

Juan

Stayed 1 night in Dec 2023
Response from Nadine. on Jan 29, 2024
Wonderful scores, thank you!

8/10 Good

Marna

Stayed 2 nights in Dec 2023
Response from Nadine. on Dec 26, 2023
Thank you for taking the time to rate our hotel, we hope to see you again soon.

10/10 Excellent

Hector

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, nice staff, good breakfast.
Stayed 2 nights in Dec 2023
Response from Nadine. on Dec 5, 2023
Thank you for the wonderful feedback. We appreciate you taking the time to share your experience about your recent stay at Hampton Inn. We are looking forward to welcoming you back.

10/10 Excellent

Vincent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was skeptical about staying here since I’ve never stayed in this area! But let me tell you I would stay here 1000 times again . Very clean , ALL staff are extremely friendly and most important I felt safe.
Stayed 2 nights in Dec 2023
Response from Nadine. on Dec 5, 2023
We're so happy to hear from you! Thank you for your valuable feedback. We are looking forward to welcoming you again.

10/10 Excellent

Felipe

Liked: Cleanliness, staff & service, property conditions & facilities
Great place Safe Good pricing Friendly staff
Stayed 3 nights in Nov 2023
Response from Nadine. on Dec 5, 2023
Thank you for taking the time to share your experience about your recent stay at Hampton Inn. Your feedback is important to us as we always aim to provide service that brings a smile to our guests.

10/10 Excellent

K.C.

Stayed 1 night in Nov 2023
Response from Nadine. on Dec 26, 2023
Thank you for the excellent scores. We look forward to welcoming you again.

10/10 Excellent

Sandra

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Nov 2023
Response from Nadine. on Dec 4, 2023
Thank you for the wonderful scores.

10/10 Excellent

Yvonne

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great property and great value.
Stayed 3 nights in Nov 2023
Response from Nadine. on Dec 4, 2023
Your feedback is important to us as we always aim to provide rooms that make our guests smile.

10/10 Excellent

susana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really liked this hotel. It was clean.
Stayed 2 nights in Nov 2023
Response from Nadine. on Dec 4, 2023
Thank you for the excellent scores, we appreciate your feedback, and we hope to see you again soon.

10/10 Excellent

Wayne

Stayed 4 nights in Nov 2023
Response from Nadine. on Dec 26, 2023
We appreciate the excellent scores. We look forward to welcoming you back.

10/10 Excellent

Patricia

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional
This hotel was amazing, the area very quiet and safe, and the staff was very friendly, also the breakfast so yummy.
Stayed 3 nights in Nov 2023
Response from Nadine. on Nov 27, 2023
Thank you for taking the time to share your experience about your recent stay at Hampton Inn. We appreciate your feedback and we're very happy to hear you thoroughly enjoyed your stay. Your feedback is important to us as we always aim to provide a higher quality service. We hope to see you again, soon.

10/10 Excellent

Shatonya

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean room.
Stayed 2 nights in Nov 2023
Response from Nadine. on Nov 20, 2023
Thank you for the excellent feedback! We love hearing from you. We are looking forward to welcoming you back.

10/10 Excellent

Regina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel
Very nice Hotel. Room was extremely clean and bed was comfortable. Very good hot breakfast. Would definitely stay here again.
Stayed 1 night in Nov 2023
Response from Nadine. on Nov 20, 2023
Thank you for the awesome scores. We love to hear you thoroughly enjoyed your stay. We hope to see you again soon!

10/10 Excellent

Denise

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Na
Stayed 2 nights in Nov 2023
Response from Nadine. on Nov 16, 2023
Thank you for the excellent scores.

10/10 Excellent

Saori

Stayed 1 night in Nov 2023
Response from Nadine. on Dec 4, 2023
Thank you!! We hope to see you again.

10/10 Excellent

AMY, Allison Park

Stayed 2 nights in Nov 2023
Response from Nadine. on Dec 4, 2023
Thank you for the excellent scores.

10/10 Excellent

Pete

Stayed 1 night in Nov 2023
Response from Nadine. on Nov 27, 2023
Thank you for taking the time to rate our hotel. Your feedback is important as we always aim to provide rooms that make our guests smile. We hope to see you again soon.

8/10 Good

Kenard

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great
Stayed 2 nights in Oct 2023
Response from Nadine. on Nov 7, 2023
Thank you for your wonderful scores! we are looking forward to welcoming you back.

8/10 Good

Natalie

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
It was a nice hotel for a quick needed place to sleep. Clean, convenient and way freeway access. Would stay again.
Stayed 1 night in Oct 2023
Response from Nadine. on Nov 7, 2023
We're so happy to hear from you! Thank you for your valuable feedback.

6/10 Okay

John

Stayed 2 nights in Oct 2023
Response from Nadine. on Nov 16, 2023
Thank you for taking the time to share your experience about your recent stay at Hampton Inn.

8/10 Good

Juan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the quiet away from the strip.
Stayed 1 night in Oct 2023
Response from Nadine. on Nov 7, 2023
Thank you for your feedback, we are looking forward to welcoming you back.

8/10 Good

John

Liked: Cleanliness, staff & service
Friendly staff
Stayed 3 nights in Oct 2023
Response from Nadine. on Nov 7, 2023
Thank you! We appreciate your feedback. we hope to see you again, soon.

8/10 Good

JM

Liked: Staff & service, property conditions & facilities, room comfort
Just needed to sleep and the front desk was very polite and efficient. The room clean and stocked. The breakfast looked good but i didnt stay for that
Stayed 1 night in Oct 2023
Response from Nadine. on Nov 7, 2023
Thank you for taking the time to share your experience about your recent stay at Hampton Inn.

8/10 Good

Lisa

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Nadine. on Oct 20, 2023
Thank you for your feedback, we hope to see you again.

8/10 Good

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is good, but the breakfast have very little for me. Too much sausage and biscuits and I know it's convenient for the hotel but it's not conducive to me.
Stayed 4 nights in Oct 2023
Response from Nadine. on Oct 20, 2023
Thank you for taking the time to share your experience about your recent stay at Hampton Inn. Your feed is important to us as we always aim to provide rooms that make our guests happy. We are looking forward to welcoming you back.

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2023
Response from Nadine. on Oct 20, 2023
Thank you for the excellent scores.

10/10 Excellent

Gary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean and well kept.
Stayed 1 night in Oct 2023
Response from Nadine. on Oct 16, 2023
Thank you for taking the time out of your busy day to share your wonderful comments. We are looking forward to welcoming you back!

10/10 Excellent

Kimberly

Stayed 1 night in Oct 2023
Response from Nadine. on Oct 16, 2023
Thank you for the excellent scores.