Ratings based on 13,590 Verified Reviews

3.8 out of 5
74% of guests recommend
4.1 Room cleanliness
3.9 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Fun memorabilia, cool staff, good eats.

Posted Jun 27, 2017
This place was awesome. Definitely would go back.
Comment from Hotel Management
Jun 28, 2017 by Josh J, Hotel Management
Dear valued guest, Thank you for the excellent review on Expedia for the Hard Rock Hotel and Casino Las Vegas. We are thrilled to hear that you had a great stay at our resort. Thank you for the positive comments about our restaurants, team members, and legendary music memorabilia. We strive to create one of a kind experiences for our guests and provide them with a high level of service. Your patronage is greatly appreciated and we hope to have you as our guest again soon. Thank you, Josh
5 out of 5
Recommended
for Everyone
by A verified traveler from E

We stay here every year and are never disappointed

Posted Jun 27, 2017
Amazing hotel First class experience Rehab stands out as our favorite pool party in Vegas It's also a hotel you can relax in We always consider staying somewhere else and then every year at the last minute we can't seem to book anywhere but Hard Rock We stayed on the strip one year and truly didn't miss a thing
Comment from Hotel Management
Jun 28, 2017 by Josh J, Hotel Management
Peter, Thank you for the excellent review on Expedia for the Hard Rock Hotel and Casino Las Vegas. We are very happy to hear that you enjoyed your stay at our resort. Thank you for the positive comments about our hotel and famous Rehab pool party. We strive to create one of a kind experiences for our guests. Your continued patronage and loyalty are greatly appreciated and we look forward to having you as our guest again soon. Thank you, Josh
4 out of 5
Recommended
for Everyone
by A verified traveler from Los angeles, CA.

Nice hotel, great service, friendly staff.

Posted Jun 27, 2017
From beginning to end, great. Welcoming and friendly staff, helpful and attentive. Room was spacious, clean and the beds felt like fluffy clouds. Just prefect after a day of weary fun.
Comment from Hotel Management
Jun 28, 2017 by Josh J, Hotel Management
Brenda & Jerry, Thank you for the very good review on Expedia for the Hard Rock Hotel and Casino Las Vegas. We are delighted to hear that you enjoyed your stay at our resort. Thank you for the positive comments about our rooms and team members. We strive to create one of a kind experiences for our guests and provide them with a high level of service. Your patronage is greatly appreciated and we hope to have you as our guest again soon. Thank you, Josh
4 out of 5
Recommended
for Everyone
by A verified traveler

Room not ready

Posted Jun 26, 2017
Had to wait more than hour after check in because room was not ready
Comment from Hotel Management
Jun 28, 2017 by Josh J, Hotel Management
Dear valued guest, Thank you for taking the time to provide feedback on Expedia for the Hard Rock Hotel and Casino Las Vegas. We truly apologize for the delay upon your arrival, it is never our intention to make our guests wait. Thank you for staying with us and we hope to have you as our guest again in the future. Thank you, Josh
2 out of 5
by A verified traveler

Nice hotel with terrible customer service

Posted Jun 26, 2017
Was forced to switch rooms both nights of my stay. They downgraded my room and actually charged extra for a non smoking room.
4 out of 5
Recommended
for Everyone
by A verified traveler

Fun in Vegas

Posted Jun 26, 2017
We had a great time, and enjoyed the room and the pool very much. We will go back.
Comment from Hotel Management
Jun 28, 2017 by Josh J, Hotel Management
Dear valued guest, Thank you for the very good review on Expedia for the Hard Rock Hotel and Casino Las Vegas. We are delighted to hear that you enjoyed your stay at our resort. Thank you for the positive comments about our rooms and world famous pools. We strive to create one of a kind experiences for our guests. Your patronage is greatly appreciated and we hope to have you as our guest again soon. Thank you, Josh
3 out of 5
by A verified traveler

Too old needs improvement

Posted Jun 26, 2017
Overall experience was fine but would not rate it more then 3 stars..
Comment from Hotel Management
Jun 28, 2017 by Josh J, Hotel Management
Nick, Thank you for taking the time to provide feedback on Expedia. We are truly sorry that your stay did not go as expected. We strive to create a great one of a kind experience for our guests and we apologize that we fell short of the standards. Thank you for being our guest and we hope that you will consider staying with us again in the future so we may provide a better experience. Thank you, Josh
5 out of 5
Recommended
for Everyone
by A verified traveler from Boston, Ma

Fun hotel with a bit of class

Posted Jun 25, 2017
We enjoyed our room and the hotel in general. It would be nice to have more gluten free options.
5 out of 5
Recommended
for Everyone
by A verified traveler from Tacoma, Wa

If you love a good pool party

Posted Jun 24, 2017
I had so much fun. We basically lived in the pool. The only downside is if you wanted to sleep in or take an afternoon nap our room was right by Rehab so it's super loud. Rehab is a must!!!
2 out of 5
by A verified traveler

Posted Jun 24, 2017
The check in time was terrible,they will make u wait for like 3-4 hrs and u have to keep going there to irritate them to get your room ready.i don't know what else to say....