Ratings based on 507 Verified Reviews

4.4 out of 5
90% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Modest Hotel for a Modest Price

Posted Nov 15, 2016 on Hotels
Modest facillty for a modest price; could use updating
5 out of 5
Recommended
for Everyone
by A verified traveler from Tulsa

One of our best hotel experiences ever!

Posted Nov 8, 2016 on Orbitz
Pros: Room was very clean, great location and the staff treated us so well! Easiest check in / out process we've ever had. Thanks to all the staff!
Cons: Nothing was bad, we loved it. Everything was impeccable!
3 out of 5
by A verified traveler from J

Noisy

Posted Nov 6, 2016
Location: Station Casinos, large mall and other shopping. Hoover Dam, Las Vegas Strip
Had a junior suite which was on the outside side of hotel very noisy all day from surrounding traffic. Air conditioner system sounded like a freight train when it turned on and was aimed right at the bed with full force unable to alter the direction. Jacuzzi/pool not available needed maintenance. Parking not enough spaces, poor lighting. Staff friendly
5 out of 5
by A verified traveler

Posted Oct 12, 2016 on Hotels
great location, wonderful staff, comfortable beds and pillows.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Oct 11, 2016 on Hotels
3 out of 5
by A verified traveler

Posted Oct 11, 2016 on Hotels
Window air conditioner was loud and annoying.
3 out of 5
by A verified traveler

Convenient

Posted Oct 11, 2016 on Hotels
Rooms and atmosphere were adequate. Front desk Jason could improve his customer service skills. My mother wanted to pay for the reservation using her credit card. She specified that she wanted to make sure that my credit card, used to secure the reservation, was not used. Jason assured us more than once that my card would not be charged. Upon looking at my credit statement today, there is a pending charge from Hilton Garden Inn, for more than the amount I was quoted upon reservation! Jason is friendly but should check his 'attitude' when questioned or hearing a comment he doesn't necessarily 'like'
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Oct 10, 2016 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveler from Utah

Excellent location. Nice and quiet.

Posted Oct 3, 2016 on Orbitz
Pros: Cleanliness and location.
Cons: Mattress was too soft for me.
Location: Next to Sunset Station Casino and to the Galleria Mall. Close to freeway.
Greated by a friendly and helpful staff each day. Room was very clean and nice.
3 out of 5
by A verified traveler from Las Vegas, NV

Nice hotel in Henderson

Posted Oct 3, 2016 on Orbitz
Pros: The lobby has nice decoration with free coffee and tea.
Cons: More parking please!!!
Location: It very close to Galleria Mall.
Overall it was an okay experience. Me and my friends arrived kind of late for check in. We couldn't find a parking even after we circle the front and back parking lot twice. So we decided to park by the bank and ask the hotel staff for help. We were told to exit to the road and park at the public parking next to the hotel. The free public parking lot is huge next to it but you will have to walk onto the street to make your way back to the hotel. The whole process was very tiring and confusing.