Posted Sep 11, 2016
Instant scam, forced to pay additional $140 without notice when checking in. Time share shoved in face at check in and voicemail on phone next day. Valet was rude when trying to get a parking pass and got a warning of car being towed when parked on 3rd floor of parking garage. Room never received new towels for multiple days. No casino,restaurants, bar never open other than by pool. Ruined honeymoon.
Comment from Hotel Management
Sep 14, 2016 by Eileen, Hotel Management
Please accept our apologies for the challenges you experienced during your stay with us. Please know this is a rare occurrence and we are dedicated to providing outstanding service to all guests. We hope you’ll give us the chance to restore your trust in us in your future travels.