Bugs and construction nails .
Posted Aug 14, 2016
let me start out by saying i am a retired Law enforcement officer from NYC… i've stayed in this particular hotel on 4 different occasions while looking for property in the Henderson area .. 10, 12 , 14 and 8 days respectively . On to this particular stay . I called a few weeks prior to my arrival in order to request a room on the fourth floor which i've stood before , i was told the 4th floor was under renovation . So i requested a quiet corner floor on the first floor . I was told it would be taken care of , upon my arrival i was told my room wasn't ready that there had been late check outs. So i left got a bite to eat and returned to find out that i was given a room on the 2nd floor .. being exhausted i took the room . That very night , i woke up to use the restroom and lo and behold i found the biggest water bug in the bathroom . That morning i notified the front desk , their reply was " we'll send up the environmental person to look into it" … whatever that meant … now here's the kicker a few days before leaving my girlfriend stepped on a construction nail in the parking lot , it went straight through her slippers into her heel.. it looked like a crime scene . We reported it to the from desk and asked for a detail report just in case . Not only did they drag their feet writing it but they got my girlfriends name completely wrong… we then asked for a late check out in order to compensate us for said negligence .. we were given two hours or WE would have to pay for day !