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Received an upgrade to a suite without asking. Hotel has been totally remodeled since I last was there. All staff I interacted with was oustanding.
As we prep our food for special diet and require refrigeration, it would have been helpful to have a small fridge in the room as well as a microwave.
Check-in procedure was amazing! Honestly, the worst part about Vegas is waiting to check into your room - but this time as the Cosmo could not have gone any better! The line was not too terribly long and then they give you are keys and text you once your room is ready, so neat! Great experience and ...
Nice room, staff. Only problem was the WiFi. not good
The hotel was ok, it is in a great location to be able to walk up and down Fremont. Our room wasn't very clean, the window had some inappropriate pictures drawn in the dirt/smoke and there was hair on the bed. Good thing we didn't care much about the room quality since we didn't spend much time in ...
The staff was friendly but talked a little to fast. The bed was uncomfortable. The room was clean and loved the bathroom. It was a little eerie with the casino shut down and having to walk by it to get to the car port.
I normally don't write reviews, but this was a terrible place to stay and wanted to warn people. Granted it was a couple years ago that I stayed here, so hopefully it has changed, but just realized I never reviewed the place. Anyways, smoke filled the casino floor as you would expect in a casino, ...
personnel at the hotel such as check in and waitress etc... were great. But cleaning staff....could use some work- when our room was "cleaned" on our second day there was still hair in the bathtub and the bathroom counter had not been wiped down. The bathtub water ran not stop and the tub would fill ...
everything was great. The only thing that i wasn't happy about was one of the night i stayed, it was 2am and there isn't any running hot water and they don't have anyone on standby to fix it. But other than that everything else is good
Check in and check out was a breeze Front desk guys were cool Walked to convention center Bkfst ok but female server could work on friendly behavior Room clean and quiet Close To 15 fwy Smell of cigarettes in casino and sports bar was horrible but that was the same case at all casinos on strip
I had a bad experience during check in , but after that everything was ok. Clean rooms nice hotel and good location.
Very good security excellent elevator wonderful mountain view very good restaurants
Planning next trip into town with extended family. The check in, room size & cleanliness along with options of outdoor recreation & spa! Can’t beat it for a stressfree getaway. Only think I would change is access to bathroom closer outside. That’s a design minimum.
Close parking, fast check-in, room was super huge and reasonable, everything was clean. Guest services and all staff were very friendly and helpful. Needed more towels, called and received extra in under ten minutes. Steakhouse is delicious and offers free bottle of wine with purchase, Happy hour ...
Perfect location in City Centre, no casino means less noise and traffic.
We received our room keys. It's late, we're tired and looking forward to just getting some rest. Only to find that the room they gave us was occupied. As we waited for security to bring us new keys to a nearby room another person with luggage in tow had a key card to the very same room we just tried. ...
Spacious clean easy access hotel with many amenities. Close enough to the Strip without the traffic. We had business South of Sin City and this or South Point were our choices. I've stayed at South Point and it is a lot busier there. I really liked the Aquarium in the lobby. Gaming was also ...
The property has very poor maintenance, not very clean bathroom nor clean entryway to the room. In addition, when I checked in to the room, a maid showed up to the room asking me whether I am going to check out or not. I was confused to say the least.
The bar is more like a club that plays music till like 5 am.
Nice stay great staff security was good. We had no problems comfort for us great price
Room was newly remodeled and clean. Bed was very comfortable. Location of the hotel was not far from Freemont, but was a scary walk after dark. I know they are working hard to clean up more of the downtown area so maybe with in a few years it will be better.
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