Overpriced, 1 star hotel
Posted Nov 14, 2016
Terrible - we won't be back!
1. no staff. When I went to check in there was a line of 7 other guests at the check-in desk but no staff. Eventually they showed up but all of us were just standing around wondering if anybody worked there. When we were finally given directions to the tower where we were staying, we walked into the lobby and again there was no staff. Just a small empty counter in a huge foyer. We had to wander around to find the elevators, which were hidden behind a labyrinth of walls and corridors. I never did find a bathroom. Same problem when we went to check out. no staff, we had to check out by phone.
2. terrible room. The small jetted tub and small shower where located in the same room as the toilet so that if anybody was using the tub or shower, nobody else could go to the bathroom.
3. mechanical failures. The room was over 78 degrees (outside was about 65). We ran the A/C at maximum for the 2 days, but only got down to 73. The ceiling fan was so noisy that it kept us up at night. The light fixtures were broken. The TV remote did not work. The door into the hall was ill fitting so that lights from the hall bled into the room.
4. trashy. When I went down to walk the grounds (8:30 am), open liquor bottles, half finished drinks, pizza boxes scattered about.