Ratings based on 1,617 Verified Reviews

3.3 out of 5
63% of guests recommend
3.5 Room cleanliness
3.7 Service & staff
3.5 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler

This traveler left a rating score only Posted May 23, 2018
4 out of 5
by A verified traveler from Salt lake ciry

Posted May 19, 2018
Comment from Hotel Management
May 20, 2018 by LQ Customer Care, Hotel Management
Dear Valued Guest, Thank you for your rating. We appreciate you staying at La Quinta Inns and Suites and hope to see you again! Sincerely, Diana – LQ Customer Care
4 out of 5
by A verified traveler

Posted May 15, 2018
Comment from Hotel Management
May 19, 2018 by LQ Customer Care, Hotel Management
Dear Valued Guest, Thank you for your rating. We appreciate you staying at La Quinta Inns and Suites and hope to see you again! Sincerely, Diana – LQ Customer Care
4 out of 5
by A verified traveler

Posted May 12, 2018
Comment from Hotel Management
May 13, 2018 by LQ Customer Care, Hotel Management
Dear Valued Guest, Thank you for your rating. We appreciate you staying at La Quinta Inns and Suites and hope to see you again! Sincerely, Diana – LQ Customer Care
5 out of 5
by A verified traveler

Posted May 12, 2018
Staff was great
Comment from Hotel Management
May 14, 2018 by LQ Customer Care, Hotel Management
Dear Valued Guest, Thank you for your wonderful review, which we will share with our staff. We are thrilled to hear that you enjoyed your stay, and look forward to welcoming you back soon. Respectfully, Diana - LQ Customer Care
2 out of 5
by A verified traveler from Vancouver, BC

Posted May 11, 2018
The hotel was really run down. They did not seem to care about guests' comfort at all. Ancient noisy appliances and worn-out furniture, dirty single-glazed windows (considering that they put us in a room looking at a busy street it was terrible), a vent fan in the restroom that was making horrible noise but did not blow at all... They did not even bother providing facial tissues in the room. Just some shed to get over a night and check out as quickly as possible. BTW, there was only one front desk person serving a large group of international guests at the checkout time, and all the rest had line up and wait for a long time just to drop their room keys to check out. On the good side, the check-out time was noon, and there was some complimentary breakfast. Also, the pool was quite nice.
Comment from Hotel Management
May 12, 2018 by LQ Customer Care , Hotel Management
Serge, We are very sorry to hear of your recent experience with us. This is certainly not the experience we hoped you would have. Your comments regarding your noted inconveniences have been shared with our management team so that corrective measures are considered and made. Sincerely, Danielle LQ Customer Care
2 out of 5
by A verified traveler from las vegas

it was clean staff was ok breakfast was good !

Posted May 11, 2018
Pros: cleaniess and friendly
Cons: try not too post that yall have kings size bed and last minute change the room to a double bed !!
Location: walking distance to all the casino
when i arrive i was expending a king size bed. when i check in they told me they up graded my room to a double bed , that is not an up grade ,me and my husband were very unhappy about our room double bed !!!!
Comment from Hotel Management
May 12, 2018 by LQ Customer Care , Hotel Management
Graciela, Although your stay was overall positive, we are disappointed to hear that even one aspect of your stay was undesirable. Please accept our sincerest apologizes for not meeting all of your expectations. Your comments have been shared with management so that corrections are made. We hope you will give us another chance to better your opinion in the near future. Sincerely, Danielle LQ Customer Care
2 out of 5
by A verified traveler from CA

Close to airport

Posted May 10, 2018
We rented 3 rooms. One of them has bed bugs or fleas. Reported to the staff, don't know if they will take any action or not.
Comment from Hotel Management
May 14, 2018 by LQ Customer Care, Hotel Management
Dear Valued Guest, We want to take this opportunity to apologize for the pest issues that you experienced. The safety and comfort of our guests is very important to us. Your concerns have not been taken lightly. We are working diligently with our pest management company to combat any problems. Again, please accept our sincere apology. We hope you will consider giving us another chance in the future to better your opinion. Sincerely, Danielle LQ Customer Care
3 out of 5
by A verified traveler

What a headache

Posted May 9, 2018
The first room provided had a broken toilet and sink. Didn't get issue resolved until next morning. Jenn was helpful trying to turn my experience around.
Comment from Hotel Management
May 12, 2018 by LQ Customer Care , Hotel Management
Dear Valued Guest, We appreciate you taking the time to provide us with such detailed feedback about your stay. We are very sorry to hear that some aspects throughout your stay did not meet your expectations. This is certainly not the experience we hoped you would have with us. Please note that your concerns regarding maintenance issues have been passed on to our Maintenance and Management Teams. We do hope you will give us another chance as we will definitely improve our services. Sincerely, Danielle LQ Customer Care
3 out of 5
by A verified traveler from Long Beach, Ca

Takes Animals

Posted May 2, 2018
Pros: Location
Cons: It needs to be updated or refurbished
It was ok. We had just stayed at a new or refurbished La Quinta Motel in Orem, Utah, so this was a bit of a let down. The staff was nice and professional. There was a faint odor of dog urine in the room. I had some Febreeze, so that helped, also, we made sure we had shoes on when walking around the room.
Comment from Hotel Management
May 3, 2018 by LQ Customer Care, Hotel Management
Marla, Thank you for taking the time to post a review of your recent stay and for your kind words about our professional staff. We are extremely sorry that our hotel didn’t meet your expectations and appeared to need updates. Your comments have been forwarded to management to ensure these issues are addressed and upgrade options are considered soon. We do hope to have you as our guest again in the future for a better guest experience. Sincerely, Bennie, LQ Customer Care Agent