Ratings based on 598 Verified Reviews

4.0 out of 5
78% of guests recommend
4.0 Room cleanliness
4.2 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler from Reno, NV

Building Maintenance Non-Existant

Posted Feb 28, 2017
Pros: Good night shift
Cons: Maintain the rooms. For premium hotel, this one has bad management.
Location: Close to son's home. Have used hotel across parking lot before, but was booked solid. Will look elsewhere if other hotel is full.
First room. Broken toilet, water previously turned off by maintenance. Second room. Missing door jam lock, bent lock on door, shower handle fell off, sneaker black marks on all sheets and covers. Night desk attendant changed all sheets and covers. Hotel did comp the room. Won't be going there again.
Comment from Hotel Management
Mar 3, 2017 by Jeremy, Hotel Management
We're glad you found the staff to be pleasant. We apologize for the issues you experienced and appreciate you bringing them to our attention. We will certainly have maintenance address them. We're glad the staff was able to take care of resolving the issues. Your comments will help assisting in providing the best service in the future. Jeremy B.
1 out of 5
by A verified traveler from MIAMI

Terrible Hotel

Posted Jan 12, 2017
Pros: nothing
Cons: the construccion
Location: is so far
The hotel canceled the stay and arrived very tired to look for another hotel.
Comment from Hotel Management
Jan 16, 2017 by Jeremy B., Hotel Management
We're terribly sorry for any issues with your reservation. Feel free to reach out to the property with any concerns regarding your reservation. We look forward to hearing from you and your comments. Jeremy B.
4 out of 5
Recommended
for Everyone
by A verified traveler from B

Nice hotel

Posted Jan 1, 2017
We stayed at this hotel between 12/28-12/30 and it was a pretty good stay. The room was beautiful and the hallway was very modern. They were in the middle of renovation so downstairs was a bit hectic but all in all the staff and workers were polite. Online we had read that if your dog is too loud, the front desk will call and have you come back and that sure did happen (except by the time we came back he was silent). So be ware of that because in Vegas there's bound to be hungover people for your neighbors who don't want to hear barking. The breakfast was good as well.
4 out of 5
Recommended
for Everyone
by A verified traveler from s

Nice hotel away from strip

Posted Dec 28, 2016
Good hotel at a good price. The beds are comfortable but bring your own pillow if possible. Housekeeping missed a few spots but besides that it was alright considering the rooms on the bottoms floor were being renovated.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 8, 2016
Nice remodel. Good breakfast and hispeed wifi. The gym could use some updating, but for the price it's a great hotel.
4 out of 5
by A verified traveler

Attentive staff

Posted Dec 7, 2016 on Hotels
Room had not been properly cleaned prior to our stay. This reservation is listed as check in on Sunday, when we actually checked in on Friday
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Dec 1, 2016 on Hotels
3 out of 5
Recommended
for Everyone
by A verified traveler from US

Great budget hotel

Posted Nov 20, 2016
Enjoyed our stay. Staff was great. Enjoyed the free breakfast.
4 out of 5
by A verified traveler

Good room, ok Price

Posted Nov 10, 2016 on Hotels
Good stay. On the expensive side
2 out of 5
by A verified traveler

Dated Hotel

Posted Nov 10, 2016 on Hotels
Appears Hotel has not been updated in quite some time. A lot of wear and tear throughout.
Comment from Hotel Management
Nov 18, 2016 by General Manager, Hotel Management
Thank you for your comments. We apologize for the wear of some areas of the hotel. I'm pleased to say that we are currently undergoing a renovation and will shortly be finished. We look forward to you visiting us and experiencing our new product! Jeremy B.