Rooms that smelt like weed but
Posted Dec 6, 2016
Upon checking in and entering our non-smoking room in the west wing it reeked of marijuana. When we called the front and asked to be switched rooms there were none available which was understandable given the rodeo in the MGM that weekend. We asked for them to have someone come clean or try and air out the room, we eventually had to flag down a room attendant in the hallway to spray some air freshener. We asked to be compensated for the inconvenience since it smelt awful and we had no other option than to stay there and there was nothing they were able to provide us. It's sad because I have stayed at the MGM before and had great experiences staying there previously. Unfortunately, although it did not affect our weekend entirely it was not ideal and definitely not pleasurable to deal with. Communication was also not effective or fluid between employees as well as with us in reference to answering our questions and concerns about our room.