Posted Apr 16, 2017
First leg of trip was O.K., the return leg was disappointing - 25 minutes to get checked in (only three in front of us), dirty toilet bowl from previous occupants, desk lamp broken - bulb assembly laying on side could shock someone. Room was clean and clean otherwise.
Comment from Hotel Management
Apr 21, 2017 by Main Street Station, Hotel Management
Ed, Thank you for providing feedback of your recent visit to Main St. Station. I apologize for the service challenges that you encountered upon your arrival. Comments such as yours enable us to identify both our highlights and shortcomings to improve overall guest service. Our goal is to provide all of our guests with a clean, safe, friendly and fun environment each and every time they visit. I am sorry that we fell short of our goal and we will work hard to improve each element of the guest experience and will work hard to restore your confidence in the Main St.