Ratings based on 2,158 Verified Reviews

4.8 out of 5
95% of guests recommend
4.9 Room cleanliness
4.8 Service & staff
4.8 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler

condition

Posted Jul 16, 2017
The hotel is only 8 years old but it looks like that he is older then that. The room is a bit run down, probably better then average in vegas . I don't understand why they don't renovate more frequently. Stains everywhere (carpet , lamps covers , curtains), furniture is all scratched, difficult to distinguish if it is not clean or ruined . For $400 a night it is a total rip off
5 out of 5
Recommended
for Everyone
by A verified traveler from Evanston, IL

Fantastic stay

Posted Jul 10, 2017
After staying at the Mandarin Oriental, I won't stay anywhere else in Vegas.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 9, 2017
Good standard for a hotel, pool could have been a slightly bigger.. excellent service throughout. Didn't appreciate the advanced payment for the deposit. In my experience hotels just take a card reference but don't charge but MO did.
5 out of 5
Recommended
for Everyone
by A verified traveler from california

Gorgeous Hotel on The Strip

Posted Jul 6, 2017
This hotel is classy. There is no casino but it's within walking distance of everything. The lobby smells amazing with their signature scent. The Spa here is incredible as well.
5 out of 5
Recommended
for Everyone
by A verified traveler from New York, NY

Wonderful stay, smoke-free environment.

Posted Jul 5, 2017
Pros: Service was top-notch. Friendly, helpful staff. Rooms were modern and clean. Bed was very comfortable. Pool area was clean and relatively quiet.
Location: Walking distance to several casinos/hotels and restaurants. Short cab ride away from any part of the Vegas strip.
The Mandarin Las Vegas doesn't have a casino, so it's a smoke-free environment. It's walking distance to numerous casinos and restaurants. The location is excellent, the hotel is magnificent. The pool area is very nice--smaller that most Vegas pools, but we saw that as a bonus. They also have great art displayed throughout the hotel.
2 out of 5
by A verified traveler from Jakarta, Indonesia

Water problem but forget to inform us

Posted Jul 5, 2017
During check in. They never inform that they will have water problem. So we have to used water from bottles when shower. Restaurant not really represent mandarin hotel as usual
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent!

Posted Jul 5, 2017
We had a junior suite, very nice. Large room, huge bathroom, nice living area. 2 tv's, the cookies upon arrival were yummy!
5 out of 5
Recommended
for Couples
by A verified traveler from Muskoka, Canada

Excellent customer service!

Posted Jul 5, 2017
Pros: The staff are excellent and the customer service is top notch. Loved being able to control temperature, lights, curtains from the remote in the room.
Location: Great location - close to all of the action on the Las Vegas strip. Close to great restaurants and shows but not right in the centre of the strip.
We loved this "smaller" Vegas hotel that is set just off the strip. Because it is not a "casino hotel", the focus is on customer service and making the hotel stay as good as possible, rather than on trying to get you down to gamble and go to shows. The customer service at the Mandarin is excellent! The staff will do whatever is necessary to make your stay the best it can be. The pool area is relaxing and quiet. When you arrive at the pool area, one of the staff greet you and take you to some available chairs and set up the chairs with towels, water, etc. The rooms are very nice with a large bathroom, deep tub, remote controlled drapes, lighting, temperature and sound. Lots of little extras in the rooms as well. The location is great too, as it is close to the strip and close to the main action of the strip, so it is easy to walk down to Bellagio, Caesars, etc one way and easy to walk to MGM and New York New York the other way. No complaints at all about this hotel - we loved it!
5 out of 5
Recommended
for Everyone
by A verified traveler from boston

Posted Jul 4, 2017
Nice quiet hotel. Easy to everything on the strip without all the chaos!
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent Hotel

Posted Jul 4, 2017
Great hotel for relaxation. Excellent way to get recharged for the strip and nightlife. Staff is very solid and ready to assist with travel request. Food was excellent but small if you have a big appetite. Spa was heaven. Will definitely stay again soon.