Shocking hotel....never be here again!!!
Posted Mar 28, 2017
Having been to Vegas many times and changed hotels each time, I was interested in what the Monte Carlo had to offer. I honestly wish I hadnt have bothered booking it now....worst hotel I have stayed in. The rooms are reakky oiir abd bit worth the money paid for. They are really basic, with a poor shower and the noise of the water system was a joke each night add that to the paperthin walls and you dont get a good experience at all.
There is construction work going on....which is fine but not when your other party members are getting woken up each morning before 6am due to the work taking place. The tables are ok at the best of times but had one member of staff spilling chips all over the place, not making the right payout and on serveral occassions selecting the wrong number on the table and having to be corrected once the number displayed on screen. Not something I would expect from a main strip hotel.
Security in the hotel was poor and disappointing on how they handled or the lack of handling of a situation one of my party members found themselves in that should have been dealt with a lot sooner and quicker and not resulted in other party members having to intervene at their own risk. A number of issues relating to this incident where highlight to the front desk and management within the hotel but they came across as not willing to help and not caring at all. I was then promised a call from Senior Management but 1 week later still nothing.