Spa tub, steam room, body treatments, aromatherapy, hot stone massages

Reviews of Nobu Hotel at Caesars Palace

5 out of 5
Nobu Hotel at Caesars Palace
3570 Las Vegas Boulevard South, Las Vegas, NV

Reviews

8.0

Very Good

Rating 10 - Excellent. 477 out of 1000 reviews" "
Rating 8 - Good. 222 out of 1000 reviews" "
Rating 6 - Okay. 148 out of 1000 reviews" "
Rating 4 - Poor. 89 out of 1000 reviews" "
Rating 2 - Terrible. 64 out of 1000 reviews" "

8.8/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

Christopher

Traveled with partner
Liked: Cleanliness, amenities
Disliked: Staff & service
Any positives about our stay at Nobu were overshadowed by an absolutely horrible checkout experience. We knew we would be up late on our last nigh in town, so we arranged ahead of time for late checkout. The staff at the front desk gave us two options: complimentary noon checkout, or a 2PM checkout for a fee of $55. We chose the 2PM checkout, provided our room number, and verbally confirmed to the staff that it was my name/reservation they were seeing on their end. We didn’t think anything of it until 11:15AM, when the cleaning service entered our room. We told them we had arranged for late checkout and they left. I locked the room from the inside but this didn’t stop someone from coming and knocking and trying to enter every 15-20 minutes. Around 12:15/12:20PM, security was sent to our room asking us about why we haven’t checked out of our room. This was an absolutely ridiculous situation - especially for a 5 star hotel. I will be following up with the hotel directly about getting my $55 fee refunded. What’s the point of paying for late checkout if you’re going to be harassed every 15 mins and accused of not paying for the service? Not worth what we paid by any metrics.
Stayed 2 nights in Mar 2024
Response from JD on Mar 24, 2024
Hello Christopher, I would like to thank you for taking the time to express your comments concerning your visit. We’re sorry you are disappointed, and we will work hard to fix the issue you experienced. I hope you will view this negative experience as an isolated incident.

6/10 Okay

Jose

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Hard to find reception. Only 2 positions, huge line. Long walk from taxi/uber to reception
Stayed 1 night in Feb 2024
Response from Michelle on Mar 2, 2024
Thank you for taking the time to share your thoughts. Please know that we are working to resolve the challenges you faced. Guest satisfaction is our number one priority.

4/10 Poor

susan

Traveled with partner
Disliked: Staff & service
They denied my reservation saying that they were overbooked and that we should have booked directly with them.
Stayed 2 nights in Feb 2024
Response from Doug on Feb 25, 2024
Hello Susan, I would like to thank you for taking the time to express your comments concerning your visit. We’re sorry you are disappointed, and we will work hard to fix the issue you experienced. I hope you will view this negative experience as an isolated incident.

10/10 Excellent

steven, goleta

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Doug on Feb 26, 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We are always working to improve our property and the guest experience. We look forward to welcoming you back on your next visit!

10/10 Excellent

Ellen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are beautiful and clean. The check in and check out were very quick. The complimentary drinks were a nice surprise.
Stayed 1 night in Feb 2024
Response from JD on Feb 22, 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Great value!
Stayed 1 night in Feb 2024
Response from Ben on Feb 9, 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We are always working to improve our property and the guest experience. We look forward to welcoming you back on your next visit!

10/10 Excellent

Rachel

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall I had an excellent stay at Nobu. It was a quiet oasis in the middle of a crazy hotel and casino atmosphere. If I had to nitpick, the hairdryer provided is old and outdated and the air conditioning never really got as cold as I set it to and it got hot at night. Those things would not stop me from staying here again though and I would highly recommend others stay here.
Stayed 2 nights in Jan 2024
Response from Michelle on Jan 29, 2024
We are happy to hear that you enjoyed your stay with us! Please know that we are working to resolve the challenges you faced. Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

10/10 Excellent

David, bellevue

Business traveler
Liked: Staff & service, amenities, property conditions & facilities
This was a complete surprise, a boutique hotel within Ceasars Palace with amazing service, rooms and location.
Stayed 2 nights in Jan 2024
Response from Doug on Jan 25, 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

10/10 Excellent

Jenna

Business traveler
Liked: Amenities
Stayed 1 night in Jan 2024
Response from JD on Jan 22, 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We are always working to improve our property and the guest experience. We look forward to welcoming you back on your next visit!

10/10 Excellent

Maria

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I attend a yearly work conference at Caesars Palace and this year stayed in Nobu. It’s quieter and cleaner than the main rooms and the location means a little less time in the noise and smell of the casino. The rooms are beautiful but be careful of slippery floors in open shower bathrooms. Nobu restaurant is pricy but excellent.
Stayed 4 nights in Jan 2024
Response from Michelle on Jan 22, 2024
We are happy to hear that you enjoyed your stay with us! Please know that we are working to resolve the challenges you faced. Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

2/10 Terrible

Kai-Ting

Disliked: Staff & service, property conditions & facilities
Service was terrible
Stayed 2 nights in Jan 2024
Response from Sylvie Umutesi on Jan 9, 2024
We apologize for the disappointing experience you had at Nobu Hotel Las Vegas. We appreciate your feedback and will take it into consideration to improve our services. If you have any further concerns, please feel free to contact us at (800) 727-4923.

10/10 Excellent

Noe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a last minute decision but really good for the price and very convenient.
Response from Latrice on Feb 19, 2024
Hello, I would like to thank you for taking the time to provide feedback about the experience you had during your stay . We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

6/10 Okay

Marianna

Liked: Cleanliness
Tv remote was old, unusable
Stayed 1 night in Dec 2023
Response from ALM on Jan 1, 2024
Thank you for taking the time to share your thoughts. Please know that we are working to resolve the challenges you faced. Guest satisfaction is our number one priority.

10/10 Excellent

Shinichi

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Response from Latrice on Feb 19, 2024
Hello, I would like to thank you for taking the time to provide feedback about the experience you had during your stay . We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

4/10 Poor

Steve

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness, staff & service
Mediocre
Nice decor, room not properly clean, rude and unhelpful service. Not imp.
Stayed 3 nights in Dec 2023
Response from Kimberly on Dec 27, 2023
Thank you for taking the time to share your thoughts. Please know that we are working to resolve the challenges you faced. Guest satisfaction is our number one priority.

10/10 Excellent

David, Yorba Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from Kimberly on Dec 20, 2023
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

8/10 Good

Malik

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the scent of the hotel
Stayed 1 night in Dec 2023
Response from Latrice on Dec 18, 2023
Hello, I would like to thank you for taking the time to express your comments concerning your stay. We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

6/10 Okay

david

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing unique. Elevator service very slow.
Stayed 2 nights in Dec 2023
Response from Ben on Dec 14, 2023
Thank you for taking the time to share your thoughts. Please know that we are working to resolve the challenges you faced. Guest satisfaction is our number one priority.

6/10 Okay

Gabriel

Business traveler
Liked: Cleanliness, staff & service
Disliked: Amenities
Felt like an older Caesars room with slight facelift.
Stayed 3 nights in Dec 2023
Response from Christina Banks on Dec 11, 2023
Thank you for taking the time to share your thoughts. Please know that we are working to resolve the challenges you faced. Guest satisfaction is our number one priority.

10/10 Excellent

Joyce

Response from Latrice on Feb 19, 2024
Hello, I would like to thank you for taking the time to provide feedback about the experience you had during your stay . We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

8/10 Good

hiroaki

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Cool but not covinent...
Stayed 1 night in Nov 2023
Response from Alyssa Mendes on Nov 28, 2023
Thank you for your feedback, Hiroaki. We appreciate your review and are glad to hear that you found our hotel cool. We apologize if our services did not meet your convenience expectations. If there is anything specific that we can improve upon, please do not hesitate to contact us at (800) 727-4923.

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel room at a reasonable ptice.
Stayed 3 nights in Nov 2023
Response from Michelle on Nov 18, 2023
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

2/10 Terrible

Jennifer

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Elevator has been down months. Our floor elevators all 3 not working. Asked.for help..never came. Eberytime we talked to front desk...actrd it like it was the 1st time theu jeard of it. Carried 4 suitcases down 4 flights of stairs because bell never vame. Waited 30 mins
Stayed 1 night in Nov 2023
Response from Michelle on Nov 17, 2023
Hello Jennifer, I would like to thank you for taking the time to express your comments concerning your visit. We’re sorry you are disappointed, and we will work hard to fix the issue you experienced. I hope you will view this negative experience as an isolated incident.

8/10 Good

COREY

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from Dan on Nov 16, 2023
We are happy to hear that you enjoyed your stay with us! Please know that we are working to resolve any challenges you may have faced to make your next stay with us even better. Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

10/10 Excellent

victor w

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very. ice free happy hour. Great. desk host!!! Joelle. Thanks
Stayed 2 nights in Nov 2023
Response from Dan on Nov 15, 2023
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

6/10 Okay

Mark

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
I arrived at 3:15pm and told my room was not ready yet, which was perfectly acceptable. I was then told I could leave my bags and I would receive a text when my room was ready. At 4:15 I still had not received at text so I went back to the desk. Yes, my room was ready, and we will send up your bags. 5:00pm still no bags and they could not tell me when the bell captain would have them to me. I needed to change for a meeting but was already late to the meeting waiting for the bags to arrive, so I ended up going to the meeting in shorts and a tee shirt. Not happy that I had check on when my room was ready and not receive the text as promised and waited for over a half hour for my bags and still don't know when they did show up because I had to leave.
Stayed 1 night in Nov 2023
Response from Ruby on Nov 9, 2023
Hello, I would like to thank you for taking the time to express your comments concerningyour visit. We’re sorry you are disappointed. Please call the property so that we can further discuss the issues if you have not been assisted with this. Please have a great day

6/10 Okay

Le'Ondra

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
There were a few mishaps with one staff member and his attitude. The manager claimed she will provide coaching. I was told my room was upgraded but it was the exact room I booked. Just a lot of nothing with the staff.
Stayed 1 night in Nov 2023
Response from Ben on Nov 8, 2023
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

4/10 Poor

Steven

Traveled with family
Disliked: Amenities
Checkin was at 4pm, we had to wait to 5pm to check in, room wasnt ready. But they sure made sure we knew that our check-out was 11 am. Nickle and dime about everything, could have had the same or more amenities at a best western.
Stayed 1 night in Nov 2023
Response from James on Nov 8, 2023
Thank you for taking the time to let us know of your experience with us. Please know that we are working to resolve the challenges you faced. Guest satisfaction is our number one priority.

4/10 Poor

Jennifer

Traveled with group
Disliked: Cleanliness, staff & service, room comfort
NOBU? More like NOWAY
The check area is tiny and get so crowded- guest stand in front of the elevators then you have to walk through them and over their luggage to get to the elevators. 3 elevators and only one is in use for guests. It’s all the guest talk about is how long we wait and only use one elevator. There are NO hookups to Nobu. They can’t get you a table/reservation or anything but they mention we have VIP service and priority as guest of the hotel. The rooms smell like smoke, loud. 1 garbage can in the room. The amenities are very very weak. The WI-FI is TERRIBLE!!!! No service at all in the hotel. And the “lobby”- is that a joke? A nightstand with coffee for a couple hours and then a big table that usually one person sits in the middle and takes it all up. I was so disappointed and dissatisfied with such a well know boutique hotel and it was a complete let down BUT the gym was great! Peloton bikes and no one in there.
Stayed 4 nights in Nov 2023
Response from Michelle on Nov 8, 2023
Thank you for taking the time to share your thoughts. Please know that we are working to resolve the challenges you faced. Guest satisfaction is our number one priority.

2/10 Terrible

James

Stayed 2 nights in Oct 2023
Response from Michelle on Nov 25, 2023
Hello James, I would like to thank you for taking the time to express your comments concerning your visit. We’re sorry you are disappointed, and we will work hard to fix the issue you experienced. I hope you will view this negative experience as an isolated incident.

10/10 Excellent

Kevin, golden

Liked: Staff & service, amenities, property conditions & facilities
Great property
Stayed 1 night in Oct 2023
Response from Michelle on Oct 28, 2023
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

10/10 Excellent

Madison

Traveled with family
Liked: Staff & service, property conditions & facilities
This was a lovely hotel And we had a great time. There was confusion with our room but the manager fixed it 3 days later and was absolutely fantastic about it. Highly recommend!
Stayed 1 night in Oct 2023
Response from Miguel on Oct 26, 2023
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

8/10 Good

Amy

Traveled with family
Liked: Cleanliness, amenities
Meh for price.
Stayed 3 nights in Sep 2023
Response from Dan on Oct 17, 2023
Thank you for taking the time to share your thoughts. Guest satisfaction is our number one priority.

8/10 Good

Ryder

Traveled with partner
Liked: Cleanliness, staff & service, amenities
There was a lot of noise in our room from neighboring rooms. Also, the room had a fridge but it wasn't for personal use. The was a big inconvenience for us.
Stayed 2 nights in Oct 2023
Response from Dan on Oct 17, 2023
Hello Ryder, I would like to thank you for taking the time to express your experience concerning your visit. We’re sorry you are disappointed, and we will work hard to fix the issues you may have experienced. I hope you will view this negative experience as an isolated incident.

6/10 Okay

Stephen

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2023
Response from Ben on Oct 18, 2023
Thank you for taking the time to share your thoughts. Please know that we are working to resolve the challenges you faced. Guest satisfaction is our number one priority.

6/10 Okay

Octavio, Corona

Stayed 1 night in Oct 2023
Response from Michelle on Nov 8, 2023
Thank you for taking the time to let us know of your experience with us. Please know that we are working to resolve the challenges you faced. Guest satisfaction is our number one priority.

8/10 Good

Jeffrey, Lynnwood

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great more boutique property inside the mega Caesars resort . Makes it much quicker to get to room and casino amenities to include strip. Bit overrated considering Nobu name.
Stayed 2 nights in Sep 2023
Response from Michelle on Sep 30, 2023
We are happy to hear that you enjoyed your stay with us! Please know that we are working to resolve any challenges you may have faced to make your next stay with us even better. Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

4/10 Poor

Matthew, Vancouver

Traveled with partner
Liked: Amenities
Skip the Nobu and just stay at Caesars. While centrally located, the Nobu Hotel lack the (has no) views. And the Japanese decor is not that impressive; a basic remodel of a past hotel. The elevators are slow, ice machines don’t work, and the beds/pillows are dated. It was disappointing for the “luxury” wing of Caesars. Thank god the pools and the Adele show made up for it!
Stayed 3 nights in Sep 2023
Response from Dan on Sep 19, 2023
Thank you for taking the time to let us know of your experience with us. Guest satisfaction is our number one priority.

6/10 Okay

Rajib

Liked: Cleanliness
The property is tired. Two out the three elevators never worked. Service was slow - had to go through the Ceasers operator system.
Stayed 2 nights in Sep 2023
Response from Ruby on Sep 18, 2023
Hello, I would like to thank you for taking the time to express your comments concerningyour visit. We’re sorry you are disappointed. We will work hard to fix the issues you've experienced. Please have a great day

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
The staff was very friendly. I would definitely stay here again.
Stayed 1 night in Sep 2023
Response from Dan on Sep 14, 2023
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

6/10 Okay

Yong, Redmond

Stayed 1 night in Sep 2023
Response from Latrice on Oct 15, 2023
"Hello, I would like to thank you for taking the time to express your comments concerning your visit. We’re sorry you were disappointed with your stay. We are working hard daily to improve the Hotel/Casino so that our guest can have a fantastic experience. Please have a great day."

4/10 Poor

Ye

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I generally don’t like to leave a negative review. I think that everyone and everything deserves a second chance. That said, my recent stay at the Nobu Hotel was very disappointing. I was woken up a couple of times around 4:30am by what I thought was knocking on the door. After I was conscious enough I determined that it was someone hammering. And then drilling. I tried to ignore all that racket and go back to sleep. Unfortunately the noises got worse. I finally called the hotel front desk and was transferred to Caesars Palace security. They said they couldn’t do anything about the construction noises. They transferred me back to the hotel front desk. A different person answered and she said the construction wasn’t supposed to start until 7am but she couldn’t do anything about it. I get that the work probably was happening somewhere in the casino. These folks might not in face be able to control the situation, but did they have to be devoid of empathy too? What kind of hospitality service is this, especially for a supposedly premium hotel?
Stayed 1 night in Sep 2023
Response from Ben on Sep 7, 2023
Hello Ye, I would like to thank you for taking the time to express your comments concerning your visit. We’re sorry you are disappointed, and we will work hard to fix the issue you experienced. I hope you will view this negative experience as an isolated incident.

10/10 Excellent

Josefina, Las Vegas

Liked: Cleanliness, staff & service, property conditions & facilities
Nice renovations privacy service and happy hour
Stayed 1 night in Aug 2023
Response from Latrice on Sep 1, 2023
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

10/10 Excellent

Curtis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were spacious and laid out nice. Right in the middle of Cesar's so it was a good location to walk to the forum shops and around the strip.
Stayed 1 night in Aug 2023
Response from Dan on Sep 1, 2023
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

4/10 Poor

Gary

Stayed 2 nights in Aug 2023
Response from Ben on Sep 14, 2023
Hello Gary, I would like to thank you for taking the time to express your comments concerning your visit. We’re sorry you are disappointed, and we will work hard to fix the issue you experienced. I hope you will view this negative experience as an isolated incident.

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
We just had couple of issues with the room service. They never cleaned the room and never changed the sheets. They never pick up the trash and never left us enought towels.
Stayed 3 nights in Aug 2023
Response from ALM on Aug 16, 2023
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

4/10 Poor

Charles

Liked: Cleanliness
Disliked: Staff & service
Staff was pretty rude. Tried to shake down an early check in fee when clearly rooms available. Told us check in was 4-6, and could be very late. I stayed on a Mon/Tue. Cmon.
Stayed 1 night in Aug 2023
Response from ALM on Aug 16, 2023
Hello Charles, I would like to thank you for taking the time to express your comments concerning your visit. We’re sorry you are disappointed, and we will work hard to fix the issue you experienced. I hope you will view this negative experience as an isolated incident.

4/10 Poor

Christine

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Staff were really rude and unfriendly. They really need to work on their politeness and professionalism. Apparently the staff who's in charge of offering the parking pass did not even know their own rules.
Stayed 1 night in Aug 2023
Response from James on Aug 11, 2023
Thank you for taking the time to let us know of your experience with us. Please know that we are working to resolve the challenges you faced. Guest satisfaction is our number one priority.

6/10 Okay

Michael

Stayed 3 nights in Aug 2023
Response from Michelle on Aug 11, 2023
Thank you for taking the time to let us know of your experience with us. Please know that we are working to resolve the challenges you faced. Guest satisfaction is our number one priority.

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was fabulous; however, I did have 2 problems. First, I arrived after an extremely long day of travel and my knees were in excruciating pain. I stood in line for the Caesar’s front desk to check for over 30 minutes because there was no signage that check in for the Nobu had to be done at their front desk which meant more walking with my bags and sore knees. The young lady that checked me in was truly lovely and compassionate which is more than I received from American Airlines all day to get there. My next problem was that I couldn’t get connected to the internet and the system kept telling me that I needed to get the front desk to charge my room. I was only trying to use my phone, I didn’t have any other devices with me on the trip. I called support and they had to escalate but I never heard back. I finally went to a kiosk in the Forum Shops to find a show for my one and only night in the hotel. I also had to check in for my flight home elsewhere because I never was connected. The property is beautiful, I’ve always loved that location for easy access on the strip. I hope that I can come back again.
Stayed 2 nights in Aug 2023
Response from Michelle on Aug 11, 2023
We are happy to hear that you enjoyed your stay with us! Please know that we are working to resolve the challenges you faced. Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!