A Little Home Away From Home
Posted Jul 11, 2016 on Hotels
Every year we go to Vegas for a week for my daughter's dance competition. It's a long time to be there with kids. We decided to stay off the strip and get a room with a kitchen for ease of trying to eat and comfort. We had a great stay. Room was comfortable with a great shower, strong WiFi, nice kitchen, and cozy beds. The free breakfast was great and for the most part we had nice service there. There was one woman working the breakfast each morning and I didn't not get her name but she was awfully rude, yelling at people when they didn't put the lids down on the chaffing dishes. Maid service was spotty with one bed being made but not the other? Never enough towels either. But, these are not deal breakers for me. The location and comfort were all great and we will be back next year.
Comment from Hotel Management
by General Manager, Hotel Management
Thank you for taking the time to share your review. We are pleased to hear your positive comments but disappointed to hear the issues you mentioned with our breakfast attendant and the housekeeping service. Please know your feedback will be addressed, feedback such as yours allows us to continue to improve our service deliver. We hope to welcome you back to the Residence Inn Las Vegas.