Thank you for sharing your feedback Joselyn. We are currently renovating the entire property and have purchased new linen and towels for the entire property. We hope to welcome you back in the future and leave a better impression.

Thank you, Jose, Your feedback is very much appreciated. We look forward to your next visit at Rio Las Vegas.

Thank you, Willis, for sharing. Your feedback is very much appreciated. We look forward to your next visit at Rio Las Vegas.

Guest satisfaction is our number one priority. Thank you, America, for taking the time to share your thoughts. Please know that we are working to resolve the challenges you faced.

Thank you, Debra, for sharing. Your feedback is very much appreciated. We look forward to your next visit at Rio Las Vegas.

Thank you, Ugur, for staying at The Rio Las Vegas on your recent trip to Las Vegas.

Thank you, Ugur, for staying at The Rio Las Vegas on your recent trip to Las Vegas.

Thank you, Steffanie, for taking the time to share your experience with us! We can't wait to welcome you back for another great time here at Rio Las Vegas soon.

Thank you, Corey, for sharing. We sincerely apologize for the disappointing service you encountered. We are in the process of renovating rooms now. Our goal is to provide every guest with a great experience, and we sincerely regret to hear we've come up short.

Thank you, Blair, for taking the time to share your experience with us! We can't wait to welcome you back for another great time here at Rio Las Vegas soon.

Thank you, Yolanda, for taking the time to share your experience with us! We can't wait to welcome you back for another great time here at Rio Las Vegas soon.

Guest satisfaction is our number one priority. Thank you, David, for taking the time to share your thoughts. Please know that we are working to resolve the challenges you faced.

Thank you, Audrey, for your rating. We are working to improve our resort to earn your 5-star review for service in all areas. Please let us know where we fell short so we can improve your next experience. We hope we can welcome you back to Rio Las Vegas on your next trip with our renovations complete for you to enjoy the reimagined Rio.

Thank you, Jamie, for staying at The Rio Las Vegas on your recent trip to Las Vegas.

Thank you, Lorelei, for sharing. Your feedback is very much appreciated. We look forward to your next visit at Rio Las Vegas.

Thank you, Lisanny, for staying at The Rio Las Vegas on your recent trip to Las Vegas.

Thank you, Katie, for sharing. Usually, we do not have a issue getting hot water that far up, however with the construction going on in the hotel it sometimes happens. We apologize for the inconvenience and frustration that it caused you. We are thrilled you enjoyed the majority of your stay. We appreciate you making us aware of the areas in need of attention and sincerely hope to be given another opportunity to surpass your expectations the next time you come to town.

Thank you, Richard. for staying at The Rio Las Vegas on your recent trip to Las Vegas.

Thank you, Guy, for the great survey! Come back for another wonderful time soon!

Thank you, Kimberly, for staying at The Rio Las Vegas on your recent trip to Las Vegas.

Thank you Timothy, for sharing. We sincerely apologize for the disappointing service you encountered. Our goal is to provide every guest with a great experience, and we sincerely regret to hear we've come up short.

Thank you, Danielle, for sharing. We sincerely apologize for the disappointing service you encountered. Our goal is to provide every guest with a great experience, and we sincerely regret to hear we've come up short.

Thank you, Robyn, for staying at The Rio Las Vegas on your recent trip to Las Vegas.

Thank you, Susan, we’re thrilled you enjoyed your time with us in one of our newly renovated rooms. We appreciate you taking the time to provide your feedback and we hope to welcome you back to Rio Las Vegas in the future.

Thank you, Janice, for your rating. We are working to improve our resort to earn your 5-star review for service in all areas. We hope we can welcome you back to Rio Las Vegas on your next trip with our renovations complete for you to enjoy the reimagined Rio.

Thank you, Janny, for sharing. We sincerely apologize about the disappointing service you encountered. Furthermore, we sincerely apologize for the housekeeping and maintenance discrepancies. Our goal is to provide every guest with a luxury experience, and we sincerely regret to hear we've come up short.

Thank you, Q, for staying at The Rio Las Vegas on your recent trip to Las Vegas.

Guest satisfaction is our number one priority. Thank you, Anita, for taking the time to share your thoughts. Please know that we are working to resolve the challenges you faced.

Thank you, Maxine, for the great survey! Come back for another wonderful time soon!

Thank you, Eric, for staying at The Rio Las Vegas on your recent trip to Las Vegas.

Thank you, Esmerda, for the great survey! Come back for another wonderful time soon!

Thank you, Lakisha, your feedback is very much appreciated. We look forward to your next visit at Rio Las Vegas.

Thank you, Ayan, for staying at The Rio Las Vegas on your recent trip to Las Vegas.

Thank you, Justin, for staying at The Rio Las Vegas on your recent trip to Las Vegas.

Thank you, Dana, for sharing. We sincerely apologize for the disappointing service you encountered. We are in the middle of renovating our property, however it looks like you were not in a renovated room on your visit. We apologize for the inconvenience and any frustration that this caused you. Our goal is to provide every guest with a great experience, and we sincerely regret to hear we've come up short.

I am disappointed to hear of your recent experience at the Rio Las Vegas. Thank you, Roberto, for taking the time to bring this to our attention, the wellbeing of our guests is of the utmost importance. We try to ensure all our facilities are working properly so there are no interruptions to a flawless experience but when that happens, we definitely would like to ensure that you are comfortable in that situation. After speaking with security, and engineering, they have had the elevator technician repair any phones that were not working properly. We can ensure that the phones in all our elevators are currently working properly.