Ratings based on 1,264 Verified Reviews
They paid and stayed. We double-checked.
3.8 Room cleanliness
3.7 Service & staff
3.9 Room comfort
3.6 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler from Pittsbugh
Amazing hotelPosted Oct 3, 2015
The room was stunning!!! The staff was lovely!!!! The restaurant was nice, the food was just ok but the drinks are great. Very romantic, very quiet but close to all the action
by A verified traveler from Los Angeles
UnderwhelmingPosted Sep 29, 2015
When we arrived at around 4 P.M. (check-in time) the room was not ready. In fact, it wasn't ready until 5:30. To "make up" for this inconvenience they gave us 2 free drinks and $16 off of our bill. We once stayed at the Bellagio and when we had to wait 20 minutes for our room to be ready they gave us an upgrade and a $100 meal voucher. When we finally did get our keys, they sent us to the wrong room. Beds were pretty comfortable but the A.C. was crazy loud and there are no comforters on the bed, only sheets. We called for blankets and they didn't have any. Nor did they have extra pillows! What kind of hotel doesn't have extra pillows? Would not stay here again. Definitely not worth it.
by A verified traveler from los angeles, ca
Absolutely horriblePosted Sep 29, 2015
Don't be fooled by seemingly "chic hotel." From the entrance of the hotel to the room itself everything was filthy and unkept. Dirty carpet, cracked floor tile, dirty bathtub (that is randomly located in the sleeping area of the room; also had chipped paint and hair in it), a/c unit dripped water the entire time (and was located near an electrical outlet), paper thin walls and overall just absolutely horrible. DO NOT STAY HERE.
by A verified traveler
Looks can be deceiving.Posted Sep 28, 2015
Pros: Not much
Cons: Attention to detail with customers, cleanliness, hot water situation (the employees are definitely aware already)
Location: Directly S of the Hard Rock hotel.
Hotel staff was warm and friendly upon arrival but halfway through check in the phone rang. The receptionist completed my check in while discussing pizza places on the phone with a friend, another guest. I don't know because that was the last time we spoke. The room was inviting until you settled in. My wife and I have traveled to some destinations that most people would not step foot in. We are not picky and, by no means, do we stay in luxury. But we do expect a clean room. My wife removed her shoes while we unpacked and within 10 minutes the bottoms of her feet were black. I wish I took pics to post. Needless to say, we were in sandals/sneakers throughout the remainder of the stay. Secondly, the hot water takes close to 10 minutes to come on. We brought this to the attention of the front desk and was told that because we were in building 3, the hot water has to travel from the far side of the complex before it reaches us. I do believe that Vegas is in somewhat of a drought so we had this feeling of guilt every time we wanted to take a shower - waiting close to 10 minutes. Here's the kicker, halfway through a shower the water would stop for almost 30 seconds. We were told if it continued they would try and get us another room if it was available. Too much hassle. On a positive note, for the location being directly underneath the flight paths, the room was relatively quiet. We won't be back.
for Everyoneby A verified traveler
Posted Sep 22, 2015
Good hotel with their price I love it and use it next time
for Everyoneby A verified traveler from Fresno, CA
Nice hotel nicely located right off the strip!Posted Sep 22, 2015
I really enjoyed my stay here, staff was quick and i really enjoyed the location of the hotel and the over all look of it as well!
by A verified traveler from España
Es un Motel bien decoradoPosted Sep 21, 2015
Pros: Casi nada
Cons: Casi todo
Location: Fatal ubicación.
Las habitaciones están bien, son cómodas, pero esta lejos de todo lo interesante de Las Vegas, taxi, taxi y mas taxi.
for Everyoneby A verified traveler
A little worn down but overall pleasantPosted Sep 21, 2015
We had a few issues here and there. Overall it was a decent value. The staff was extremely polite and helpful. They could probably use an update in the future.
by A verified traveler from Utah
Hotel is pretty nice room isn't bad.Posted Sep 17, 2015
Our room was missing an iron, blow dryer, and alarm clock we asked for an alarm clock in the 4 days we stayed never received 1. The sink counter was coming off of the wall. A lady went to check in and someone broke her window and stole all of her stuff luggage, computer. The food from the resturaunt was pretty good. They have hammocks by the outdoor pool.
for Familiesby A verified traveler from Hollywood, Ca
it was relatively close to the Strip.Posted Sep 16, 2015
Pros: I liked the size of the room and the beds. I had been told there would be sofa/bed inside but there was only an old sofa.
Cons: It does not need any big changes, but please look at the comments in my experience.
Location: The location is fine as long as you are driving.
I was told there would be a microwave and small refrigerator in the room, and could not see any. Also, the doors were squeaky (hinges need to be oiled). There was no complementary ice available. The machine was broken or turned off.