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Reviews of SpringHill Suites by Marriott Las Vegas Convention Center

3 out of 5
SpringHill Suites by Marriott Las Vegas Convention Center
2989 Paradise Road, Las Vegas, NV

Reviews

8.8

Excellent

Rating 10 - Excellent. 584 out of 1006 reviews" "
Rating 8 - Good. 276 out of 1006 reviews" "
Rating 6 - Okay. 88 out of 1006 reviews" "
Rating 4 - Poor. 32 out of 1006 reviews" "
Rating 2 - Terrible. 26 out of 1006 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jubi

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We received the best service thank you
Stayed 2 nights in Mar 2024
Response from Reena on Apr 17, 2024
We are delighted to hear such great feedback. We hope to see you again soon!

8/10 Good

Brenda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this place and their breakfast
Stayed 2 nights in Apr 2024
Response from Reena on Apr 17, 2024
Thank you for your feedback, Brenda! We're glad you chose to stay at Springhill Suites Las Vegas Convention Center.

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, excellent complimentary breakfast
Stayed 2 nights in Apr 2024
Response from Reena on Apr 17, 2024
We thank you for your feedback. Thank you for staying with us!

10/10 Excellent

Miklo

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it super close to everything and super clean
Stayed 3 nights in Apr 2024
Response from Reena on Apr 14, 2024
Thank you for sharing your insights on your stay with us, Miklo! We hope to see you again soon.

10/10 Excellent

jenny

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks
Stayed 3 nights in Apr 2024
Response from Reena on Apr 14, 2024
Thank you for staying with us, Jenny! We're glad to have had you stay with us.

6/10 Okay

Jonathan

Do better.
Stayed 3 nights in Mar 2024

10/10 Excellent

Rudy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Reena on Apr 14, 2024
We appreciate your feedback on your stay with us. We hope to see you again soon!

10/10 Excellent

Erica

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice and clean
Stayed 3 nights in Mar 2024
Response from Reena on Apr 8, 2024
Thank you for your simple yet meaningful feedback on your stay with us, Erica! We hope to see you again soon.

8/10 Good

Molly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2024
Response from Reena on Apr 8, 2024
Thank you for your rating and for staying with us, Molly! We hope to see you again soon!

8/10 Good

Matt

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was very roomy for our large family. The breakfast was a great addition to our stay. Pool was small and not accessible in bad weather.
Stayed 1 night in Mar 2024
Response from Reena on Apr 8, 2024
We're glad to hear that you enjoyed your room here, Matt! We hope to see you again soon!

10/10 Excellent

Maurice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good safe place clean and one block from everything.
Stayed 2 nights in Mar 2024
Response from Reena on Apr 2, 2024
We are glad to hear that you enjoyed your stay with us. We hope to see you again soon!

10/10 Excellent

Sergio

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very good
Stayed 1 night in Mar 2024
Response from Reena on Apr 2, 2024
Thank you for letting us know your feedback on your stay. We hope to see you again soon!

10/10 Excellent

Virginia

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front office staffs are great.
Stayed 3 nights in Mar 2024
Response from Reena on Mar 30, 2024
Thank you for staying with us and for your feedback, Virginia! We hope to see you again soon!

4/10 Poor

Robin

Disliked: Staff & service
Stayed 1 night in Mar 2024
Response from Reena on Apr 3, 2024
Thank you for your feedback on your stay. We hope to see you again soon!

8/10 Good

Jesus aznar

Liked: Cleanliness, staff & service
Stayed 3 nights in Mar 2024
Response from Reena on Mar 30, 2024
Thank you for your feedback, Mr. Aznar! We hope to see you again soon.

10/10 Excellent

Tonja

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really like the property. The room was very clean. Beds were very comfortable. Breakfast was delicious. The only complaint was waiting for the elevators after breakfast. Over all it was a very nice place to stay.
Stayed 1 night in Mar 2024
Response from Reena on Mar 24, 2024
We are glad to hear that you enjoyed your stay with us. We hope to see you again!

6/10 Okay

Timothy

Traveled with group
Disliked: Cleanliness, staff & service
It was not convenient to the strip. The room was a bit musty, and there was very little interaction from the staff. There are probably better value from other locations
Stayed 4 nights in Feb 2024
Response from Reena on Mar 24, 2024
Thank you for staying with us and for leaving a review!

10/10 Excellent

Sandra

Traveled with family
Service was great
Stayed 3 nights in Mar 2024
Response from Reena on Mar 7, 2024
Thank you for your feedback and for staying with us. Until next time!

10/10 Excellent

Brittney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Response from Reena on Mar 2, 2024
Thank you for your feedback. We hope to see you again soon!

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice. Clean. Friendly staff. Great view of the Sphere from the Rooftop sun deck. Monorail station across the street at the Westport.
Stayed 2 nights in Feb 2024
Response from Reena on Feb 28, 2024
We're glad to hear your feedback. We hope to see you again soon!

10/10 Excellent

Diego

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I have no complaints everything was good would recommend
Response from Reena on Feb 28, 2024
We're glad you enjoyed your stay with us, Diego! See you again!

10/10 Excellent

Angelina

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was pretty clean. Modern. Staff were pleasant. Pool was unavailable & said we could use the next door hotel pool but that was inconvenient. Breakfast buffet was crowded & hard to find a table. Kept running out of food-but quickly replenished. Food was hot & good. A little further from the strip (was behind us) & Westgate Monorail stop (in front of us) but still walkable. We stayed on the 15th FL & was quiet. Overall an excellent experience.
Stayed 3 nights in Feb 2024
Response from Reena on Feb 28, 2024
Thank you for your feedback. We hope to see you again soon!

6/10 Okay

selene

Traveled with family
Disliked: Amenities
Okay hotel. Breakfast was horrible, no place to sit, and food was pretty awful.
Stayed 2 nights in Feb 2024
Response from Reena on Feb 28, 2024
We value your feedback and will work on improving this. Thank you for staying with us!

4/10 Poor

Adriana P

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty linens pillows had red stains Dirty bedding blankets had hair on them Night table and drawers full of syrup Room was not ready at checking after 3pm Could not change rooms Parking fee of $19 per night Pool was not open 2 days
Stayed 4 nights in Feb 2024
Response from Reena on Mar 2, 2024
We're sorry to hear about this inconvenience. We do our best to accommodate our guests as much as we can. We appreciate this feedback and are taking note of this. Thank you for staying with us!

10/10 Excellent

Azim

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place for fair price.
Stayed 3 nights in Feb 2024
Response from Reena on Mar 6, 2024
Thank you for your feedback!

4/10 Poor

Megan

Traveled with family and small children
Liked: Cleanliness
Disliked: Staff & service, amenities
No one told us that the pool would be closed for repainting and that we could use an affiliate pool around the corner. Tried to cancel our last night 2 days before but there apparently is no one who works the front desk that can cancel reservations from a third party. Still waiting to hear back from them.
Stayed 4 nights in Feb 2024

2/10 Terrible

Mirela

Stayed 2 nights in Feb 2024
Response from Reena on Mar 24, 2024
Thank you for staying with us and for leaving a review!

2/10 Terrible

Ricki

Traveled with family and small children, Traveled with family
Disliked: Amenities
Rude front desk. People smoking in a nonsmoking building, dirty room, pool closed when advertised it’s open. Literal gum stuck to the remote.
Stayed 3 nights in Feb 2024

8/10 Good

Wayne, Norphlet

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the convenience to the convention center. Very friendly staff, great breakfast, and good relaxed restaurant. I feel they should step up their game on thin towels, hot water, and room temperature. These are expected in today's hotels. The room was limited on how cool you could set the temperature and feel it could be better.
Stayed 5 nights in Jan 2024
Response from Springhill Suites on Jan 31, 2024
Thank you for taking the time to provide your feedback. We will share this with the hotel leadership team. We appreciate you staying with us, and we hope to welcome you back in the future!

10/10 Excellent

Greg

Stayed 1 night in Jan 2024
Response from Hotel Management on Feb 9, 2024
Thank you for staying with us! We appreciate your feedback! We hope to see you again in the future.

8/10 Good

Yeimina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good area, hotel clean. Buffet delicious. Recommend 💯
Stayed 4 nights in Jan 2024
Response from Springhill Suites Team on Jan 17, 2024
We appreciate you staying with us, and sharing about our good breakfast. We are glad to hear about your great stay with us and hope to welcome you back in the future!

6/10 Okay

Alfredo

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
It’s an ok alternative to casinos
This is an ok place to stay at if you’re looking for an alternative from the casinos. The bathtub is maybe 5 feet wide. We stayed on the 12th floor and the window had a constant whistling; very annoying. We called housekeeping for more towels and they never came.
Stayed 2 nights in Jan 2024
Response from Front Desk Team on Jan 9, 2024
Thank you for sharing your experience with us. We apologize for the inconvenience caused during your stay and will address the issues with our management team. We hope to see you again in the future!

8/10 Good

Mark

Stayed 3 nights in Jan 2024
Response from Hotel Management on Jan 9, 2024
Thank you for staying with us! We hope to see you again in the future!

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Springhill Suites Team on Jan 7, 2024
Thank you for staying with us! We're so happy to hear you enjoyed our property. We hope to see you again in the future!

8/10 Good

Krishnakant

Stayed 2 nights in Dec 2023
Response from Hotel Management on Jan 21, 2024
Thank you for staying with us! We appreciate your feedback.

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Hotel Management on Jan 7, 2024
Thank you for choosing to stay with us. We're sorry to hear we did not meet your expectations. We hope you give us another chance in the future!

8/10 Good

Laura Daniela

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Dec 2023
Response from Springhill Suites Team on Jan 2, 2024
Thank you for staying with us! We hope to see you again in the future!

8/10 Good

ZUOHONG, Toronto

Liked: Cleanliness, staff & service
Little far from lv strips, not very convenient to take bus.
Stayed 3 nights in Dec 2023
Response from Springhill Suites Team on Jan 2, 2024
Thank you for staying with us! We appreciate your feedback!

10/10 Excellent

karina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for families !
Stayed 3 nights in Dec 2023
Response from Springhill Suites Team on Jan 2, 2024
Thank you for choosing to stay with us! We appreciate your feedback and hope to see you again in the future.

10/10 Excellent

Lubia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Dec 2023
Response from Springhill Suites Team on Jan 2, 2024
Thank you for staying with us! We're so happy to hear you enjoyed our property. We hope to see you again in the future!

10/10 Excellent

Larmen

Stayed 2 nights in Dec 2023
Response from Hotel Management on Jan 18, 2024
Thank you for staying with us! We appreciate your review. We hope to see you again in your future travels!

10/10 Excellent

Kimberly A

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Great location and great breakfast bar
Stayed 3 nights in Dec 2023
Response from Springhill Suites Team on Jan 2, 2024
Thank you for staying with us! We appreciate your comments about our breakfast selections. We hope to see you again in the future!

6/10 Okay

Steven

Traveled with family
Liked: Amenities
Disliked: Staff & service
Very manpower shortage and super long line in the morning breakfast area and elevator waiting area.
Stayed 2 nights in Dec 2023
Response from Springhill Suites Team on Jan 2, 2024
Thank you for choosing to stay with us! We have passed along your review to our management team. Thank you for your feedback, and we hope to see you again in the future!

10/10 Excellent

Cliff And Zinnia

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My go to Vegas hotel. Love that I can walk to convention center. Breakfast and room size works for families. Always clean
Stayed 1 night in Dec 2023
Response from Springhill Suites Team on Jan 2, 2024
Thank you for your loyalty! We appreciate you staying with us and we always look forward to seeing you in the future!

10/10 Excellent

Jerry

Stayed 1 night in Dec 2023
Response from Springhill Suites Team on Jan 2, 2024
Thank you for staying with us! We're so happy to hear you enjoyed our property. We hope to see you again in the future!

8/10 Good

Jijesh

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Springhill Suites Las Vegas Convention Center on Dec 25, 2023
Thank you for staying with us!

10/10 Excellent

Anirudha

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good space and comfortable
Stayed 1 night in Dec 2023
Response from Springhill Suites Las Vegas Convention Center on Dec 25, 2023
Thank you for staying with us! We hope to see you again in the future!

10/10 Excellent

Maya

Stayed 1 night in Dec 2023
Response from Springhill Suites Team on Jan 12, 2024
We appreciate you staying with us, and hope to welcome you back in the future!

8/10 Good

Shanae

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023
Response from Springhill Suites Team on Dec 21, 2023
We appreciate you staying with us, and hope to welcome you back in the future!

10/10 Excellent

Crystal

Liked: Cleanliness, staff & service
Stayed 3 nights in Dec 2023
Response from Springhill Suites Team on Dec 21, 2023
We appreciate you staying with us, and hope to welcome you back in the future!