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Rating 10 - Excellent. 1217 out of 2224 reviews" "
Super convenient area, central to shopping and restaurants. Fun laid back atmosphere in the casino, actually won a few bucks at roulette. Loved the IMAX theatre, saw a great movie. Room was spacious, clean and quiet. The mattress was a bit to firm for my liking, but that is just me, maybe. Staff were all very polite and attentive.
Tracee
Stayed 1 night in Apr 2024
Response from Anell Mancebo Abreu on Apr 19, 2024
Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.
We are glad to know your experience was positive in every possible way. We look forward to your next visit and will once again work hard to earn your endorsement.
Nice hotel. Some construction in progress. Tables were limited in casino for the size. High minimum on most. Staff were friendly. Particularly at the front desk. Rooms were big and clean and quiet for Vegas late nights.
Michael
Stayed 1 night in Apr 2024
Response from Sunset Station on Apr 16, 2024
You’re the best! Thank you again for sharing such a positive experience. It means the world to us.
Did not get the refrigerator and coffee maker sent to the room as requested
Guillermo
Stayed 2 nights in Apr 2024
Response from Anell Mancebo Abreu on Apr 15, 2024
Thank you for bringing this to our attention. We greatly appreciate you pointing this out for us, and we will use your comments to provide a better experience for everyone. We hope to have the opportunity to welcome you back soon.
Response from Sunset Station Front Desk on Apr 14, 2024
We are so happy to see you had a great experience with us at Sunset Station. Looking forward to your next visit!
6/10 Okay
Raul
Business traveler
Apr 11, 2024
Liked: Cleanliness, staff & service
Their pillows are bricks
Raul
Stayed 2 nights in Apr 2024
Response from Anell Mancebo Abreu on Apr 11, 2024
Thank you for bringing this to our attention. We greatly appreciate you pointing this out for us, and we will use your comments to provide a better experience for everyone. We hope to have the opportunity to welcome you back soon.
10/10 Excellent
Brenda
Apr 9, 2024
Liked: Cleanliness, staff & service
Brenda
Stayed 1 night in Apr 2024
Response from Sunset Station on Apr 10, 2024
You’re the best! Thank you again for sharing such a positive experience. It means the world to us.
The check in staff are exceptional. Every part was do easy
Thomas
Stayed 1 night in Apr 2024
Response from Sunset Station on Apr 9, 2024
Thank you for this rating, we appreciate it! We're thrilled that you've enjoyed your time at Sunset Station and check-in was smooth. Thanks again, we'll see you next time!
I was so pleasantly surprised by the whole experience at Sunset Station. First off every staff member I encountered, from reception to housekeeping to security was so kind and accommodating. Free valet is a huge perk! But self parking is also free and plentiful. The petite suite was very large and clean. There were so many fun options to keep the kids entertained while here; they had a blast bowling and being able to drop them off at the kids quest to have fun while the adults can gamble was amazing. Restaurants were reasonably priced with great food
Michelle
Stayed 2 nights in Apr 2024
Response from Sunset Station on Apr 8, 2024
Thank you for the 5-star rating, we appreciate it! We're thrilled that you've enjoyed your time at Sunset Station. Thanks again, we'll see you next time
I enjoyed the amenities at the property as well as the surrounding area. I will stay there again.
Tammy
Stayed 2 nights in Apr 2024
Response from Sunset Station on Apr 8, 2024
Thank you for the 5-star rating, we appreciate it! We're thrilled that you've enjoyed your time at Sunset Station. Thanks again, we'll see you next time
Although I only stayed one night, I really enjoyed my stay here, I would highly recommend it!
Bettina
Stayed 1 night in Apr 2024
Response from Anell Mancebo Abreu on Apr 5, 2024
Thank you so much for your words. Getting reviews like yours ranks among our favorite things! We could not ask for a better compliment. Sunset Station knows that you have options, and we are honored that you selected us and proud to have served you. We look forward to welcoming you again.
We stayed four nights at Sunset Station and we had a very nice stay. Our room was large, clean, and comfy; only complaint is the shower head is very low (for hubby) and water pressure could have been better. Great food and entertainment choices! Pool area was very nice. Tons of parking, and there's security everywhere, so felt very safe. Biggest negative is the cigarette smell from the casino that's pervasive and annoying (huge casino area if you like to gamble). All the staff were extremely friendly and helpful!
Christina
Stayed 4 nights in Mar 2024
Response from Anell Mancebo Abreu on Apr 5, 2024
Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our team members will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. We could not be who we are without the valuable feedback. Your words regarding the smoking definitely gives us something to think about. We want to thank you again for all your kind words and we look forward to seeing you again.
Thank you for the review. We appreciate when our guests take time out of their busy day to leave a note about us! We are thrilled you experienced our world-class service and hope to see you again soon!
6/10 Okay
HENRY
Traveled with group
Apr 4, 2024
That's inconvenience for not provided small fridge and microwave.
HENRY
Stayed 1 night in Apr 2024
Response from Anell Mancebo Abreu on Apr 5, 2024
Thanks so much for giving us your take on how we are doing. We're glad that customers like you are providing feedback. Thank you for making us better through your notes, and we hope you were able to make some good moments with us. Sunset Station Team.
Clean comfortable QUIET room. Easy self park close to the hotel entrance. VERY reasonable dining options.
Chadwick
Stayed 2 nights in Apr 2024
Response from Anell Mancebo Abreu on Apr 4, 2024
Thank you for taking the time to leave a review! We are thrilled to hear that you enjoyed your experience at our casino, and appreciate your kind words about our easy access to the hotel. We pride ourselves in offering a variety of entertainment options for our guests, including gambling, bowling, dining, and shopping. We hope to have the opportunity to welcome you back soon!
Always love staying here. Although I do wish refrigerators and microwaves were standard in the rooms.
Hanna
Stayed 3 nights in Mar 2024
Response from Aracely Lopez on Apr 3, 2024
We are so grateful for your feedback, and we are beaming with pride knowing that we hit the mark. We hope to have the opportunity to welcome you back soon!
Thank you for the 5-star rating, we appreciate it! We're thrilled that our team at Sunset Station was able to provide excellent service. Thanks again, we'll see you next time!
Thank you so much for taking the time to leave us a review our team will be happy to hear that they were able to make your stay great. We truly appreciate you!
We truly appreciate this wonderful rating! Our housekeeping team will be happy to hear that they made your stay great! We hope to welcome you back soon.
Thank you for your rating, we appreciate it! We are thrilled that you have enjoyed your time at Sunset Station. Thanks again, we'll see you next time.
6/10 Okay
Cecilia
Traveled with family and small children
Mar 31, 2024
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The room was pretty dirty, have stayed here about 5 other times but this time the room was pretty nasty.
Cecilia
Stayed 1 night in Mar 2024
Response from Anell Mancebo Abreu on Mar 31, 2024
Thank you for bringing this to our attention. We greatly appreciate you pointing this out for us, and we will use your comments to provide a better experience for everyone. We hope to have the opportunity to welcome you back soon.
Overall the hotel was great. It’s older but has a lot a character and was clean. Only downside was that when booking there was no option to select room/bed type and upon arrival the double queens were sold out. They did upgrade us to a king suite and provided a roll away bed for us. We were in town for the Spartan race which was very quick and easy to get to from the hotel.
Sarah M
Stayed 3 nights in Mar 2024
Response from Sunset Station on Mar 25, 2024
Thank you so much for this review! We will share this with our team to let them know how we are doing
Thank you for your rating, we appreciate it! We are thrilled that you have enjoyed your time at Sunset Station. Thanks again, we'll see you next time.
4/10 Poor
Blaine
Traveled with family
Mar 24, 2024
Liked: Staff & service
Disliked: Property conditions & facilities
Place was very unclean
Room needed a major vacuum job
Tooth picks and floss on floor etc
Construction in parking lot area
Room rate way to high for what you get
Don’t recommend staying at this venue
Blaine
Stayed 1 night in Mar 2024
Response from Aracely Lopez on Mar 25, 2024
We apologize for the inconvenience you experienced during your stay in our hotel. We are working hard to ensure that all rooms are properly cleaned. Your feedback will help improve our service to everyone.
It’s quiet area. Outside of the strip.. it’s what we liked
james
Stayed 4 nights in Mar 2024
Response from Anell Mancebo Abreu on Mar 24, 2024
Thank you for giving us a pat on the back. Sunset Station values your patronage and friendship. Please visit us again. It will be our honor and delight to serve you.
Great staff and great facilities and a very nice room. I didnt do any gambling as I was in town for just one night to grab dinner with my son. The only negative was the smoke in the air. I know this is just part of the game and nothing worse than a reformed smoker. Will stay here again!
Jeffrey
Stayed 1 night in Mar 2024
Response from Anell Mancebo Abreu on Mar 23, 2024
Thank you for taking the time to leave a review! We are thrilled to hear that you enjoyed your experience at our hotel, and appreciate your input regarding the smoke as valuable feedback. We are very pleased to hear that you had a great experience with us at Sunset Station, and we look forward to welcoming you again.