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Reviews of Ellis Island Hotel

2.5 out of 5
Ellis Island Hotel
4250 Koval Lane, Las Vegas, NV

Reviews

8.0

Very Good

Rating 10 - Excellent. 1210 out of 2891 reviews" "
Rating 8 - Good. 945 out of 2891 reviews" "
Rating 6 - Okay. 389 out of 2891 reviews" "
Rating 4 - Poor. 171 out of 2891 reviews" "
Rating 2 - Terrible. 176 out of 2891 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Anca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Sagnik

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ellis Island is a wonderful option to stay near to the strip. Its just a 10 mins walk to the fountain. The place is clean and cost effective. And the food is great. I would love to stay there again.
Stayed 2 nights in Apr 2024
Response from Front Desk - Ellis Island Hotel on Apr 15, 2024
Thank you for staying with us. We appreciate your feedback!

8/10 Good

Jim, Fox Island

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Nicholas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are a little dated, but are clean and comfortable. Great casino and dining options. Not all the offers are advertised eg $9.99 steak which was fab. 😋 Pool is small and situated in the car park! But we always got a sun bed. Wi-Fi was not great until we asked at reception and they sorted it for us.
Stayed 5 nights in Apr 2024

4/10 Poor

Hanya

Traveled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The property has a prime location, and our room was marked by cleanliness. However, our sleep was disrupted by incessant noise from outside the building, with constant chatter and music. Additionally, the sound of water running in the next room's shower was excessively loud, making rest nearly impossible. If uninterrupted sleep is a priority, reconsider staying at this hotel.
Stayed 3 nights in Apr 2024
Response from Front Desk - Ellis Island Hotel on Apr 14, 2024
Thank you for staying with us. We will be addressing your concerns.

8/10 Good

Trinette

Disliked: Staff & service
Stayed 4 nights in Apr 2024
Response from Front Desk - Ellis Island Hotel on Apr 15, 2024
Thank you for staying with us. We appreciate your feedback!

10/10 Excellent

Byron

Business traveler
The hotel was very nice and clean
Stayed 5 nights in Apr 2024
Response from Front Desk - Ellis Island Hotel on Apr 14, 2024
Thank you for staying with us. We appreciate your feedback!

8/10 Good

Sonia

Traveled with partner
Liked: Cleanliness
The location is very good and accessible to all Strip fun.
Stayed 3 nights in Apr 2024
Response from Front Desk - Ellis Island Hotel on Apr 14, 2024
Thank you for staying with us. We appreciate your feedback!

8/10 Good

VIRIDIANA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yo estaba con un poco de desconfianza, pero me lleve una buena sorpresa, la habitación estaba limpia, el personal muy amable y sobre todo que me cobraron exactamente lo que me dijeron no como en otras partes que te inventan fees que ni al caso, solo estuvimos una noche pero supero nuestras expectativas. Si me volvería a quedar ahi.
Stayed 1 night in Apr 2024
Response from Front Desk - Ellis Island Hotel on Apr 14, 2024
Thank you for staying with us. We appreciate your feedback!

10/10 Excellent

Jose

Traveled with group
Liked: Amenities
Nice
Stayed 1 night in Apr 2024
Response from Front Desk - Ellis Island Hotel on Apr 14, 2024
Thank you for staying with us. We appreciate your feedback!

10/10 Excellent

Marilyn

Liked: Property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Front Desk - Ellis Island Hotel on Apr 14, 2024
Thank you for staying with us. We appreciate your feedback!

6/10 Okay

Denise

Liked: Cleanliness, staff & service, property conditions & facilities
Our room was average, but clean. We were satisfied with the property. We ate at all 3 restaurants in the adjacent casino and liked the BBQ restaurant best, although all were good. We did not gamble in the casino. This is a great hotel for its location. It’s about a 15 minute walk to the strip (bellagio). It’s also great for getting the bus. We got a 3 day bus pass that works for the deuce on the strip and all the other city busses. We used google maps to find the routes and stop times. Worked great. There’s a bus stop right out front for one route and another about a 3 minute walk around the corner. There’s a 7-11 about a 1 minute walk away. I expected to do laundry midway on our trip, but the hotel does not have laundry facilities. They have a 3rd party company which charges $40. I wasn’t willing to spend that for 1 load of laundry, so we took a bus to the laundromat. They have a small pool (I didn’t try) and a small hot tub. No one else was there anytime I tried the hot tub. I had read in some reviews that they had a shuttle to the hotel. This was not the case. However, you can get a bus pretty much right to the hotel (we didn’t know that until we went back to the airport). Great savings. Hopefully this is helpful!
Stayed 6 nights in Mar 2024
Response from Front Desk - Ellis Island Hotel on Apr 14, 2024
Thank you for staying with us. We appreciate your feedback!

10/10 Excellent

Melanie

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ellis island casino has pretty cheap craps. I enjoyed staying here for the easy access to craps table
Stayed 1 night in Apr 2024
Response from Front Desk - Ellis Island Hotel on Apr 11, 2024
Thank you for staying with us. We appreciate your feedback!

10/10 Excellent

Paula

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are clean and beds comfy! The staff were all great! Allowed an extra hour to check out this am and it was a life saver!
Stayed 1 night in Apr 2024
Response from Front Desk - Ellis Island Hotel on Apr 11, 2024
Thank you for staying with us. We appreciate your feedback!

8/10 Good

Dennis

Liked: Cleanliness, staff & service
Stayed 2 nights in Apr 2024
Response from Front Desk - Ellis Island Hotel on Apr 11, 2024
Thank you for staying with us. We appreciate your feedback!

10/10 Excellent

Camareigh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Front Desk - Ellis Island Hotel on Apr 11, 2024
Thank you for staying with us. We appreciate your feedback!

6/10 Okay

irene

Traveled with family
The gaming floor was small. Not alot of food options.
Stayed 3 nights in Apr 2024
Response from Front Desk - Ellis Island Hotel on Apr 8, 2024
Thank you for staying with us. We appreciate your feedback!

10/10 Excellent

Petr

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very easy to find the hotel, free parking in enclosed courtyard, very friendly staff, clean room.
Stayed 1 night in Apr 2024
Response from Front Desk - Ellis Island Hotel on Apr 8, 2024
Thank you for staying with us. We appreciate your feedback!

10/10 Excellent

ESTEBAN, MONROE

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hidden Gem!
Stayed 4 nights in Mar 2024
Response from Front Desk - Ellis Island Hotel on Apr 8, 2024
Thank you for staying with us. We appreciate your feedback!

8/10 Good

George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to room from parking and casino
Stayed 1 night in Mar 2024
Response from Front Desk - Ellis Island Hotel on Apr 7, 2024
Thank you for staying with us! We appreciate your feedback!

6/10 Okay

Joshua

Business traveler
Liked: Property conditions & facilities
Disliked: Cleanliness, amenities
Room was fine, But they have hidden charges and deposit that was not mentioned in the add for the hotel prior to purchase
Stayed 1 night in Apr 2024
Response from Front Desk - Ellis Island Hotel on Apr 7, 2024
Thank you for staying with us! We appreciate your feedback!

6/10 Okay

Jacob

Liked: Cleanliness
Stayed 1 night in Mar 2024
Response from Front Desk - Ellis Island Hotel on Apr 7, 2024
Thank you for staying with us! We appreciate your feedback!

8/10 Good

Kevin

Traveled with family
Liked: Amenities
Great staff and great prices. Free parking. We stay there often as Vegas has gotten way too pricey and too corporate.
Stayed 1 night in Apr 2024
Response from Front Desk - Ellis Island Hotel on Apr 6, 2024
Thank you for staying with us! We appreciate your feedback!

10/10 Excellent

Ashwini

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So we just booked this hotel a day ago and sure it surprised us , we been to Aria and Bellagio previously but this one stand out cos of cost saving , location on how close it is to strip and how well maintained the hotel and rooms are . Would stay again anytime !
Stayed 1 night in Apr 2024
Response from Front Desk - Ellis Island Hotel on Apr 5, 2024
Thank you for staying with us. We appreciate your feedback!

10/10 Excellent

christine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I usually like the restaurant but my husband's fish was not cooked enough. And i had a piece of bone in my prime rib dip. And the first night we couldn't get the special
Stayed 3 nights in Mar 2024
Response from Front Desk - Ellis Island Hotel on Apr 5, 2024
Thank you for staying with us. We appreciate your feedback!

10/10 Excellent

Claudia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Happy with the room, with fridge and everything you need for a short stay. Walking distance to all the attractions on the streep. The restaurant also offers good food at a reasonable price
Stayed 3 nights in Mar 2024
Response from Front Desk - Ellis Island Hotel on Apr 5, 2024
Thank you for staying with us. We appreciate your feedback!

10/10 Excellent

Bret

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an excellent stay
Stayed 1 night in Apr 2024
Response from Front Desk - Ellis Island Hotel on Apr 5, 2024
Thank you for staying with us. We appreciate your feedback!

8/10 Good

Sateesh Babu

Liked: Cleanliness, staff & service
Good
Stayed 1 night in Apr 2024
Response from Front Desk - Ellis Island Hotel on Apr 5, 2024
Thank you for staying with us. We appreciate your feedback!

10/10 Excellent

Desire

Liked: Property conditions & facilities
Location
Stayed 1 night in Apr 2024
Response from Front Desk - Ellis Island Hotel on Apr 3, 2024
Thank you for staying with us. We appreciate your feedback!

8/10 Good

Chiu Ying

Liked: Cleanliness, staff & service
Stayed 2 nights in Apr 2024
Response from Front Desk - Ellis Island Hotel on Apr 5, 2024
Thank you for staying with us. We appreciate your feedback!

8/10 Good

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Front Desk - Ellis Island Hotel on Apr 3, 2024
Thank you for staying with us. We appreciate your feedback!

8/10 Good

katrina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024
Response from Front Desk - Ellis Island Hotel on Apr 3, 2024
Thank you for staying with us. We appreciate your feedback!

6/10 Okay

Fran

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The restaurant here is very good with affordable pricing. The room was very small and there seems to be minimal sound roofing. I kept awaking thinking someone was coming into our room.
Stayed 2 nights in Mar 2024
Response from Front Desk - Ellis Island Hotel on Apr 1, 2024
Thank you for staying with us! We appreciate your feedback!

8/10 Good

Ivan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Отель расположен в пешеходной доступности от основного прогулочного проспекта и недалеко от аэропорта.
Stayed 1 night in Mar 2024
Response from Front Desk - Ellis Island Hotel on Apr 1, 2024
Thank you for staying with us! We appreciate your feedback!

8/10 Good

mario

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Front Desk - Ellis Island Hotel on Apr 3, 2024
Thank you for staying with us. We appreciate your feedback!

10/10 Excellent

TRUDY, LANDING

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Front Desk - Ellis Island Hotel on Apr 1, 2024
Thank you for staying with us! We appreciate your feedback!

10/10 Excellent

Gary

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for the second time here, and the room was in front of the motel, but was quiet nevertheless. There is construction in the front of the casino, but only in the day. Good security team always on duty. Super clean, and comfortable bedding. Will stay here again.
Stayed 5 nights in Mar 2024
Response from Front Desk - Ellis Island Hotel on Apr 1, 2024
Thank you for staying with us. We appreciate your feedback!

8/10 Good

Alvaro

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
En los alrededores algunas construcciones
Stayed 2 nights in Mar 2024
Response from Front Desk - Ellis Island Hotel on Mar 31, 2024
Thank you for staying with us. We appreciate your feedback!

8/10 Good

Victor

Stayed 1 night in Mar 2024
Response from Front Desk - Ellis Island Hotel on Apr 1, 2024
Thank you for staying with us. We appreciate your feedback!

8/10 Good

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Front Desk - Ellis Island Hotel on Mar 31, 2024
Thank you for staying with us. We appreciate your feedback!

10/10 Excellent

Phuong Quynh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Front Desk - Ellis Island Hotel on Mar 31, 2024
Thank you for staying with us. We appreciate your feedback!

10/10 Excellent

juan

Liked: Cleanliness, staff & service, property conditions & facilities
Beer, food, gaming were all great!
Stayed 4 nights in Mar 2024
Response from Front Desk - Ellis Island Hotel on Mar 30, 2024
Thank you for staying with us! We appreciate your feedback!

8/10 Good

Brian

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
all good
Stayed 1 night in Mar 2024
Response from Front Desk - Ellis Island Hotel on Mar 30, 2024
Thank you for staying with us! We appreciate your feedback!

10/10 Excellent

Mark

Liked: Cleanliness, property conditions & facilities
Liked
Stayed 2 nights in Mar 2024
Response from Front Desk - Ellis Island Hotel on Mar 30, 2024
Thank you for staying with us! We appreciate your feedback!

10/10 Excellent

Linda, Laughlin

Liked: Cleanliness, staff & service, amenities
First time staying was a great experience !
Stayed 1 night in Mar 2024
Response from Front Desk - Ellis Island Hotel on Mar 30, 2024
Thank you for staying with us! We appreciate your feedback!

10/10 Excellent

Michael, Meadville

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our second time staying at Ellis Island. It is a great alternative to staying on the strip and all the hectic conditions. It’s close enough to walk to the strip, but you have far enough a way to be comfortable and quiet enough. We noticed a refurbished the casino area and the ground floor rooms. They’re clean and comfortable and more modern. They are doing some construction there which made things a little inconvenient, but I’m sure it will benefit Ron once it is finished. The lobby looks like a waiting line instead of a lobby. I understand this is to accommodate large amounts of people checking in, but it is not inviting at all , the lobby should be your first impression of an establishment and your lobby is basically awful.
Stayed 2 nights in Mar 2024
Response from Front Desk - Ellis Island Hotel on Mar 28, 2024
Thank you for staying with us. We will be addressing your concerns.

8/10 Good

Caleb, Winston-Salem

Business traveler
Liked: Cleanliness, staff & service
Convenient to the Strip, but much less expensive. Budget interiors and lumpy pillows, but didn't spend much time in the room at all.
Stayed 2 nights in Mar 2024
Response from Front Desk - Ellis Island Hotel on Mar 28, 2024
Thank you for staying with us! We appreciate your feedback!

8/10 Good

Lametria

Business traveler
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The internet is horrible it shouldn’t. Be way more easier for iphone
Stayed 1 night in Mar 2024
Response from Front Desk - Ellis Island Hotel on Mar 28, 2024
Thank you for staying with us. We will be addressing your concerns.

4/10 Poor

Qualario

Disliked: Cleanliness, staff & service, property conditions & facilities
A/C unit sounds and runs like a tractor. Dingy sheets and towels. Just poor quality all around but it’s cheap so expect it.
Stayed 2 nights in Mar 2024
Response from Front Desk - Ellis Island Hotel on Mar 28, 2024
Thank you for staying with us. We will be addressing your concerns.

10/10 Excellent

Bonnie

Clean rooms and friendly staff
Stayed 1 night in Mar 2024
Response from Front Desk - Ellis Island Hotel on Mar 28, 2024
Thank you for staying with us! We appreciate your feedback!