Not the bargain it used to be
Posted Jan 15, 2017
We've stayed here seven or eight times over the years, usually during the CES show. We have in the past had a nice room with kitchenette, living room with sofa sleeper, fireplace, TV, bedroom with its own TV, and it's been a bargain, $80 or so. This time around we had a smaller room, half a kitchenette, and it was $150 or so. There is a room "inventory" list inside one of the kitchenette cabinet doors, listing a bedspread, but that was absent, there was just a narrow strip across the foot of the bed, one thin blanket, and sheets. We were very cold. I called the front desk the first morning but there was no answer. I've called front desks before and had no response but usually get a quick call back. We were off to meetings so I didn't pursue it further. The next few nights we kept the heat set higher, though that makes the room feel uncomfortable and a bit dry. There is no daily maid service, so the shampoo had to be conserved a bit for the 3 nights we were there. The people are polite enough, and it's not too far from the strip. The rooms are a bit beat up and not properly repaired or maintained, but overall pretty clean.
Comment from Hotel Management
Jan 17, 2017 by General Manager, Hotel Management
Thank you for your review. We apologize that you experienced these things during your stay and would like to ensure you that we are in the process of enhancing our resort during this time. We hope that you return in the near future and see that we can accommodate your needs.