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Rating 10 - Excellent. 5254 out of 7736 reviews" "
Out of a 7 night stay, our room wasn’t made up four times. It’s really frustrating to get back at 10pm, wanting to go to sleep, and finding that the room needs to be serviced. Cosmopolitan needs to lift its game by a significant measure.
Murray
Stayed 7 nights in Apr 2024
10/10 Excellent
Justin
Traveled with family
Apr 18, 2024
Liked: Property conditions & facilities
Best place to stay all around. Great staff and service. Everything is very convenient and good gaming
Location on the Strip was excellent. Pool was clean. Easy to navigate. Just missed having a coffeemaker in the room. I like two cups of coffee in the morning before I get dressed. But the service at Starbucks was great and at 6:30 in the morning the line wasn’t too bad. I would definitely stay at the Cosmopolitan again and would recommend it to friends.
The property was excellent. The pools close super early so we didn’t haven’t have much of a chance to use them, which was disappointing. They gave us food credits but didn’t explain how to use them but they did take charges off when we checked out to equal the amount of the credits which was great.
Horrible experience all around. Messed up at check in, was given someone else's room with their stuff in it, moved to a new room that was filthy. Then at 10:30 Pm maintenance is entering unannounced to "change the shower fixture". When we left our paid parking pass wouldn't work and we again had to pay the max 50$. Overall, trash experience at cosmo
I love that every room has a balcony. Fun upscale vibe, beautiful decor and stunning view
Best massage I've ever had at the property spa
I wish they had a coffee maker in the room!
The resort is at the epicenter of where you would want to be in this newer Chic part of LV. They chelsea tower fitness center is amazing and probably the best hotel gym i have ever utilized. They close the pool and the fitness center entirely too early however. Perhaps extend gym hours to 7pm as when you are working in town you may need more time.
The stay was horrible. The bathtub was absolutely disgusting and the staff was rude and I didn’t enjoy my stay at all. In addition to that my flight home got cancelled and they didn’t even have my name in the system. By the time they so called straightened it out my flight won’t be getting me home until the next afternoon. Horrible
This property was gorgeous, clean, fun, satisfied my shopping needs without ever leaving the hotel, and had amazing food. Since I was alone I wanted it all under one roof and I got it!
Even tho it was only one night, our stay was the great. My only comment I have is about the room key and the elevators. My husband and I spent literally 20 minutes on the elevator because our key didn’t work. It wouldn’t let us off. We ended up going two floors above ours, finally being able to get off the elevator and had to take the stairs back down two floors to our room. Once we get to our room the key doesn’t work til the third try. Hadnt it been for that issue with the key our stay would have been more enjoyable than it was.
The hotel is in great condition. We had a one-bedroom suite that is huge and well design, well maintained. The view is fantastic, And the price is very reasonable
Ying
Stayed 2 nights in Apr 2024
4/10 Poor
Cathleen
Traveled with partner, Traveled with family
Apr 9, 2024
Disliked: Cleanliness, amenities
The room carpet was dirty with food spills, and we wanted but didn't get room cleaning until the afternoon of our last day of stay (3 days in)
Beautiful hotel, great food choices, comfortable bed…my only issues were not being able to connect to the wifi and our room fridge never cooled, it kept turning itself ‘off’, so our drinks were a waste.