Great hotel! Horrid resort fee!
Posted Oct 16, 2016
First, the resort fee. $22.40 PER room, PER night. I really do not think that the "free" wifi was worth this, plus they're now doing a "Premium" wifi service at a cost of $15 a day. If there was no resort fee I would have happily paid this, but to charge us $492.80 for 2 rooms for 11 nights with WiFi that was slow as heck and then wave a premium service under our noses just isn't on. If you're going to book here, check that there isn't a hotel that's better once you've worked in the resort fee, with the £ being so weak against the $ at the moment it can work out very expensive. The only other things included in the resort fee were the use of a pool, which was right next to the entrance and not private at all and a 25% off voucher for the Fremont Street Zipwire.
The cleanliness of the hotel is impeccable, the rooms were serviced every day and usually by the same person, the maid who cleaned for us on the 17th floor was fantastic, always waited until after 12 noon to do our rooms as we liked to stay up late and lay in late!
They have staff everywhere cleaning ashtrays, glasses, bottles and debris, the casino part of the hotel was also incredibly clean, the only down side was that it was a little loud at times, this didn't bother me but my 62 year old mum wasn't too keen!