Rocky start to our stay
Posted Nov 15, 2015
We had booked a deluxe king size room. When we checked in, the girl offered us an upgrade to the "Paradise" tower, closer the everything, for $10 a night. Figured that it was a good deal, so took it. We got in the first room, and the bathroom was in such bad shape, especially the bath tub, that we called front desk right away. They sent this really nice guy with keys to a different room. Well, let's just say that we took the fourth room offered to us, which was great, but at that point,had upgraded us to a suite. This room was great, had a coffee maker, fridge, lots of space. We were quite happy with our stay after that as that room, we felt, was up to a Hilton hotel. The reason that we wouldn't stay here again is simply because we wouldn't want to have to go through this again upon our arrival. Maintenance needs to stay on top of things.