Disappointing to say the least.
Posted Oct 17, 2016
I chose the Trump Hotel because I didn't want to worry about cleanliness and thought it wouldn't be an issue there. Boy, was I wrong. I have pictures of the filth. We were in the 50th floor. Other than making the beds daily, i don't think any cleaning was done. The carpets were stained and needed vacuumed, the Keurig was covered in dust, there was something black all over the wall right beside the sink in tbe bathroom, but the most disgusting was the dirt, hair, dust piled up right outside our door. It was offensive. After it remained for 3 days, we requested it to be cleaned. When we checked out in the fourth day, it was still there. On top of this, the shower ran out of hot water after the first 2 minutes. When it came back, it would scald you. The staff was unfriendly and didn't seem to care about anything. The Trump only offered a shuttle to two places, which were relatively close. Any time we asked about accommodations, we were told "No, you booked through Expedia". So, we didn't really save money with Expedia because it cost us in other ways. Plus the Expedia rooms were clearly second rate. Do Not Stay At The Trump (Dump)!