Ratings based on 743 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
93% of guests recommend
4.4 Room cleanliness
4.1 Service & staff
4.5 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from T

Posted Nov 21, 2015
Loved the grounds! Plenty of amenities and the staff in general we very polite! Our room was not cleaned properly the second day and the 3 day housekeeping didn't show up till 4pm. All we received was a bundle of clean towels thatday
Comment from Hotel Management
Feb 2, 2016 by Westgate Resorts, Hotel Management
Thank you for sharing your experience with us. We are thrilled to hear you enjoyed our resort and staff. In regards to cleaning, please note that being a timeshare, cleaning of the unit is done mid-week typically your third or fourth day there. Additional cleaning can be scheduled with the front desk. We apologize for any inconvenience and hope to see you again soon. Anja
5 out of 5
Recommended
for Everyone
by A verified traveler from San Diego, CA

Nice hotel about 10 minute drive from the Strip.

Posted Nov 18, 2015
Front desk staff were adequate. The room was very nice & comfortable--very clean.
Comment from Hotel Management
Feb 1, 2016 by Westgate Resorts, Hotel Management
Thank you for being our guest. We are always happy to learn when a guest enjoyed their stay with us. Thank you again and we hope to see you again soon! Anja
5 out of 5
Recommended
for Everyone
by A verified traveler

Peaceful getaway

Posted Nov 17, 2015
I was pleasantly surprised to find out the room included a full kitchen and living room. I felt right at home.
Comment from Hotel Management
Feb 1, 2016 by Westgate Resorts, Hotel Management
Thank you for your review of the Westgate Flamingo Bay. Our goal is to make our home feel like yours while providing you with superior service. We are glad you enjoyed yourself and look forward to your next visit. Anja
3 out of 5
by Jason

Great place to relax.

Posted Nov 11, 2015 on Hotels
Very nice place to stay. Not really close to any dining or stores.
Comment from Hotel Management
Feb 6, 2016 by GuestRelations, Hotel Management
Thank you for posting a rating of our resort. We look forward to hosting your vacation again soon.
3 out of 5
Recommended
for Everyone
by A verified traveler

West gate

Posted Nov 9, 2015
It was OK but not the best shuttle should have picked up at 145am themail last one
Comment from Hotel Management
Nov 12, 2015 by Westgate Resorts, Hotel Management
Thank you for your review. It is because of the feedback we receive that we are able to reinforce our standards in order to provide excellent service. Thank you for staying with us and we look forward to having you back very soon! Anja
2 out of 5
by Eugene from Lake Havasu city, az

Timeshare hotels don't work!

Posted Nov 7, 2015 on Hotels
From the time we got to the desk there was problems. Arrived at 3:45 and was shown first room on the highway. Did not take that room so had to wait another 45 minutes to get a room by the dumpster in the back away from traffic.
Comment from Hotel Management
Jan 19, 2016 by GuestRelations, Hotel Management
Thank you for sharing your experience with us. Our objective is to provide all guests with superior service and when we have missed the mark we take these rare occurrences to heart and do whatever it takes to keep them from recurring. We regret to learn that you were not pleased with the location of your unit. Please be advised special request such as unit location, can be noted on your reservation however, all request are subject to availability. Again, please accept our apology for any inconvenience, and we hope this has not put you off a return stay with us again. Anja
5 out of 5
by Charles

Posted Nov 7, 2015 on Hotels
Comment from Hotel Management
Jan 23, 2016 by GuestRelations, Hotel Management
Thank you for posting a five star rating. We look forward to hosting your vacation again soon. Ray
2 out of 5
by clair from Boise

Flamingo Condo

Posted Nov 5, 2015 on Hotels
We were given a free upgrade to a beautiful 2 bedroom king suite. It was very nicely furnished and had all the luxurious pluses. However, when the "bell boy" took us to the two unit we had, I asked about the noise of the traffic, being right along Flamingo Drive a few miles West of the Strip. He said it should not be noisy because there was very little traffic. We slept in bedroom #2 with 2 queen beds. The only window covers were 2" blinds. There was plenty of traffic noise, which woke me up several times in the night. The traffic is not really heavy at night, but when cars pass, they are traveling at a fast speed. I felt like I was sleeping near the airport runway or something! The grounds and pool area was very nice. But, they charged a "resort fee" which was not mentioned at the time of making the reservation. I didn't argue much because I wanted to get to bed and it was only $12.99 per unit.
Comment from Hotel Management
Feb 6, 2016 by GuestRelations, Hotel Management
Thank you for posting a rating of our resort. We look forward to hosting your vacation again soon.
4 out of 5
Recommended
for Business Travelers
by John

Posted Nov 1, 2015 on Hotels
Comment from Hotel Management
Jan 9, 2016 by GuestRelations, Hotel Management
Thank you so much for your feedback. We look forward to having you back soon! Ray
4 out of 5
by manuel f.

Kurzurlaub

Posted Oct 30, 2015 on Ebookers
Die hotellage ist eine gute alternative zum strip.ein auto ist von vorteil.wir waren nun zum dritten mal in vegas und verbrachten die zeit hauptsächlich auf achse und um den strip herum.der zimmerservice läst allerdings etwas zu wünschen übrig