Nice but confusing
Posted Nov 29, 2016
We were detoured from the airport due to construction so navigating to the hotel was difficult even with GPS. Once we arrived, it was very difficult to determine where the front/entrance of the hotel was. We parked at what appeared to be the entrance (due to nice round about for valet and large glass doors. Upon entering, the desk area was empty and there was no signage or information anywhere. It was very late and no people were around. We wandered down a very long corridor and after much searching found the desk to check in. It was then that we discovered a very nice entrance, which was completely opposite the area we parked. So, that could definitely be improved. Our mood was that of frustration until we were greeted warmly by a very nice front desk agent and the remainder of our stay was pleasant.