Posted Sep 2, 2016
We were in Vegas, with family and friends to celebrate our moms 65th birthday. We stayed in the main building( were you check-in). When you initially walk in the lobby is very big and beautiful, the staff was helpful and welcoming. The rooms were beautifully decorated, clean and comfy. We all loved the pools. We even utilized the grills, outside near the pool area for a family bbq.
I had an issue with one of the 3 rooms we had, they quickly resolved and changed our room with no problem, within minutes. They was also an issue with my bill, while it did take a few days( issue occurred on weekend) to resolve, Albert at the front desk helped me and the matter was resolved. I was given a $100 Amex card for my trouble and complementary lunch at Oasis on the premises.