Ratings based on 18,084 Verified Reviews
4.6 Room cleanliness
4.4 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
for Everyoneby A verified traveler
Great pool. Great view.Posted Sep 21, 2017
Check in very slow. Excepted more from staff. We did really enjoyed the pool and pool staff.
by A verified traveler from New York, NY
Great hotel but horrible check inPosted Sep 21, 2017
Pros: Location and room condition.
Cons: Waiting time at the front desk to check in and to check out.
Location: The hotel is centrally located in the middle of the Strip. Great location if you want to be where the action is.
I arrived in the hotel after 11:00PM. There were only 2 front desk staff and 2 concierge. The concierge would not check us in even though there were a small line waiting to check in. I went to the line for the MLife guests but it was so far from the 2 front desk staff that they didn't recognize us. It seems that no one from the higher management is listening to guest complains regarding the waiting lines to check in and to check out has been a recurring issue. Spa is also showing its age. It is clean and comfortable. But the food/beverage is limited to water, a couple of juices and fruits. Sodas and snacks are no longer provided. Room is great. Housekeeping provides excellent service. Staff is very polite and friendly. But Bellagio needs to find a solution for the long queues at the front desk.
for Everyoneby A verified traveler from Milwaukee, Wi
Posted Sep 20, 2017
Great hotel staff very friendly and knowledgeable.
for Everyoneby A verified traveler from Iowa
ExcellancePosted Sep 20, 2017
Everyone from check in, in room dining the spa and concierge to valet as well as the staff at the Protrrusian was wonderful!! Including the security... Bellagio is a class act!!! all the way! LOVE LOVE LOVE IT!!!
by A verified traveler from Tokyo
Long queue for check inPosted Sep 20, 2017
We waited long time for check in and lift was very far from reception and no porter helped us. The hotel decor is bad taste and is not appropriate for top hotel.
by A verified traveler from Cleveland, OH
Service not so goodPosted Sep 20, 2017
Pros: Proximity to everything in Vegas. Casino was nice.
Cons: See above
Location: It's Vegas. You could be there a month and not do everything. Hoover Dam was great! Top Golf is a must!
For what we paid for the rooms, service was not great. Took 24 hours to get an ice bucket for our room. The maid short-sheeted both our beds one day. Both beds were made width ways instead of the correct way, leaving about 20 inches of mattress pad exposed on both beds. The cleaning staff also threw out about a 1/4 bottle of liquor we had purchased. It was on the dresser.
for Everyoneby A verified traveler from Melbourne Australia
Nice hotel, spot on locationPosted Sep 20, 2017
Good hotel but a looking a little old. Great staff & easy access from rooms to casino & restaurants. Excellent choice of restaurants.
for Everyoneby A verified traveler from miami
Still nice but not the same prestigePosted Sep 19, 2017
The bellagio is still a nice hotel. However, it has lost a lot of its prestige. Many thing such as basic upkeep have fallen to the side and don't seem as important as previously given. Rooms are a good size however the deep cleanliness of the room needs to be addressed. The housekeeping was good, however they need a team to deep clean the rooms and the areas that hotel guest use. Seems like they do not care as much about the guests as they used too. But on a positive note. The concierge was exceptional. Very helpful and efficient.
for Everyoneby A verified traveler from West chester, PA
Good place to stay, facilities excellent.Posted Sep 19, 2017
Excellent room and all facilities are superb. Pool areas are very good and clean. The staff are very friendly and helpful. Room cleanliness was sub par. Room service such as drinking water bottles were missing.
for Everyoneby A verified traveler
Posted Sep 19, 2017
Great hotel right in the middle of the strip. Would recommend the fountain view room the view is amazing