Ratings based on 60 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
90% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
3.9 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
for Couples
by A verified traveler from paris

hôtel très accueillant superbement situé

Posted Oct 22, 2015
Pros: sa situation à deux pas du centre ville tout en étant au calme sa superbe terrasse au 5ème étage avec vue sur la mer.
Cons: la salle de bain n 'est pas du niveau d'un 4*
Location: le centre ville avec le port et le lac est très agréable Depuis Agios Nikolaos on peut visiter toute la partie est de l'île Héraklion est à 45 mn
Très bon accueil, très bon service (accueil, qualité de la réception, très bon restaurant) admirablement situé à 5mn à pied du centre ville tout en tant un peu excentré et donc dans un environnement calme. Vue superbe sur le golfe de Mirabello depuis la terrasse du 5ème étage où se trouve la piscine, le bar et le restaurant. Le confort des chambres est bon mais on s'attend à mieux pour un hôtel classé 4 * surtout au niveau de la salle de bain qui fait un peu "vieillotte" par rapport à l'ensemble (douche dans la baignoire, séche-cheveux vieillot, pas de savon shampoing etc...) Une bouilloire serait la bienvenue.
3 out of 5
by A verified traveler from Canada

Dirty sheets.

Posted Aug 30, 2015
Pros: The food is really good. They provide breakfast, lunch and diner. It's a buffet but with good food. There was fried calamari and tons of desserts.
Cons: The staff needs to be nicer to clients and they should change their carpet and sheets.
The staff wasn't really nice. When we asked the girl at the reception what there was to do around, she said nothing! The room wasn't really clean. We didn't even wanted to sleep on the bed because the sheets were dirty. The carpet was stained also. There's a pool with a lot of long chair, which is good. The hotel is in front of the beach.
5 out of 5
for Everyone
by A verified traveler from London, UK

A definite 'must stay' hotel

Posted Aug 29, 2015
We stayed at the Dessole Hermes for 2 weeks and couldn't have asked for more in relation to the service, staff, food and location. We were upgraded to a sea view room and this was truly magical. Waking up to a beautiful view of the sea each day and seeing the sunset each evening was wonderful. It is a 5 minute walk from the town centre and the port where some brilliant excursions are available. The only improvement we would suggest is better wifi and this was slaughter hit and miss. Overall, we would recommend this hotel to anybody; families, couples, young and old.
5 out of 5
for Everyone
by A verified traveler from Denver, CO

Very nice hotel !

Posted Aug 15, 2015
The hotel and staff were very nice, and it is close to the water - also clean and inviting. Advisory - unknown to us until we got there, men are required to wear long pants to eat dinner at the hotel at night - but not other meals. Don't forget to pack them - or you can't eat there.
5 out of 5
for Couples
by Jon Steven from Arendal

Topp beliggenhet og særdeles godt kjøkken.

Posted Aug 4, 2015 on Hotels
Anbefaler at man tar all inculsive på dette hotellet. Maten var varierende, tiltalende og smakfull. Særdelses godt kjøkken. Topp beliggenhet med kort vei til strand og sentrum. Vi kommer tilbake.
4 out of 5
for Everyone
by A verified traveler

central hotel close to bars and restaurants.

Posted Jul 22, 2015
Pros: Great view. Well equipped gym.
Location: best beach is Almyros on the outskirts of Agios only 10 mins in a taxi. A large golden sandy bay.
Clean hotel lovely pool and view across the bay. Food good. Men must wear long trousers in the restaurant at dinner.
3 out of 5
by A verified traveler from Oslo

Midt på treet

Posted Jul 5, 2015
Er du glad i å spise fisk er ikke dette hotellet for deg. Det de serverer av fisk er ikke bra nok. Resten av maten er meget bra. Dårlig kaffe. Rommet har gjennomsnittlig standard. Ingen ledige stikkontakter. Må nappe ut TV en for lade mobilen. Håpløst!
5 out of 5
for Personal Event
by Jacques from Montpellier

A retenir

Posted Jun 25, 2015 on Hotels
Séjour agréable à tous points de vue. beauté des sites. Un conseil choisir plutôt ce mois de Mai car il parait qu'à partir de juin, la chaleur est éprouvante
3 out of 5
by A verified traveler

Adequate hotel with nice view

Posted Jun 22, 2015
The hotel was good value for money, we got half board with breakfast and dinner. Nice pool and view of the sea. The room was okay very outdated
3 out of 5
for Everyone
by A verified traveler from Italia

Cucina spenta

Posted Jun 19, 2015
Pros: Posizione, vista, e piscina
Cons: la cucina
Location: a 10 minuti dal centro, e 20 minuti dalla bus station, 5 eur in taxi
La cucina greca è in generale molto buona, ma qui in hotel era insipida e spenta. La serata bbq e quella asiatica sono le peggiori.