Ratings based on 10 Verified Reviews
They paid and stayed. We double-checked.
4.6 Room cleanliness
4.8 Service & staff
4.4 Room comfort
4.5 Hotel condition
They paid and stayed.
for Couplesby A verified traveler
Lovely hotel with great staff!Posted Sep 22, 2015
Location: Loved that you could walk or easily take a taxi into Elounda to have more restaurant options.
Overall we really enjoyed the resorts and thought the resort facilities and people were great. The room we booked, the most basic - Luxury Room, Sea View (Elounda Building) was quiet small and a bit out dated. Fortunately we weren't there at peak season and the wonderful staff were able to move us to a better room (Deluxe room in Imperial building) part way through our stay. My suggestions is that it is worth staying at a higher level room in this resort as the most basic level is quite small and a bit out dated. There are a few beaches to choose from, we were always able to get lounge chairs easily and the sea is lovely to swim in. We also loved the water aerobics class that was held daily in the sea at the sister resort Elounda Bay. The restaurants were lovely setting and delicious meals.
for Familiesby Feifei from China
Good stayPosted Jul 6, 2015 on Hotels
for Everyoneby A verified traveler from London
EXCEEDED OUR EXPECTATIONSPosted Jun 22, 2015
Pros: The staff. The beach. Breakfast buffet. The facilities. the Spa. Everything really!
Cons: Very small negative:- The 'hot' food at breakfast like bacon, sausages, potato croquettes, etc were all cold every day.
Location: Great location, and two or three towns nearby if you fancy getting out to different restaurants.
Wasn't sure what to expect, but from the first minute, both my wife and I were extremely pleased we had picked this hotel. The staff, bar none, were all so friendly and accommodating. received a complimentary room upgrade, which was a pleasant surprise. Restaurants were good and the beach was fab. Would thoroughly recommend anyone staying here.
for Everyoneby A verified traveler from missouri
Great Hotel!Posted Jun 1, 2015
Pros: Absolutely everything, but especially the water sports, and Ivan in the scuba shop.
We had a great experience at the Elounda Hotel & Villas! We would highly recommend the seaview villas, which are right on the water, with a large deck overlooking the beautiful Meditaranean! They are a bit more pricey, but definitely worth it. The staff was terrific. They were all very friendly, spoke great English, remembered our names, and our drink preferences, and were very accommodating with any and all requests. We would also highly recommend Ivan (in the scuba shop) and all the great water activities. My son went scuba diving and said it was great, and my daughter and I took a scuba lesson from Ivan. he was fun to work with, and we felt very comfortable on our first scuba outing. The hotel grounds are lovely, and there are plenty of places to spread out. You spend time at the pool or the beach, both of which are gorgeous. There are also lots of water activities, such as jet skis, paddle boards, water skiing, etc. It is definitely kid friendly, but certainly quiet enough for couples.
by A verified traveler from Glasgow
Great staff, hotel needs a faceliftPosted May 28, 2015
When we booked this hotel all of the pictures were from the new part of the hotel which is certainly not where we were staying. The decor is very tired and some of the appliances are from the dark ages. We did however receive some great service from the staff and the food was of a high quality. We were at the hotel for 2 weeks and passed the general manager on many occasions but he didn't even attempt to make eye contact with us which I found a little rude, especially when all of the rest of the staff couldn't do enough for us. I wouldn't return unless there is a facelift of the decor and an attitude overhaul of the management team.
for Everyoneby A verified traveler from Paris
Excellent séjourPosted May 11, 2015
Pros: Tout Le lieu Les infrastructures et l'immense village La nourriture Le personnel
Location: Beaucoup de plage, de petits villages et d'iles au alentour mais c'est hotel est tellement agréable qu'on a du mal à en sortir
Nous avons séjourné avec ma compagne dans cette hôtel quelques jours en avril. Ce lieu est paradisiaque. Très calme avec un immense parc pour se balader, une vue magnifique sur la mer, une diversité de paysage, de très belles infrastructures (plusieurs plages, jetées, piscines, parc, etc). La nourriture est délicieuse avec un buffet très riche, varié et fait maison visiblement. Enfin le personnel est adorable, très accueillant mais sait également rester en retrait. Cet hôtel est vraiment à conseiller et on s'y sent comme chez soit. La vue de la chambre 404 sur la mer est magnifique.
for Everyoneby A verified traveler from USA
Truly a 5+StarPosted May 10, 2015
Cons: the only thing i can think of is some of the pricing at the private restaurants are a bit steep but the food and service is well worth it..
Location: Drive to Agioss Nikolas and Plaka ...and visit Spinalongha short boat ride and well worth it...A must is Voulisna Beach...about 30 min ..WOW
This Hotel is hands down one of the best i ve stayed at anywhere in the world for Seaside Resorts...The area (Agios Nikolas and Plaka are so close) ,the Sea (tranquil and crystal Clear waters) , the hotel is in in Excellent shape down to the bathrooms at the beach. rent a Luxury villa if you can.. amazing is all i can say... The best part ....The people...They are all professional and sincere...they are so helpful and happy for you to be there...thank you all for making our trip so PERFECT...cant wait to come back..
for Couplesby A verified traveler
A stunning hotel in a beautiful locationPosted Jul 6, 2014
We chose a week at the Elounda Beach to celebrate our wedding anniversary and from the moment we arrived it was like a second honeymoon. As soon as we came through the front gate the elegance and peace of the resort struck us. The staff at reception were appropriately attentive and made us feel very welcome. Our suite was beautifully laid out with a stunning sea view - if the rest of the hotel hadn't been so stunning we would have loved to have spent even more time there. Lounging under the olive trees by the white sandy beach was the perfect way to relax during the day with the occasional swim in the crystal clear waters to cool down. All of the restaurants were excellent covering a range of cuisines and with superb wine lists (the local Cretan wines were a revelation). Service was impeccable. Half board is thoroughly recommended as you will not want to venture far from the resort. A nice touch was the decorated chocolate gateau we were presented with at dinner on our anniversary. We thoroughly recommend the resort and look forward to returning in the future.
Recommendedby A verified traveler from Malmö
Bästa hotellet hittillsPosted Oct 5, 2011 on Hotels
Det bästa hotellet hittills efter 30 års resande. Mycket bra service, mycket bra frukostbuffé, lugn, fin privat badstrand, stort och veckert hotallområde med bra möjligheter för promenader, flera bra restauranger och pubar inom hotellet. Bra spa. Men smakar det så kostar det.
for Couplesby A verified traveler from UK
Quality hotelPosted Oct 12, 2010
Excellent hotel although very expensive (but we did get a room upgrade). A few things shut down as season was coming to an end. This was somewhat disappointing. Crete was a very interesting island and, with a car, Elounda offered a good base to travel around. Plenty of reasonable eateries around.