Pleasant hotel rather than outstanding
Posted Sep 13, 2012
A decent hotel with some very good bits but not really 5*. The location was wonderful.The public areas were generally good and the pools nice to look at and clean but rather cold.. The room was fine but the bath was too small and the shower just an attachment to the bath. The main problem was that the swipe cards hardly ever worked first time, nor did the replacement cards supplied by staff, so clearly there was a problem with the sensor unit.
Small signs of less than perfect maintenance such as a broken handle to the main door into the lobby and some cracked plaster in our bathroom. The rooms were otherwise clean and well furnished. Once the cleaner did not replace a dirty coffee cup. There looked to be a staff shortage. In the dining room nobody checked our room number at breakfast and, on the two occasions when we dined there we had to annouce that we were b & b only and request the meal deal: that said, when we did, staff served us immediately and with good grace. I was a bit suprised to find in a hotel of this rank that the dinner was a buffet: I would have expected an a la carte alternative - perhaps we just missed this. The food was varied but not very exciting at dinner but breakfast was good.The beach was nice but small and some of the loungers were uncomfortable. Staff were friendly and helpful.