Ratings based on 2,019 Verified Reviews

1.8 out of 5
23% of guests recommend
2.0 Room cleanliness
2.4 Service & staff
2.0 Room comfort
1.7 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler

Very very basic and just as cheap

Posted Oct 23, 2018 on Hotels
I have never stayed a hotel SO dusty-dirty and basic. The hotel photos are from a time long ago. It's a South American 2 star at its very best in term of a rating. Ive lived in the third world. You wont get bed bugs, but you will have no water pressure, mold in the shower, broken locks, dirty balcony s, mismatch furniture, and old mattress. This was nice at one point. It just needs a care team. It was ok for a night.
Comment from Hotel Management
Oct 29, 2018 by Front Office Manager, Hotel Management
Thank you for taking the time to post a review. As we are continuously looking for ways to improve and provide quality service to our guest. We appreciate the feedback and apologize for the inconveniences while in our care.
1 out of 5
by A verified traveler from Fort Lauderdale

Posted Oct 13, 2018
It was disgusting.... dirty stink.... the girl on fromt desk was nice. We switch rooms it was the same as dirty as the other one.... bathroom dirty omg it was just horrible
Comment from Hotel Management
Oct 29, 2018 by Front Office Manager, Hotel Management
Thanks for visiting! I'm sorry you were unhappy with some of our prices and some of your wait times. Our leadership works to devise a pricing schedule that ensures both value and quality for our guests. I will pass along your feedback as they work to reevaluate these for future guests.
3 out of 5
by A verified traveler from Valley Stream, Ny

Posted Oct 10, 2018
Nice hotel but pictures of the room are very deceiving
Comment from Hotel Management
Oct 29, 2018 by Front Office Manager, Hotel Management
Thank you Bam, we are glad you enjoyed your stay. We enjoy when guest give us their feedback! It truly helps us to better meet our guest needs. We hope you will visit with us again.
5 out of 5
by A verified traveler

Posted Oct 7, 2018 on Hotels
Comment from Hotel Management
Oct 29, 2018 by Front Office Manager, Hotel Management
Thank you Arnold, we are glad you enjoyed your stay. We enjoy when guest give us their feedback! It truly helps us to better meet our guest needs. We hope you will visit with us again.
3 out of 5
by A verified traveler

Posted Sep 27, 2018 on Hotels
The Front Desk staff was excellent, very welcoming and friendly, the view of the golf course and city skyline was amazing from the seventh floor. However, there was no phone in the room, when the room was cleaned had to wait 4 hours for them to wash the towels before we got new ones. They didn't replenish the toilet paper automatically when the roll was low.
Comment from Hotel Management
Oct 29, 2018 by Front Office Manager, Hotel Management
Thanks for visiting! I'm sorry you were unhappy with some of our prices and some of your wait times. Our leadership works to devise a pricing schedule that ensures both value and quality for our guests. I will pass along your feedback as they work to reevaluate these for future guests.
1 out of 5
by A verified traveler

Posted Sep 24, 2018
The property was under renovation and although the golf course look very nice the condition of the rooms in the hallways we're terrible. Musty moldy smell in the hallways obvious water damage in the room that they showed us as all of the joints in the wood floor were separating.
Comment from Hotel Management
Oct 4, 2018 by Front Office Manager, Hotel Management
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.
2 out of 5
by A verified traveler from Port Charlotte

Posted Sep 17, 2018
Price was inexpensive. I guess you get what you pay for. Staff said remodeling going on. Room still needs more work.
Comment from Hotel Management
Oct 4, 2018 by Front Office Manager, Hotel Management
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.
1 out of 5
by A verified traveler

Posted Sep 16, 2018
Horrible, Terrible I not recommended . Was so dirty
Comment from Hotel Management
Oct 29, 2018 by Front Office Manager, Hotel Management
Thank you for taking the time to post a review. As we are continuously looking for ways to improve and provide quality service to our guest. We appreciate the feedback and apologize for the inconveniences while in our care.
1 out of 5
by A verified traveler from fort myewrs

Posted Sep 14, 2018
Property not maintained room was horrible, half the lights did not work, toilet did not flush, mold in the bathroom.
Comment from Hotel Management
Oct 29, 2018 by Front Office Manager, Hotel Management
Thank you for taking the time to post a review. As we are continuously looking for ways to improve and provide quality service to our guest. We appreciate the feedback and apologize for the inconveniences while in our care.
2 out of 5
by A verified traveler from Florida

Posted Sep 8, 2018
Comment from Hotel Management
Oct 29, 2018 by Front Office Manager, Hotel Management
Thank you for taking the time to post a review. As we are continuously looking for ways to improve and provide quality service to our guest. We appreciate the feedback and apologize for the inconveniences while in our care.