Indoor pool

Reviews of Village Family Motor Inn

3 out of 5
Village Family Motor Inn
84-100 Westbury Road, South Launceston, TAS

Reviews

7.2

Good

Rating 10 - Excellent. 225 out of 1004 reviews" "
Rating 8 - Good. 370 out of 1004 reviews" "
Rating 6 - Okay. 215 out of 1004 reviews" "
Rating 4 - Poor. 117 out of 1004 reviews" "
Rating 2 - Terrible. 77 out of 1004 reviews" "

7.4/10

Cleanliness

8.2/10

Staff & service

6.2/10

Amenities

6.4/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

6/10 Okay

Husseena

Liked: Cleanliness
Disliked: Property conditions & facilities
The room was not kid friendly
Stayed 1 night in Apr 2024

8/10 Good

Josephine

Traveled with family
Host was very helpful and we were comfortable for our one night stay
Stayed 1 night in Apr 2024

6/10 Okay

Mohammad Omer

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Dirty rooms, old linen and below average property condition.
Stayed 3 nights in Mar 2024

6/10 Okay

Karen

Liked: Cleanliness
Disliked: Property conditions & facilities
Quiet
Stayed 1 night in Apr 2024

4/10 Poor

Louise

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
I stayed at this property twice. The first room had a stained toilet bowl, ripped carpet and an uncomfortable bed. The second room was cleaner, however the toaster did not work unless you held the lever in a certain position while it cooked your toast. There was terrible water hammer in an adjoining room which woke you out of a deep sleep with a fright. It was very noisy from overhead planes and freeway noise early in the morning. On quite a busy road, so getting in and out of the driveway can be quite dangerous as you don’t have a clear view of oncoming traffic. The only reason I stayed a second time was because I had already booked and paid for both stays and it was close to family. I won’t be staying there again.
Stayed 2 nights in Mar 2024

8/10 Good

Debbie

Business traveler
Liked: Cleanliness, staff & service
The property is quite old, but the bed was comfortable, the room was clean and the shower was hot.
Stayed 1 night in Feb 2024

8/10 Good

Paul

Traveled with group
Liked: Staff & service, amenities
Night porter was very helpful even after check-in time had passed by a few hours
Stayed 1 night in Mar 2024

8/10 Good

christine

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our unit was on freeway side so noisy early mornings with traffic
Stayed 3 nights in Feb 2024

6/10 Okay

Ingrid

Stayed 3 nights in Feb 2024

8/10 Good

TAK LEUNG

Traveled with family
Liked: Staff & service, amenities
price is reasonable, so i dont expect too much.
Stayed 3 nights in Feb 2024

2/10 Terrible

Hans

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Wasn't much
Stayed 2 nights in Jan 2024

6/10 Okay

Alexander

Traveled with family and small children, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Property has seen better days.
Stayed 2 nights in Jan 2024

6/10 Okay

Manoj

Traveled with family
Good location. New interior renovation will add value to this property.
Stayed 1 night in Jan 2024

4/10 Poor

Raelene

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Stayed 1 night in Jan 2024

4/10 Poor

Christopher

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Cold room, dirty old and musty in need of desperate renovation, cheapest coffee sachets next to no milk Would not stay again
Stayed 1 night in Jan 2024

2/10 Terrible

Chakrabhavi

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
One of the worst property to stay or book. We checked out within the first day due to the lack of cleanliness in the room. The carpet smelt of urine and the property is very old/run down. Never booking this property again ever !
Stayed 4 nights in Jan 2024

10/10 Excellent

Jessica

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great time
Stayed 1 night in Jan 2024

10/10 Excellent

Moses

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 1 night in Jan 2024

10/10 Excellent

Klovi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

6/10 Okay

samantha

Traveled with family
Disliked: Amenities, property conditions & facilities
Photos on website were old therefore misleading. Rooms were functional but dark because of large dark brown staircase. Should be painted a light colour and stairs. were very noisy,. Kitchen needed extra items such as cutting boards, 2nd sharp knife, grater and larger mugs for big tea/coffee drinkers. Glass sliding door needs a lockable fly screen door. Each rooms Verandah needed to be separated not one long thoroughfare. If room claims to have three separate single beds it needs to be larger room, little space between beds. The shower pressure was amazing and the towels provided were soft and fluffy.
Stayed 8 nights in Jan 2024

6/10 Okay

Roxanne

Traveled with family
Liked: Staff & service
Disliked: Amenities
The hotel is quite a way out of the city centre and close to two main roads. A lot of road traffic and noise throughout the night. Plus you had to drive everywhere because you are far from the city centre, bars restaurants.
Stayed 2 nights in Jan 2024

8/10 Good

Libbie and Peter

Liked: Staff & service, amenities, property conditions & facilities
Friendly, and helpful We appreciate the staff allowing us to stay an extra hour after departure time as we were able to arrive till evening time.
Stayed 1 night in Jan 2024

10/10 Excellent

Jane

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Really enjoyed our stay. Staff were very friendly and helpful. Great amenities to keep kids entertained and the view from our room was amazing. We would stay again.
Stayed 1 night in Jan 2024

10/10 Excellent

Isabelle

Liked: Cleanliness, staff & service, property conditions & facilities
It’s an old place with character. Parking needs to be renumbered. The neighbour parked in our spot so we had to park elsewhere
Stayed 1 night in Jan 2024

6/10 Okay

Stuart

Liked: Cleanliness
Stayed 1 night in Jan 2024

4/10 Poor

Katherine

Stayed 1 night in Jan 2024

6/10 Okay

Warwick

Traveled with family
Liked: Cleanliness, staff & service, amenities
There were two lounge chair's in the lounge that were extremally grubby. They should be thrown out and replaced with new ones. An easy job to do and would help with ratings. I found this disappointing.
Stayed 1 night in Dec 2023

8/10 Good

Alita

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Nice place for Families
This is a lovely hotel with indoor swimming pool, games room, barbeque area and children playground. The room furnishings are comfortable but need an upgrade and regular maintenance. The housekeeping staff need to stock the rooms based on the number of people booked, we had to request for cups/cutlery.
Stayed 4 nights in Dec 2023

10/10 Excellent

Andrew, Penguin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is a little dated, but was good value for money, and had everything I wanted for my short stay. The fellow at the front counter was also very friendly when I checked in.
Stayed 1 night in Dec 2023

8/10 Good

Erin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023

10/10 Excellent

Dianne

Liked: Cleanliness, staff & service, property conditions & facilities
Late check in was easily sorted. Staff helpful. Excellent location to access Gordon River Cruise.
Stayed 1 night in Dec 2023

8/10 Good

Joseph

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The accommodation was clean and comfortable. The facilities were great.
Stayed 1 night in Dec 2023

2/10 Terrible

Novi

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not happy with the original given family room (inc kitchen); then the receptionist gave us another unit with slightly better bathroom floor. Nil sound proof, we could hear other people steps from stairs as well as neighbour. All cooking pans had horrible scratches (scared to use due to risk of harm). Old microwave, it sparked & noisy. Spent 3 nights, no cleaning service given at all. I only asked for clean towels once during these stays. Internet only got 300mbps per day. Facilities: swimming pool was clean & overall OK. Sauna was NEVER warm even after 1 hr inside the sauna room. Kids playground was OK. Kids game room was NOT very attractive. No comment for SPA, as we didnt try it out. BBQ area wasextremelly dirty and not useable. Our room had a good view. Overall, we WERE very super UNLUCKY to pay this motel to have this such experiences.
Stayed 2 nights in Dec 2023

6/10 Okay

David

Disliked: Cleanliness, property conditions & facilities
Smelled bathroom
Stayed 1 night in Dec 2023

8/10 Good

Sigourney

Liked: Cleanliness, staff & service
Stayed 5 nights in Dec 2023

4/10 Poor

Jodie

Traveled with family
Disliked: Property conditions & facilities
Stayed 2 nights in Dec 2023

6/10 Okay

Verified traveler

Disliked: Property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Andrew

Traveled with partner
Liked: Cleanliness, staff & service
dated amenities , helpful and friendly staff
Stayed 1 night in Dec 2023

8/10 Good

Jeffrey, Gaythorne

Liked: Cleanliness, staff & service, property conditions & facilities
Easy to find and fairly big rooms.
Stayed 1 night in Nov 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
From looking at the reviews I think this place has had a bad wrap. It was clean, spacious and had suite amenities for a great value price. Yes it’s a little dated and not everything works as new, but for what we paid we were very happy
Stayed 1 night in Nov 2023

8/10 Good

Krisitna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

8/10 Good

Esther

Liked: Staff & service, property conditions & facilities
-
Stayed 1 night in Nov 2023

4/10 Poor

John

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No towels in room, had to request. Carpet was worn and dirty. Crockery hadnt been washed from previous guests.
Stayed 1 night in Nov 2023

8/10 Good

Gavin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable stay, friendly staff and loved the spa, sauna and pool after a day out. Convenient location.

10/10 Excellent

Michelle

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really affordable accommodation
Stayed 1 night in Nov 2023

2/10 Terrible

Mark

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
The room was dirty and poorly maintained. Light bulbs didn't work, and reception was closed by the time we found out. One of the best smelled and permeated clothes. There were tears in the carpet, and caked on dirt around the floor edges and skirting boards. DO NOT STAY HERE!
Stayed 1 night in Nov 2023

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Nov 2023

10/10 Excellent

David

Stayed 2 nights in Nov 2023

4/10 Poor

Grant

Business traveler
Disliked: Cleanliness, property conditions & facilities
The room smelt, heater did not work correctly, stains on carpet and bed linen, taps leaking and pipes loud (i.e. anytime anyone else in the block used their water, you knew).
Stayed 1 night in Nov 2023

4/10 Poor

Wendy

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Nov 2023