Ratings based on 373 Verified Reviews

3.7 out of 5
75% of guests recommend
4.0 Room cleanliness
3.9 Service & staff
3.6 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler

Older hotel.

Posted Jul 17, 2017
Pros: The outdoor pool looked nice as well as the bar which we didn't go into. The beds were comfortable although quite small.
Cons: The restaurant staff. The lighting. Add counter space in the bathroom.
Location: Location was alright. Close to St.Sauveur water park.
The hotel is old and confining with small hallways, low lighting and paper thing walls. The bathrooms are 'eco friendly' however too small and no counter. The restaurant asked if we had reservations when it was pretty well empty and they did not have everything offered on the menu. The waitress was terrible however they charged the tip automatically so she wasn't concerned, I'm guessing. The hot tub had a funky smell with strong chlorine.
Comment from Hotel Management
Jul 19, 2017 by Jessica C., Hotel Management
Bonjour, Thank you very much for taking the time to send yours comments following your last stay at Hotel Mont Gabriel. Customer service is our priority and we believe that greatness can only be achieved thru collecting comments like yours. It was a pleasure to learn that you enjoy the outdoor pool during your stay.However , I will definitely follow up with the maître d'hotel concerning the service that you received at the dining room . Concerning the hotel we are currently in a rejuvenating renovations to embellish our hotel. I will suggest your ideas to our owner for future renovationsWe will also use your situation as an example to our other team members to ensure that such an event does not become a regular occurrence. We hope to see you again!
5 out of 5
Recommended
for Everyone
by A verified traveler from Montreal

Peaceful surrounded by trees

Posted Jul 7, 2017
Pros: Secluded and peaceful surroundings.
Location: City of St-Sauveur 5 minutes away with many restaurants, spas and bars.
Spent two days. Went to Polar Bear spa (3 minutes away) and went to St-Sauveur for breakfast and supper. Did not try the hotel restaurant. Clean and modern room. King size bed. Very clean and comfortable. Very peaceful and quiet. Enjoyed our stay.
Comment from Hotel Management
Jul 10, 2017 by Jessica C., Hotel Management
Thank you for the evaluation Nadine! I am glad to read that you enjoyed your stay as well as our central location. We are looking forward to having you visit again soon!
3 out of 5
by A verified traveler

Room not as described

Posted Jul 4, 2017
We changed our reservation from a queen with a fireplace, to a king with a balcony. The balcony was a patio on the ground floor. Not a balcony at all. We had arrived early but were told all the actual balcony rooms were already occupied. The manager was quite rude to my husband. Wouldn't go back.
Comment from Hotel Management
Jul 10, 2017 by Jessica C., Hotel Management
Bonjour, I am sorry to read that your stay did not meet your expectations. We usually do treat balconies and patios as the same type of room caracteristic but I can understand that when you are expecting a balcony and receive a patio, it can be quite disapointing. I still hope that you will visit us again,
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel by a great golf course.

Posted Jul 4, 2017
Choose the resort and golf club for a weekend of golf. The room was clean, modern and spacious. We choose a room with a balcony and view. We were not disappointed, the balcony was a good size and the view was amazing. Great golf with outstanding mountain views.
Comment from Hotel Management
Jul 10, 2017 by Jessica C., Hotel Management
Bonjour! Thank you for your review! I am very glad that you enjoyed our resort, specifically our golf course! I will pass along your great comments :)
3 out of 5
Recommended
for Everyone
by A verified traveler from Quebec,Canada

May for Rustic

Posted Jul 4, 2017
I stayed here years ago and fell in love with their rustic room but I found out on this trip they aren't all similar. Super disappointed in the room, not very appealing, dark, no counter space in bathroom, no dresser, room looked extremely bare, wires sticking out of the wall and phone not working. Hotel grounds are beautiful as well as the golf course. New rooms however are beautiful, spacious and clean!
Comment from Hotel Management
Jul 10, 2017 by Jessica C., Hotel Management
Bonjour Gen! We are indeed renovating the entire property at this moment. Our Rustic section is not quite completed, which explains the darkness and smaller counter space. Once completed, they will be as appealing as the newer section!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 2, 2017
Cons: Size of rooms
very small and relatively old rooms. Very nice resort
Comment from Hotel Management
Jul 4, 2017 by Jessica C., Hotel Management
Bonjour! Thank you very much for your review! We are looking forward to having you visit us again soon :)
4 out of 5
Recommended
for Everyone
by A verified traveler from Lac Etchemin QC

Tadition abounds in this hotel

Posted Jun 23, 2017
It is just the perfect place to stay and experience the traditional French Canadian way.
Comment from Hotel Management
Jun 28, 2017 by Jessica C., Hotel Management
Bonjour love! Thank you very much for your review! We hope to have you visit again soon!
4 out of 5
Recommended
for Everyone
by A verified traveler

Good hotel

Posted May 24, 2017
Most things were as described except for the gym (only the treadmill is working) and Sauna was not warm enough... other than these complaints the hotel was perfect. The room was small though
Comment from Hotel Management
May 24, 2017 by Jessica C., Hotel Management
Bonjour! Thank you very much for your comment regarding your stay! I will have our maintenance team check those issues out and get them sorted out! Au plaisir,
1 out of 5
by A verified traveler

Posted Mar 20, 2017
Pros: No need to go out to eat.
Cons: Improve insonorisation and get new pillow.
Very expensive for the quality. Should be less that 80$ for the room. Also be careful not to pay twice for the service. It's already charged at the restaurant so i paid it twice by mystakes. No insonorisation in the rustic room. Very dusty old pillows and toilet was not cleaned.
Comment from Hotel Management
Mar 24, 2017 by Jessica C., Hotel Management
Bonjour! Thank you for your review! We are currently renovating the entire Rustic section in order to address these issues!
3 out of 5
by A verified traveler

Good location, fair value

Posted Mar 18, 2017 on Hotels
Our family if 4, including 2 teenage boys, stayed for a short ski holiday. A big feature of this hotel is to be able to ski out of the hotel parking lot and down an easy/intermediate hill down to the chalet. The small gym is located in the basement accessible only thru the pool area. Professional staff, nice hotel features but parts felt tired (some furnishings and room towels). I was surprised not to find maps of the various ski hills in close proximity (many within a 20 minute drive). Pool table upstairs of the hotel bar is a great feature - we enjoyed playing at the end of the day. fair value primarily due to its location.
Comment from Hotel Management
Mar 22, 2017 by Catherine, Hotel Management
Bonjour! I am glad to read that you enjoyed your stay. We are currently renovating our property (slowly yet surely...!) so the tired parts will soon be rejuvenated! Also, thank you for the idea about the maps! We will most likely add these in our lobby! We look forward to having you visit again soon! Jessica C.