爱丁堡劳瑞斯顿城堡附近酒店

“Worst experience in UK! Elevator n key card not working, noisy room without sound proof at all! Bad housekeeping and dirty carpet! And bad reception except the checkout one!”

“早上八點有人來開我的門 我覺得不安全 廁所太舊有味道 廁所門好吵 每次開關都有噪音 而且隔音很差有人在走廊說話都聽得到 偏偏飯店規模大 走動的人很多”

“The service is good.”

“The location was superb and the staff very helpful.”

“the room is small and match the expectations(what it describes from the introduction), not suitable if you have a big suitcase others are good for limit budget”

“There is no parking for this place. The parking that they list on their email is only for permit holders. This greatly reduced my rating. The apartment itself could use a good deep clean. Tons of dust, the couch was covered in stains, the blanket on the couch was very smelly and dirty. The location is okay, far walks and bus rides to everything. ”

“飯店雖然離市區有一小段距離，但門口就有公車站，交通還算方便，服務人員非常用心，房間也很舒適”

“Poor management. Poor communication among staff. Staff are unhelpful. Lack of sense of urgency to address the customer's queries. Defensive attitude towards complaints. The presence of blame culture in the management.”

“The apartment was very big and close to transport links. The checking in process was flawless and we would definitely stay here again.”

“Excellent location, beautifully decorated room, and very clean with nice touches and amenities. However, email communication was not great. No mini-fridge in the room. No common area. ”

“Narrow stairs with no elevator. Tiny room with no suitcase rack or any space to unpack the suitcase. Garbage from the previous stay under the bed - poor cleaning. Tiny bathroom with noisy fan. Internet slow.”