Ratings based on 504 Verified Reviews

4.2 out of 5
90% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 20, 2017
Excellent location Staff were very helpful Room was very comfortable
5 out of 5
Recommended
for Everyone
by A verified traveler

perfect location , excellent breakfest

Posted Sep 16, 2017
Pros: all
Cons: nothing
Location: great location
top hotel, top location, close to the lake and metro
4 out of 5
Recommended
for Everyone
by A verified traveler from Seattle

Great location with view of harbor

Posted Sep 10, 2017
We loved the view and location of this hotel! Room was comfortable and bedding was nice with good beds. Staff was a bit arrogant on check in but otherwise neutral.
5 out of 5
Recommended
for Everyone
by A verified traveler from Nottingham

Lovely hotel in a great location

Posted Aug 25, 2017
Hotel was great. Clean and spacious. Fab location close to the lake and the metro.
Comment from Hotel Management
Aug 30, 2017 by Anne , Hotel Management
Dear Nilam, Thank you very much for such a wonderful rating. We are looking forward to welcoming you again during your next stay in Lausanne. Kind regards, J. Bundgaard, General Manager
3 out of 5
by A verified traveler

Iconic location

Posted Aug 5, 2017
Hotel building and room were fine but not as special as the price would suggest. On arrival the receptionist offered us a voucher for the hotel restaurant for 20% off an evening meal. Having travelled far and arriving at 1700, we decided to take the offer and eat in the hotel. However on receiving the bill we found that the voucher is only valid for part of the hotel restaurant. There are apparently 3 separate sections. So beware of this little trick. The waitress told me that other guests have also been misled. After a bit of a fuss, the waiter grudgingly offered me 10%, but it put a damper on the meal and our experience of the hotel.
Comment from Hotel Management
Aug 14, 2017 by Jan, Hotel Management
Dear Guest, We appreciate that you have shared your feedback following your stay in our hotel. Please rest assured it will help us to improve and reinforce our services which are provided to guests. Looking forward to welcoming you again in our hotel and assuring you of our best care and attention at all times, we remain, Best regards, J. Bundgaard, General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Lovely view.

Posted Jul 30, 2017
Our reservation asked for a lakeview but we had to insist sr checkin. Worth the effort.
Comment from Hotel Management
Aug 23, 2017 by J. Bundgaard,, Hotel Management
Dear Guest, We appreciate that you have shared your feedback following your stay in our hotel. Please rest assured it will help us to improve and reinforce our services which are provided to guests. Looking forward to welcoming you again in our hotel and assuring you of our best care and attention at all times, we remain, Best regards, .
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 20, 2017
Stayed two nights, great location on the waterfront. Enjoyed our lake view room.
Comment from Hotel Management
Aug 23, 2017 by Anne , Hotel Management
Dear Guest, Thank you very much for such a wonderful rating and your comment. We are looking forward to welcoming you again during your next stay in Lausanne. Kind regards, J. Bundgaard, General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Atlanta

Nice hotel overlooking the Lake.

Posted Jun 29, 2017
The staff is outstanding. Extremely pleasant and helpful. The rooms are comfortable, and well appointed. I elected to stay in a room overlooking Lake Lausanne. Beautiful view! The only downside, and this is big during summer, is the air conditioning. It just does not cool as it should. The hotel really needs to invest in a new HVAC plant to ensure good air conditioning during summer months. Contrary to what some believe, it gets quite warm during summer -- temperatures of 85F on many days are common.
Comment from Hotel Management
Jul 1, 2017 by Hotel Manager, Hotel Management
Dear Ajay, Thank you for your feedback and especially for your comment regarding our staff. We are looking forward to welcoming you again in our hotel. Assuring you of our best care and attention at all times, we remain, With best regards, J. Bundgaard, General Manager
4 out of 5
by ILIDIO

Next to IMD

Posted Jun 26, 2017 on Hotels
plugs and electrical sockets in the wrong place in rooms - not on the desk, nor even regular European ones...
Comment from Hotel Management
Jul 1, 2017 by Hotel Manager Moevenpick, Hotel Management
Dear ILIDIO, We appreciate that you have shared your feedback following your stay in our hotel. Please rest assured it will help us to improve and reinforce our services which are provided to guests. Please feel free to ask for converters during your next visit, we have a few available at front Office. With best regards J. Bundgaard, General Manager
5 out of 5
by Daniel H

Lausanne Switzerland - Hotel Movenpick

Posted May 19, 2017 on Hotels
What a great staff (Johnny and Lisa) at the front desk and a great location! Switzerland is expensive but this is a fair deal. We paid for a lake view and loved it. So close to so many things. We took a guided all tour thru Viator to Gruyere, a mountain cheese shop and made fondue, a tour of a chocolate factory (with sampl tastings) and a train tour. We had a great time and the pickup was located very close to the hotel. Be prepared for very high prices for food but we had a great time!
Comment from Hotel Management
Jun 12, 2017 by Hotel Manager Moevenpick, Hotel Management
Dear Daniel H, Thank you for sharing this great feedback with us. It is a pleasure to read your words. We do hope we will welcome you again soon. Best regards, J, Bundgaard, General Manager