Ratings based on 210 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
77% of guests recommend
4.0 Room cleanliness
4.3 Service & staff
3.6 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveler from US

Nice hotel, lovely hotel staff

Posted Nov 26, 2016
Great location. Walking distance to all local attractions.
5 out of 5
by A verified traveler from US

Review

Posted Nov 11, 2016
Great place to stay, we will be back! Clean safe hotel. We had an awesome time staying here
Comment from Hotel Management
Nov 11, 2016 by Gail, Hotel Management
Thank you Tiana for your review and comments about our hotel! We are so glad that you stayed with us and really do hope that you come back to see us! Again, thank you!
5 out of 5
by A verified traveler from Boise, ID

We Love Riverside Hot Springs Hotel!

Posted Oct 26, 2016
Pros: The Riverside is pet-friendly. It is historic but constantly improving. It has great soaking pools and an excellent restaurant downstairs.
Cons: We love everything about it. It is just so sad that we can't live there full time. ;-)
Location: Hiking. Hot springs. Swimming. Fishing.
We keep on returning to the Riverside because the staff is so friendly, the hot pool soaking is so relaxing, and the hotel is so historic. We love the atmosphere, and we understand why people come from all over the world to stay here and soak in the hot springs. The Riverside continues to improve, with refinished hardwood floors, new carpeting, and soon to come renovations in the lobby and breakfast area. The restaurant and bar downstairs features food and drinks made by friendly world-class chefs. In short -- don't tell anyone! -- but this place is fabulous.
Comment from Hotel Management
Oct 27, 2016 by Gail, Hotel Management
Thanks Bobbie for your great comments and review! We are so glad that you enjoy the Riverside Inn & the Portneuf Grille & Lounge! And thank your appreciation with our continual improvements! We all love this place too! Hope to see you again soon.
4 out of 5
by A verified traveler

Great location, great staff, small rooms

Posted Oct 10, 2016
Pros: The staff
Cons: The rooms are small and the shared bathroom is across the hall
Location: Beautiful hot spring town. Sunrise is a treat
Cute little town. Great staff. Very cozy house. The rooms are a little small/crowded. The bathroom is across the hall so it can get awkward. The hot tube is a little outdated
Comment from Hotel Management
Oct 14, 2016 by Gail, Hotel Management
Thank you for your review. We take your comments very seriously and will do our best to make any adjustments. We do hope that you come back to see us and thank you for staying with us.
4 out of 5
by A verified traveler

Posted Sep 6, 2016
Pros: Food was superb
Cons: Need phones
Location: Nice Hotel close to downtown
Excellent staff, food and view. Happy people. Very peaceful settings.
Comment from Hotel Management
Sep 12, 2016 by Gail, Hotel Management
We are so glad you enjoyed your stay and our happiness was obvious! Chef Alonzo, Chef Paul and Chef Mary will be pleased to hear you enjoyed the preparation of your meal! Thank you!
5 out of 5
by Kelly

Posted Aug 30, 2016 on Hotels
Comment from Hotel Management
Sep 5, 2016 by General Manager, Hotel Management
Thank you Kelly! We are so pleased you enjoyed your stay with us. We certainly enjoyed having you as our guest. Hope to see you in the future!
4 out of 5
by A verified traveler

Old fashion get away

Posted Aug 28, 2016
The hotel is over 120 yrs old. And when you walk in they have kept the feel and hospitality that way. It is very quiet place and walking distance from everything down town lava. I enjoyed my stay.
Comment from Hotel Management
Aug 31, 2016 by Gail, Hotel Management
Thank you! So glad you had an enjoyable stay! Sincerely, The Staff at the Riverside Hot Springs Inn & Spa
3 out of 5
by A verified traveler

Weekend get away

Posted Aug 28, 2016 on CheapTickets
Cons: Refresh the rooms. Late night 2:00AM noisy guests were distracting.
Overall it was good. The staff were great. The rooms are old and there was no hot water in the evening to shower off. The private mineral bath was nice, the room is a work in progress I hope. There was an unfinished ceiling. Breakfast was good and the chef was very attentive to her work.
Comment from Hotel Management
Sep 5, 2016 by Gail, Hotel Management
Greetings. Thank you for staying with us and for your helpful comments. We apologize for the shortness of hot water one night - we had some hot water, but we had a pipe break and brought in an emergency plumber out over the weekend to fix it. We are always making improvements. Hope to see you again!
5 out of 5
by A verified traveler from Telluride Colorado

A great classic hotel in a fun place.

Posted Aug 24, 2016
Pros: Full service hotel with restaurant and soaking pools.
Cons: This is a great old hotel.
Location: The hot springs are great.
I have stayed here several times both a a couple and as a single. I appreciate the convenience offered in a small intimate hotel.
Comment from Hotel Management
Aug 31, 2016 by Gail, Hotel Management
Thank you! We are glad to you come back to visit us! Sincerely,
5 out of 5
by A verified traveler

Nice hotel that has private hot spa!!

Posted Aug 17, 2016
Nice hotel that has private hot spa inside hotel in downstairs and free breakfast included while staying in the hotel! Rooms were clean and quiet. Everything were in walking distance close to everything! I really enjoyed staying in this hotel!
Comment from Hotel Management
Sep 12, 2016 by Gail, Hotel Management
We are so glad that you enjoyed your stay and Chef Mary's breakfast - we'll pass it on to her! Thank you so much!