Lobby

Reviews of Comfort Inn Laval

2.5 out of 5
Comfort Inn Laval
2055 Auto. des Laurentides, Laval, QC

Reviews

7.6

Good

Rating 10 - Excellent. 232 out of 1000 reviews" "
Rating 8 - Good. 449 out of 1000 reviews" "
Rating 6 - Okay. 203 out of 1000 reviews" "
Rating 4 - Poor. 66 out of 1000 reviews" "
Rating 2 - Terrible. 50 out of 1000 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Johnny

Liked: Staff & service, property conditions & facilities
Great staff, welcoming and kind, quiet area
Stayed 4 nights in Apr 2024

8/10 Good

Nicole

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the property and staff itself very good, however patrons (some of them) think that they are alone it the building, talking loud in the hallway at 2h00 am,,,, come people are sleeping
Stayed 1 night in Apr 2024

10/10 Excellent

Sandra

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The lady who checked us in was very pleasant and professional. Room is great!
Stayed 1 night in Apr 2024
Response from Sabrina on Apr 22, 2024
Thank you so much for your feedback

10/10 Excellent

Maelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Annie

Stayed 1 night in Mar 2024
Response from Sabrina on Apr 3, 2024
Merci beaucoup pour vos commentaires

10/10 Excellent

Louis-Martin

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value
Stayed 3 nights in Jan 2024
Response from Sabrina on Apr 3, 2024
Merci

10/10 Excellent

Catherine

Stayed 1 night in Jan 2024

10/10 Excellent

UZMA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

6/10 Okay

Erica

Stayed 1 night in Dec 2023

10/10 Excellent

raymona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were very friendly and the bedsheets and towels were clean
Stayed 2 nights in Dec 2023

8/10 Good

Bilal

Liked: Cleanliness, staff & service, property conditions & facilities
Nice stay
Stayed 2 nights in Dec 2023

10/10 Excellent

Marie-Claude

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Denis

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Nice and clean but need a refresh
The room was very clean but needs some upgrade with decor, the check in employee Monique was amazing and very welcoming
Stayed 5 nights in Dec 2023

10/10 Excellent

Marie-Claude

Liked: Cleanliness, staff & service, room comfort
Très bon rapport qualité-prix, excellent petit déjeuner
Stayed 1 night in Dec 2023

10/10 Excellent

Luke

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was close to where we wanted to go, and the metro nearby was an added bonus
Stayed 2 nights in Dec 2023

8/10 Good

Lomash

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

2/10 Terrible

Younes

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

Marc F, Brockville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place, great staff, excellent breakfast
Stayed 1 night in Dec 2023

10/10 Excellent

maison

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

8/10 Good

Janie

Stayed 2 nights in Nov 2023

8/10 Good

RAY

Liked: Cleanliness, staff & service, property conditions & facilities
Nice staff
Stayed 2 nights in Nov 2023

10/10 Excellent

Katerine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

8/10 Good

Martin

Stayed 4 nights in Oct 2023

8/10 Good

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

8/10 Good

Dan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023

8/10 Good

James J

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was delicious - waffles, eggs, sausage, cereal, breads, yogurt... The staff was extremely kind and helpful. The first room we were given had an unpleasant musty odor, but the staff found us another room without hesitation. Also, the rooms are large and comfortable. Recommended.
Stayed 2 nights in Oct 2023

4/10 Poor

Franck

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Patricia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It seemed very industrial.
Stayed 1 night in Oct 2023

10/10 Excellent

Christophe

Stayed 1 night in Oct 2023

4/10 Poor

Peter, Richmond Hill

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
It’s not a great spot. Old and tired, outdated
Stayed 1 night in Oct 2023

6/10 Okay

Paula

Traveled with family
Liked: Cleanliness, staff & service
Property is really showing its age needs renovation, price is way too high for what you get.
Stayed 1 night in Jun 2023

10/10 Excellent

Sheila

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was professional and accommodating
Stayed 1 night in Sep 2023

2/10 Terrible

Sohana

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Poor lightning inside the rooms Carpets smell Looked old and unsanitary Uncomfortable double bed Great breakfast options Staff was nice Comfort inn needs a makeover for the price they charge
Stayed 2 nights in Sep 2023

8/10 Good

Carla

Stayed 1 night in Aug 2023

8/10 Good

Gurupkar

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023

8/10 Good

Claudia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location, comfort, Great!!
Slept like a baby!!
Stayed 2 nights in Jul 2023

2/10 Terrible

Seth, Burlington

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room was 32 degrees c. The ac unit didn’t work and made VERY loud noises. I have a video of it. The carpet was wet. The room had a VERY strong smell of mildew/mould. The room the moved us to at 11:30pm was cleaner but the bathroom smelled of mildew and urine. Very unhappy. Want a full refund.
Stayed 1 night in Jul 2023

2/10 Terrible

OLIVIER CHARLES STEPHANE

Traveled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
The place is dirty and falling apart
Stayed 2 nights in Jul 2023

2/10 Terrible

Justin

Stayed 2 nights in Jul 2023

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had a good stay, i could only check in at 2330 as i was at a concert and had to go to the concert directly from the airport. The only problem was that the power went out in the morning (no fault of the hotel) and because i use a CPAP machine it did interupt my sleep until the power came back on. The other thing i have noticed that the price of hotels in general have rising exponentially in the past two years.
Stayed 1 night in Jul 2023

6/10 Okay

Yves

Stayed 1 night in Jul 2023

10/10 Excellent

charles

Liked: Cleanliness, staff & service, property conditions & facilities
great location, excellent breakfast
Stayed 4 nights in Jun 2023

10/10 Excellent

Kim

Stayed 1 night in Jul 2023

6/10 Okay

Kiran

Stayed 1 night in Jun 2023

8/10 Good

Guy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Reasonable rate - room was a bit humid and shower pressure could be stronger. Breakfast included. Good location - close to the freeways and lots of parking - nice staff.
Stayed 4 nights in Jun 2023

10/10 Excellent

Fadi

Stayed 1 night in Jun 2023

6/10 Okay

Jaswinder

Stayed 3 nights in Jun 2023

8/10 Good

Maryalice

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, comfortable. Surrounding area noisy and not appealing
Stayed 3 nights in Jun 2023

2/10 Terrible

Kendy, Shelton

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This property has great staff but it is dirty, smelly and unsafe there. You don’t need key access the backdoor of the building, everything is unlocked.
Stayed 3 nights in Jun 2023

8/10 Good

Renata

Liked: Cleanliness, staff & service, property conditions & facilities
Good for the purpose. Nice staff.
Stayed 2 nights in Jun 2023