“The hotel room was clean and fine for the price. The issue was that when we arrived they had lost our booking and they spend quite a while telling us we couldn’t stay. The receptionist was helpful in the end and “found us a room” but I wouldn’t rely on this hotel chain. Also, the area was not very safe.”
“Poor information on the website regarding rooms, car park, availability of recharge for electric car. Staff member helpful in permitting us change the room after my wife had a terrible asthma attack for the dust in the corridors and in the room as soon as she entered into the hotel. Previously requested a room without carpet, message evidently not read at all. Absolutely unsatisfied of the experience.”