Ratings based on 95 Verified Reviews

2.5 out of 5
40% of guests recommend
2.8 Room cleanliness
2.7 Service & staff
2.8 Room comfort
2.3 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler

You get what you pay for.

Posted Jun 12, 2017
You could feel the springs on the bed even though the bed had a mattresses pad on it. We had one small garbage can in the bathroom, none anywhere else. At least the room was clean and smelled fresh. We were both allergic to something in the room, possibly the laundry detergent. We also had to request light bulbs because only one lamp worked in the sleeping area. There was no hair dryer in the bathroon. Even though it was June, the swimming pool was not in service--no water.
1 out of 5
by steve

Steer Clear of the Magnuson

Posted Apr 12, 2017 on Hotels
Do not stay here unless you are willing to put up with a really nasty place or need to be within walking distance of a bail bond service. Arrived at 7PM. Doors were locked. Nobody at front desk. No buzzer to get attention. Pounded on front sliding glass door for 5 minutes until a teenager came from the back in his stocking feet and un-tucked shirt to ask thru the door what I needed. Said he had to call his brother who is the manager and lives offsite and we would need to wait outside 5-10 minutes. I started raising heck and when the bro got there, he would not give us the room even though it was paid for it through Hotels.com because he said I was being belligerent. Hotel kept my money, Hotels.com refuses to do anything to get my money refunded. Suspect rooms are rented by the hour. Also, this shows up as a Best Western because the online pic shows a logo. It may have been in the past but not now.
2 out of 5
by A verified traveler

NICE SIZE ROOM BUT IN POOR CONDITION

Posted Oct 4, 2016
Pros: size of room- decent price
Cons: It needs to be totally redone in the interior.
Location: Good location
Room was nice size but that was its only plus. The whole hotel needs to be redone. Chair in room was disgusting. Mold and dirt in the bathrooms.
1 out of 5
by A verified traveler from Dallas, GA

Bugs

Posted Sep 11, 2016
We killed five roaches and had hair all in the bed sheets. Will never stay here again
2 out of 5
by Rosalind from Chicago

Won't be back!! And must send in a review!!!

Posted Jul 29, 2016 on Hotels
Refrigerator didn't work, hsd to get another one, killed a roach in it. Pool had dirty cover on it and was not available. The elevator didn't work for the 6 days.
1 out of 5
by Lauren

This traveler left a rating score only Posted Jul 18, 2016 on Hotels
1 out of 5
by A verified traveler

horrible

Posted May 26, 2016 on Hotels
horrible
1 out of 5
by Marvin from Conroe. Texas

Never again will I stay

Posted May 23, 2016 on Hotels
The first thing I was greeted with was two riches in the rest room the restroom door handle was broken off none of the outside door was secure easy entrance 24/7
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Apr 23, 2016 on Hotels
1 out of 5
by Tycora

Posted Dec 4, 2015 on Hotels
Hotel Manager is very nasty and rude I will never stay at this hotel again services for hotel is very cheap