Ratings based on 449 Verified Reviews

3.8 out of 5
75% of guests recommend
3.9 Room cleanliness
4.1 Service & staff
3.8 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler from LAYTON,UT

bad feeling while there

Posted Nov 5, 2017
Pros: NOTHING!!!!! BAD PLACE STAY AWAY!! NOT JOKING
Location: DONT KNOW WASNT THERE LON ENOUGH TO EXPLORE
i had really people over head after midnight and was transfering to new room and got into shouting match and thretened by a bad person staying there. i felt like i was in serious threat of getting hurt by person, left hotel by 1am with no refund
Comment from Hotel Management
Nov 8, 2017 by Jared, Front Desk Manager, Hotel Management
I do apologize about your recent stay. We will be investigating this situation, and resolve it accordingly. Thank you for your feedback.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel, great price

Posted Nov 1, 2017
Pros: Price, room, free breakfast and great wifi
Cons: Building seemed a little old, but they are renovating so that should be updated soon!
Location: We stayed there in order to enjoy an anime convention at the conference center. There are plenty of food places and plenty of shopping around!
I was pleasantly surprised with this hotel stay! We got an upgrade to a suite for a decent price, and the breakfast was warm and filling. The beds were pretty comfortable and the bathroom was large and roomy. I enjoyed my stay :)
Comment from Hotel Management
Nov 8, 2017 by Jared, Front Desk Manager, Hotel Management
Thank you for your feedback on your recent stay. We are pleased to know you found your stay comfortable and enjoyable. We hope you enjoyed the anime convention and will choose our hotel again for any future events planned.
4 out of 5
Recommended
for Everyone
by A verified traveler from Oregon

SLC

Posted Oct 19, 2017
Pros: The bed was very comfortable
Cons: Don't put guests where working is
Location: The mall, lots of eating places
It was a great place to stay. Only issue was that the desk clerk put us in a room in the same area they were renovating rooms; so by 9am every morning, the hammer banging and loud talking began.
Comment from Hotel Management
Oct 31, 2017 by Jared Smith, Front Desk Manager, Hotel Management
We are pleased to hear you enjoyed your recent stay with us, and hope we can serve you again in the future.
2 out of 5
by A verified traveler from salt lake

Hotel under remodel..

Posted Oct 9, 2017
Currently hotel is under remodeling, don't expect comfort, old stuff are used and dirty, no comfort at all..
Comment from Hotel Management
Oct 31, 2017 by Jared Smith, Front Desk Manager, Hotel Management
Dimich, Please allow me to apologize for not meeting your expectations. We are excited to bring the new changes to the hotel which will provide a comfortable environment for all our guests. We hope in the future we can meet your expectations
3 out of 5
by A verified traveler

Posted Oct 8, 2017
Pros: The staff was very cordial.
Cons: The breakfast!!
The refrigerator made clicking noises. Needs to be checked. The breakfast left a lot to be desired - dry, over-cooked eggs, tough sausage, cereals that were not very healthy and too much sugar.
Comment from Hotel Management
Oct 31, 2017 by Jared Smith, Front Desk Manager, Hotel Management
Thank you for your recent stay with us. I am happy to hear you enjoyed the staff. I have forwarded the information over to our breakfast team to be more aware of the food prepared, so it can be fresh and delicious for each guest.
4 out of 5
Recommended
for Everyone
by A verified traveler from Western Wyoming

Good Location

Posted Oct 2, 2017
Pros: Reasonable price.
Location: Great location, close to Layton Hills Mall, lots of good restaurants nearby. Not far from Lagoon.
Good location, close to the Mall and lots of nice restaurants. Easy to find, right off the freeway.
Comment from Hotel Management
Oct 31, 2017 by Jared Smith, Front Desk Manager, Hotel Management
Thank you for your feedback. We are happy to hear you enjoyed your recent stay and we look forward to serving you again in the future.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 2, 2017
Friendly staff. Better than average free breakfast. Clean.
Comment from Hotel Management
Oct 31, 2017 by Jared Smith, Front Desk Manager, Hotel Management
Thank you for your feedback. It's great to hear you enjoyed the staff and breakfast. We look forward to helping you again with any future stays
3 out of 5
by A verified traveler

Nice but nothing special

Posted Sep 23, 2017
Pros: Close to the freewasy.
Cons: They are improving when I was there
Nice hotel but nothing special. It is undergoing a restoration and boy does it need it. I had a ground floor room, and you could hear every step from the room above. When they walked around it sounded like someone was in my room walking on a floor made of rice crispies. Hard to sleep but only one night. I am sure these issues will be addressed in the restoration.
Comment from Hotel Management
Nov 8, 2017 by Jared, Front Desk Manager, Hotel Management
Thank you for your feedback on your recent stay. We are excited for the renovations and are quickly getting new carpet, furniture and bathrooms in each room. We hope you choose to stay with us again in the future
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 23, 2017
Seemed to be in serious need of the planned upgrades. Location was important to us.
Comment from Hotel Management
Nov 15, 2017 by Jared Smith, Front Desk Manager, Hotel Management
Thank you for your feedback. As renovations are underway we are excited to bring completely renovated rooms, bathrooms and new furniture. We hope to help you and your family again in the future.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 10, 2017
Aleesia and Rylee at the front desk are very usefull and nice. good breakfast
Comment from Hotel Management
Sep 21, 2017 by Jared, Front Desk Manager, Hotel Management
Thank you for your feedback about our front desk staff. We are pleased to hear you were able to be helped efficiently and effectively by these two, and that you enjoyed the breakfast. We look forward to serving you again with any future stays.