Ratings based on 178 Verified Reviews

4.1 out of 5
88% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Epsom, Surrey

Convenient hotel

Posted Aug 23, 2017
We chose the hotel for its convenience in reaching the airport and tram connections to the city centre. The hotel was pleasant and the staff welcoming and helpful. Would stay at the hotel again.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 16, 2017
Pros: Convenience of tram to get into Bordeaux
Very pleasing hotel with friendly staff ,comfortable rooms and convenient to get get the tram to sight see in Bordeaux
5 out of 5
Recommended
for Everyone
by A verified traveler from UK

5 minutes to tram to city centre

Posted Oct 28, 2016
Pros: free parking, modern, quiet but only 15 minutes on tram to city centre.
Cons: nothing not to like.................................................................................................
Location: 5 minute walk to nearest tram station which gets you into the city centre in 15 minutes.
3 out of 5
by A verified traveler

Posted Sep 22, 2016 on Hotels
Large room but the furnitures are basic
5 out of 5
by Danila

This traveler left a rating score only Posted Sep 1, 2016 on Hotels
4 out of 5
by Nomad from London

Clean, smart & relaxing (but ice cold pool)

Posted Aug 30, 2016 on Hotels
Smart clean & comfy hotel with plenty of secure parking. good for overnight stop. shame pool was ice cold even in 30c heat & pricy bar at 7Euro 50cl beer & soft drinks too much. ended up at McDonald's around the corner. But overall nicer hotel than many around & would stay overnight again.
5 out of 5
by Paulo

This traveler left a rating score only Posted Aug 28, 2016 on Hotels
1 out of 5
by Heather from Cambridge. UK.

Not 4 Star !!! Staff very friendly, tried to help

Posted Aug 17, 2016 on Hotels
Unfortunately the room faced the sun, and with 34C the airconditioning was totally inadequate. Even changed rooms, still NO good had to ask for a fan to make it anywhere near bearable. The second floor lift up and down buttons were reversed. Kettle tray cracked from heat of boiling water. Pillows very small and sub standard. Staff did not have management support to correct wrongs. Got the impression the management did not care.
4 out of 5
by Ray

This traveler left a rating score only Posted Aug 15, 2016 on Hotels
1 out of 5
by A verified traveler

What a dump!

Posted Apr 21, 2016
Pros: Nothing. There was free parking though, and the parking lot was empty with lots of available spaces.
Cons: Knock down the building and build new from scratch, and then staff it with professional staff.
Location: Located on the outskirts of Bordeaux, the Pizaa joint nearby was as bad is the hotel.
It seemed this establishment was on it last legs before closure. Holes in the old and very worn-out curtains, Walls with blood stains and marks that have not been cleaned for quite some time. This place was a filthy dive Having stayed at Mercure Hotels from Russia and across Europe, this one destroyed the image I previously had of Mercure Hotels being a reasonable stay. Thankfully we only stayed one night travelling through on our way to Spain. Couldn't wait to leave and get out of France back to civilization! The worst hotel I have ever stayed in, and I stay in roughly 50 hotels a year.