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Reviews of ibis Le Mans Centre Gare Nord

3 out of 5
ibis Le Mans Centre Gare Nord
39 Boulevard Robert Jarry, Le Mans

Reviews

8.8

Excellent

Rating 10 - Excellent. 101 out of 188 reviews" "
Rating 8 - Good. 66 out of 188 reviews" "
Rating 6 - Okay. 13 out of 188 reviews" "
Rating 4 - Poor. 4 out of 188 reviews" "
Rating 2 - Terrible. 4 out of 188 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Charles

Stayed 1 night in Apr 2023
Response from Sandrine, Adjointe de Direction on Apr 18, 2023
Bonjour CharlesMerci beaucoup pour votre note qui récompense notre travail quotidien.A très bientôt dans notre établissement afin de confirmer cette très belle impression.Très bonne journée à vous

8/10 Good

SARAH

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good location 15 mins walk to centre but parking on site is limited
Stayed 1 night in Oct 2022
Response from General Manager on Oct 11, 2022
Dear Sarah, Thank you for having taken the time to leave us a comment following your stay at Ibis Le Mans Centre Gare Nord. We are happy that you found it was worth 4 out of 5 and we hope we'l have the pleasure of welcoming you again in the futur to try and get that 5th star missing ! Best regards,

10/10 Excellent

Jeffrey

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Nice room. Front desk staff when we checked in were very friendly and helpful.
Stayed 3 nights in Aug 2022
Response from Front Desk on Sep 3, 2022
Dear Jeffrey, We thank you for having taken the time to leave us a comment and such a kind review ! We are very pleased to hear that you've found us friendly and helpful, I'm sure it helped that you were such a friendly client yourself :) We thank you for this 5 on 5 perfect score and hope we will have the pleasure of welcoming you again at Ibis Le Mans Centre Gare Nord. Kind regards,

8/10 Good

Rebecca

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Great location, secure parking onsite is great. Wasn’t able to access our rooms at 12pm but check in was really easy. Rooms were really comfortable. Only issue was the breakfast service was extremely poor
Stayed 1 night in Aug 2022
Response from Front Desk on Aug 29, 2022
Dear guest, Thank you for having taken the time to leave us a comment. We are very happy that you enjoyed your stay among us and found it satisfying. Breakfast in our hotel is a buffet on which our clients are free to serve themselves, we appologize if you found it troublesome. Best regards,

8/10 Good

Miranda

Stayed 1 night in Jun 2022
Response from La direction on Jul 5, 2022
Bonjour Miranda, Un grand merci pour ce 80/100 !

10/10 Excellent

Gordon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant
Fantastic stay - clean, modern and well situated beside station. Car park immediately opposite is short stay, so we used one 2 mins walk away, beside bus station. Very easy to access. Good breakfast and friendly welcoming staff.
Stayed 1 night in Jun 2022
Response from General Manager on Jun 30, 2022
Dear Gordon, Thank you so much for thinking that your stay at our hotel be best resumed as "brilliant" !! It made our day ! We are pleased that you've found your way around easily and that you enjoyed our breakfast. The whole staff joins me to express our gratitude and thanks.

10/10 Excellent

Maria, Pico Rivera

Stayed 2 nights in May 2022

8/10 Good

Steven

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The man who checked us in was really nice and super friendly. A credit to Ibis. The hotel was OK but breakfast could have been a lot better.
Stayed 1 night in May 2022
Response from General manager on Jun 22, 2022
Dear Steven, We thank you for having taken the time to leave us a comment following your stay at Ibis Le Mans Centre Gare Nord. We will pass on your satisfaction regarding the welcoming you've received from our collegue working the night shift and we thank you in his stead. Best regards,

10/10 Excellent

Francisco

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10 minutes from the historic center. The room was a good size. Clean an functional, all the basics covered.
Stayed 1 night in Dec 2021
Response from Sandrine, Assistant general manager. on Jan 5, 2022
Hello, Thank you for your nice comment. We are glad you enjoyed your stay at our hotel. Hope to see you soon.

10/10 Excellent

Virginia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021
Response from Patrice SEPRE, Directeur on Jan 8, 2022
Nous vous remercions pour votre avis. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Madame/ Monsieur, en l’expression de nos sentiments les meilleurs

10/10 Excellent

Lyall

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Great hotel, perfectly situated close to the train station, the centre of town and the 24h circuit. Room was spotless and staff were brilliant
Stayed 6 nights in Aug 2021

8/10 Good

David

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good nights Sleep
It was a comfortable nights sleep in a nice area.
Stayed 1 night in Jul 2020

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and welcoming hotel allows dogs too.
The hotel is really well located next to the train station. We stayed here enroute on a driving holiday in the south of France. The hotel staff were really friendly and helpful, we stayed with our two Labradors. The continental breakfast was nice, yogurts, fresh bread, cheese and coffee.
Stayed 1 night in Jul 2020

8/10 Good

Darius

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

8/10 Good

Darius

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

10/10 Excellent

Jay

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great job !
Fantastic service during these strange times. Thank you
Stayed 1 night in Jun 2020

10/10 Excellent

Lynne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Calm, quirky, clean hotel- would return!
A fabulous, quirky hotel with friendly staff. Calm, quiet, air conditioned, rooms a great size and fab shower! Opposite the station which wasn’t a problem at all, noise- wise. Ten minute walk up into town through slightly dodgy streets but this at midnight! During the day absolutely fine!
Stayed 2 nights in Aug 2019
Response from Pierre, Directeur on Feb 22, 2020
Many thanks Lynne

10/10 Excellent

Andrew

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019
Response from Pierre, Manager on Aug 27, 2019
Thanks Andrew !

10/10 Excellent

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service
The hotel was lovely and clean. Breakfast was delicious and the staff were amazing. We unfortunately lost my daughters teddy bear on our first stay but returned following a road trip in which the staff kept the teddy bear safe until our next stay.
Stayed 1 night in Aug 2019
Response from Pierre Leclercq, Manager on Aug 15, 2019
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

8/10 Good

Julie-Ann

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really enjoyed the hotel, comfortable beds, we liked the breakfast (not an amazing range but for the price we paid I thought it was excellent. Only thing was that I wouldn’t want to walk late at night in the area as felt a bit intimidating. Also the shower glass wall isn’t long enough and we soaked the floor. Not a problem in a new hotel but after lots of wear and tear might lead to lots of issues!!! Very enjoyable overall though! we loved Le Mans, the sights were fab.
Stayed 1 night in Jul 2019
Response from Pierre Leclercq, Manager on Aug 15, 2019
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019
Response from Pierre, Manager on May 19, 2019
Merci Christopher

6/10 Okay

Verified traveler

Liked: Staff & service
Generally ok parking is cramped and no coffee etc on the room
Stayed 1 night in Apr 2019
Response from Pierre, Directeur on May 16, 2019
Merci !

2/10 Terrible

Verified traveler

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
I got double charged for my rooms at this hotel, I had pre paid on Expedia, a few days after staying I discovered that the hotel had charged me for the rooms a second time. Now I have to clear this up. Be sure if you pre paid for you room that they get it right when you check in.
Stayed 1 night in Nov 2018

8/10 Good

Colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Le Mans experience
Hotel is very convenient for train and general transportation. Staff were friendly and layout and amenities were good. Breakfast was a bit basic. Liked the touch of having the Fiat 500 in the bar/reception area
Stayed 1 night in Oct 2018

10/10 Excellent

Polly

Great stay
Friendly staff, clean rooms and great location for the station!
Stayed 1 night in Aug 2018
Response from Adrien/ Receptionist on Aug 30, 2018
Good afternoon, Thank you very much for your feedback, we are delighted that you had a great stay. We are looking forward to greeting you again in our hotel. Best regards,

10/10 Excellent

nigel, st albans herts

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to the station
This is an oases hotel in not so nice aria , ther is limited parking on site so book a space .it is close to transport links train ,bus , and tram and the old city is only five stops on the tram . The staff are very friendly and helpful and rooms extremely clean and well presented the brekfast was very nice .A very good hotel in unfotuatly a not so nice aria .
Stayed 1 night in Aug 2018
Response from Adrien/ Receptionist on Aug 30, 2018
Good afternoon, Thank you very much for your comments, I'm glad you enjoyed the hotel and the staff. However we are sorry you didn't enjoy the area. Best regards,

8/10 Good

June

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2018
Response from Stéphanie / Réceptionniste on Aug 1, 2018
Nous vous remercions pour votre séjour dans notre établissement, n'hésitez pas à nous faire part de votre retour.

10/10 Excellent

xSandra, poole uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
On the way back to the uk
We decided to stay overnight on the way home to the 🇬🇧 We found the hotel perfect in the centre right next to the railway station. Perfect to catch the tram for the old town,which is well worth going. While we was there it was the light show which was amazing.
Stayed 1 night in Jul 2018
Response from Stéphanie / Receptionist on Jul 14, 2018
Mrs, It is with pleasure that we find that you have a pleasant stay in our establishment We will welcome you with pleasure during your next stay. Best Regards

10/10 Excellent

Joseph luciano

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nicely Decorated New Hotel.
New hotel in immaculate condition opposite the train station. About a 15min walk to the centre but other than that very well decorated & modern clean rooms.
Response from The reception on May 6, 2018
We thank you for your return, we would be happy to welcome you during your another travel. Cordially

10/10 Excellent

Jackie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well situated and excellent service
Thoroughly enjoyed our stay
Response from La réception on Apr 18, 2018
Dear Sir, Dear Madam, We thank you for your feedback. We hope to welcome you again for your next stay in Le Mans. Best regards. Elodie / Receptionist

8/10 Good

Olivier

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from La Reception on Feb 20, 2024
Bonjour Olivier, Un grand merci pour ce retour positif.

8/10 Good

Juan

Liked: Staff & service
Stayed 2 nights in Oct 2023

6/10 Okay

benjamin

Disliked: Cleanliness
Stayed 1 night in Oct 2023
Response from La réception on Oct 24, 2023
Bonjour Benjamin, Nous vous remercions d'avoir pris le temps de noter votre séjour chez nous.

4/10 Poor

Ahmed

Business traveler
Liked: Cleanliness
Disliked: Staff & service
Déçu
Ayant l’habitude a cette chaîne. J’ai été déçu de l’accueil dans cette hôtel. J’ai réservé pour 4 nuit, j’en suis parti au bout de 2 jours pour ibis style juste en face. La raison : chambre froide et bruyante. Malgré ma réclamation rien n’a été fait a part me dire que d’habitude ils n’ont pas de souci avec cette chambre. De plus lors de mon départ après avoir contacter hôtel.com afin d’annuler mes 2 dernière nuit, je descend a l’accueil pour confirmer mon départ, la personne qui m’a accueilli avec un aire pas très aimable me lance « il ne vous reste plus qu’à régler la facture ». Ce que j’ai fait aussitôt par ailleurs. Chose que j’aurais pu faire a mon départ le lendemain et sachant qu’une emprunte cb a été faite.
Stayed 4 nights in Sep 2023
Response from La réception on Sep 25, 2023
Bonjour, Nous vous remercions d'avoir pris le temps de nous laisser un commentaire. Malheureusement, l'hôtel etant complet ce soir là, il était tout à fait impossible de vous déloger. Un couette supplémentaire vous a été proposé, la climatisation a été coupée. Voyant que malgré tout, vous n'étiez pas satisfait de la situation, mes collègues vous ont proposé de réduire votre séjour, dont une partie restait en effet à régler. Nous sommes désolé que la tournure de phrase vous ai déplu, le contenu restant toutefois le même. Cordialement,

8/10 Good

Gilles

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Sarah - Receptionniste on Aug 29, 2023
Bonjour, Merci pour cette jolie note.Au plaisir de vous accueillir pour votre prochain séjour.Cordialement,

10/10 Excellent

Stéphane

Stayed 1 night in Aug 2023
Response from Sarah - Receptionniste on Aug 29, 2023
Bonjour, Merci pour cette note élogieuse à notre égards.Nous mettons tout en œuvre afin de satisfaire vos besoin.Cordialement,

8/10 Good

Iglis

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Struttura bella e confortevole
Stayed 1 night in Aug 2023
Response from La reception on Aug 22, 2023
Buonasera, vi ringraziamo di cuore per questo bel commento e vi auguriamo una bella fine estate.

6/10 Okay

jerome

Traveled with family
Liked: Room comfort
Disliked: Staff & service
Stayed 2 nights in Aug 2023
Response from La direction on Aug 22, 2023
Bonjour, Nous vous remercions d'avoir pris le temps de noter notre hôtel. Cordialement,

10/10 Excellent

María Esther

Stayed 1 night in Jul 2023
Response from Sandrine, Adjointe de direction on Aug 3, 2023
BonjourMerci beaucoup pour cette note parfaite.C'est avec plaisir que nous la partagerons avec l'ensemble de l'équipe.A très bientôt dans notre hôtel Sincères Salutations

10/10 Excellent

Elisabeth

Stayed 1 night in Jul 2023
Response from La réception on Jul 14, 2023
Bonjour, Un grand merci pour cette note optimale ! Cordialement,

8/10 Good

christian

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ibis classique et conforme à l'attente.
Venu pour les 24 heures du Mans motos. Hôtel bien situé. Propre. Accueil sympa. Ibis où j'ai déjà séjourné plusieurs fois. J'aimerais un WIFI gratuit comme c'est souvent le cas ailleurs. Canal +serait aussi un + .
Stayed 3 nights in Apr 2023
Response from Sandrine, Adjointe de Direction on Apr 18, 2023
Bonjour ChristianNous vous remercions pour cette très belle note et votre fidélité pour notre enseigne. C'est toujours un grand plaisir de vous accueillir dans notre établissement.Concernant notre wifi, nous proposons effectivement un service payant garantissant une connexion privé pour les professionnels, mais surtout, nous possédons bien évidemment un wifi grand public, qui est totalement gratuit et illimité: il suffit juste de nous demander les codes de connexions.De plus, les chaînes principales de Canal (sport, séries, cinéma...) sont disponibles sur nos téléviseurs (canaux juste après ceux de la TNT classique).Dans l'attente de vous accueillir très bientôt parmi nous,Très belle journée.

4/10 Poor

arnaud

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
A éviter si l’on aime le calme
Très bel hôtel confortable…mais ça s’arrête là ! Il est situé près d’une gare sncf et le tramway passe devant l’hôtel et c’est très bruyant. Il faut payer un parking : 15 euros par jour. Au restaurant ce ne sont que des plats en barquettes qui sont réchauffés. J’ai commander une pizza, le barman l’a prise au congélateur…et malgré tout j’ai était servi après plus de 30 mn. Une vraie déception, j’ai du coup annulé un séjour prévu une semaine plus tard
Stayed 1 night in Mar 2023
Response from La direction on Mar 16, 2023
Bonjour, Nous prenons note de votre déconvenue et sommes désolés que vous ayez vécu une expérience en deça de vos attentes. Cordialement,

10/10 Excellent

marc

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
chambre spacieuse et chic
Response from La direction on Jan 16, 2023
Cher Marc, Un grand merci pour ce splendide 5/5 ! Nous sommes ravis que vous ayez apprécié le chic de nos chambres.Cordialement,

10/10 Excellent

PAULO E G

Stayed 1 night in Dec 2022
Response from General Manager on Jan 7, 2023
Dear guest, Thank you for giving us a perfect score !Best regards,

10/10 Excellent

Jacques

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très satisfait
Très bon séjour hôtel magnifique et personnel très professionnel merci encore petit déjeuner au top très varié
Stayed 1 night in Nov 2022
Response from La direction on Nov 16, 2022
Bonsoir Jacques, Un grand merci pour votre commentaire suite à votre séjour à Ibis le Mans Centre Gare Nord. Nous sommes très heureux que vous ayez trouvé notre hôtel magnifique et ayez apprécié l'accueil de notre personnel. C'est une joie pour nous de constater un retour positif de nos client après la mise en place d'un buffet vrac écoresponsable et nous vous en remercions vivement. Cordialement,

8/10 Good

Jean-françois

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022
Response from La direction on Nov 4, 2022
Bonjour Jean-FrançoisMerci pour ce 8/10 que vous nous avez laissé suite à votre séjour parmi nous. Cordialement,

8/10 Good

Guylaine

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022
Response from La direction on Sep 30, 2022
Bonjour Guylaine, Nous vous remercions d'avoir pris le temps de noter votre séjour à Ibis Le Mans Centre Gare Nord. Nous espérons avoir le plaisir de vous accueillir de nouveau prochainement,

10/10 Excellent

JULIEN

Stayed 1 night in Sep 2022
Response from Ibis Le Mans Centre Gare Nord on Sep 30, 2022
Bonjour Julien, Notre équipe se joint à moi pour vous remercier d'avoir évaluer votre séjour à 10/10 ! A très bientôt chez Ibis,

10/10 Excellent

Mathieu

Stayed 1 night in Sep 2022
Response from La direction on Sep 30, 2022
Bonjour Mathieu, Un grand merci pour ce 10/10 ! Cordialement

10/10 Excellent

Serge

Stayed 2 nights in Sep 2022
Response from Sandrine, Adjointe de Direction on Sep 24, 2022
Bonjour Serge,Merci beaucoup pour cette note parfaite.Nous sommes heureux de constater que votre séjour parmi nous ait été des plus agréables et espérons vous accueillir très bientôt de nouveau dans notre établissement.En vous souhaitant une très bonne journée,Sincères salutations.