Reception

Reviews of Appart'City Confort Le Mans Centre

3 out of 5
Appart'City Confort Le Mans Centre
34 Boulevard Robert Jarry, Le Mans, Sarthe

Reviews

7.8

Good

Rating 10 - Excellent. 156 out of 494 reviews" "
Rating 8 - Good. 197 out of 494 reviews" "
Rating 6 - Okay. 84 out of 494 reviews" "
Rating 4 - Poor. 37 out of 494 reviews" "
Rating 2 - Terrible. 20 out of 494 reviews" "

8.2/10

Cleanliness

8.0/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Lauren

Stayed 1 night in Aug 2023
Response from Antoine on Oct 11, 2023
Bonjour,Nous vous remercions pour votre super note.Nous féliciterons nos équipes pour qu'elle continuent de proposer une expérience agréable à tous nos clients.Cordialement, votre City'team.

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, room comfort
Nice hotel for long staying
Good~~ for convenient location, nice staffs, private parking with a fee Room is comfortable and the kitchenette equipped with all we need.
Stayed 8 nights in Mar 2023
Response from Antoine MANSON, Chef de réception on Mar 21, 2023
Hi,Thank you for taking the time to post a review.We are happy you enjoyed your stay with us. We will congratulate our staff so that they keep up the good work.Looking forward to welcoming you on your next stay.Best regards, your City'Team.

10/10 Excellent

Sasha

Liked: Cleanliness, amenities, property conditions & facilities
Great staff and rooms are great
Response from Antoine MANSON, Chef de réception on Nov 29, 2022
Hello,Thank you for leaving such a kind comment. We are very glad you enjoyed your stay with us. We will forward your review to the team so they keep up the good work.We are looking forward to welcoming you again.Best regards, your City'Team.

10/10 Excellent

Ali

Traveled with family
Liked: Amenities, property conditions & facilities
Nice and near to train station
Stayed 3 nights in Jun 2022
Response from Mia on Jul 6, 2022
Hello, Thank you for taking the time to review your stay. We are more than happy to read that you enjoyed your time in our hotel and our location was convenient for you. It would be a pleasure to welcome you for an equally positive stay. Kind regards.

8/10 Good

Verified traveler

Stayed 4 nights in Dec 2019

8/10 Good

Alina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was extremely pleased with the cleanliness and size of the room, the very comfortable bed and the additional facilities such as the fridge, kettle and microwave. The ensuite bathroom was a good size with a wonderful shower unit. The property was well placed for a short walk to the city centre.
Stayed 1 night in Jun 2019

8/10 Good

Nadège, England

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, spacious, friendly staff, just outside railway station so very convenient when you don’t have a car but might be a bit noisy as next to tram rail track. Highly recommended.
Stayed 1 night in Jul 2019

10/10 Excellent

Del

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice friendly place
some of the friendliest and most accommodating staff we have ever met. nothing and i really mean nothing was to much trouble for them. The lady who serves the breakfast treats you like family. we will stay here again.
Stayed 1 night in Jun 2019

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and convenient
Just a nice, convenient, comfortable hotel. Close to the station and to the town centre, and reasonably priced. It also is well equipped. There are no complaints.
Stayed 3 nights in May 2019

10/10 Excellent

Verified traveler

Stayed 1 night in Mar 2019

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities
Cheerful and OK
OK, big strange soapy stain from a leak on the floor in the room which never went away, in general the hotel corridors etc were a bit grubby and stained but not terrible. Good and friendly service from staff though.
Stayed 7 nights in Feb 2019

4/10 Poor

Bryonie

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Aug 2018

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Hotel ok, location pretty awful
Ideally located if you need a bed for the night and you are travelling by train, but we were driving from the south of France to the North and it's a pain to park (10e a night extra) and a bit of a walk from the hotel with our bags. Local area is not nice at all - mostly kebab and fast food chicken joints, couldn't find anywhere decent to eat. Noise doesn't bother us but it is quite noisy as it overlooks the rail tracks. But the interior is great, clean, spacious, all you need for just a 1 night stay, just the location is not great if you are passing through in a car, better to find somewhere on the outskirts probably.
Stayed 1 night in Aug 2018

4/10 Poor

Sarah, Devon, UK

Disliked: Cleanliness
No Aircon in Rooms
Difficult to park car, if you have 4x4 so be warned. Moved from first room because of smell of smoke. Next room was double bed with single sofa bed. Couple of lights didn’t work. Dirty net curtains, dirty windows. Tram station next to hotel, train other side - very noisy. We chose hotel because they accepted dogs. NO AIRCON in rooms - temp 31.6! Eventually gave us a fan but still hot. Breakfast ok, but staff weren’t bothered about topping up scrambled egg, bacon and one other item that we never got to see - enough for three people max. If you like pastries, bread etc plenty of that. Yoghurt was good. We stripped the linen when we left, pillows & duvet needed a clean.
Stayed 2 nights in Jul 2018

10/10 Excellent

sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for a bed for the night Thank you
Stayed 3 nights in May 2018

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
By the train station
This a lovely, clean apartment block. The room was spacious and spotlessly clean. The facilities were excellent and the shower powerful. I would definitely stay here again. For travellers, it is right next door to the train station and if you are driving the paid parking is extra secure.

6/10 Okay

Denise

Liked: Cleanliness, staff & service, property conditions & facilities
Wouldn't stay there again.
The parking, which for me is very important, was not as advertised.
Stayed 1 night in Mar 2018

6/10 Okay

sebastien

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Ok if you need to take the train
Hotel stuck betweem the train station and the tram rails. Not to noisy and the room was of good size but with nothing special. Theres no point staying there unless you need to take an early train. You certainely dont want to walk around there with all the strange people around the rail road station.
Stayed 1 night in Dec 2017
Response from Nolwenn Meyer on Jan 4, 2018
Bonjour, Nous vous remercions de nous faire partager votre expérience au sein de notre résidence. La situation de notre Appart'city, est idéale pour certain de nos clients. Cordialement, Nolwenn Meyer Directrice Adjointe

2/10 Terrible

Ray, Toronto canda

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
nice because it is very close to train station
Bed, blanket, sheets were very dirty, chicken facilities were limited, they hadn’t lights before guess goes inside of roomtherefore two blob were burned, they requested for a change and replacement of clean towel and sheets. it was good at least one person can speak English.
Stayed 9 nights in Nov 2017

10/10 Excellent

ann, england

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
convenient to station - basic but adequate
either for a lone traveller or family all you needed was in the room/ Breakfast was good but you had to get there early or all was left was scrambled eggs. Staff were more than helpful but I do think ALL reception staff should have English. Have already recommended it to friends.
Stayed 4 nights in Oct 2017
Response from Nolwenn Meyer Direcrice Adjointe on Nov 6, 2017
Hello We are glad you had a nice stay in our apartment hotel. Thank you for sharing your experience. See you again soon in our résidences.

6/10 Okay

Z J Campbell

Liked: Staff & service, property conditions & facilities
Avoid Monday/Tuesday no much open. Not a great deal for young kids!!
Stayed 1 night in Aug 2017
Bonjour Merci de nous faire partagé votre expérience. Notre établissement est ouvert 7/7 et 24h/24h. En espérant vous revoir bientôt dans notre résidence. Nolwenn Meyer Directrice adjointe

10/10 Excellent

Debbie , Liverpool UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean modern hotel in the heart of the city.
Great hotel, clean, midern comfortable with all the self catering amenities. In great proximity to the shops and public transport. Staff very pleasant and helpful...even spoke English! But best of all it was the cheapest around! Will go again sometime.
Stayed 1 night in Aug 2017
Response from patrice sepré on Oct 18, 2017
Bonjour Nous sommes ravie que vous ayez passer un bon séjour dans notre établissement. Merci de nous avoir partagé votre expérience. Au plaisir de vous revoir prochainement. Nolwenn Meyer Directrice adjointe

8/10 Good

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good
good

10/10 Excellent

Settasak

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
confortable and very convenient
Very convenience, everything is better than expectation

4/10 Poor

alison, Surrey

Disliked: Property conditions & facilities, room comfort
tiring
This hotel was tricky to locate. There was not adequate parking therefore had to use an underground parking facility which housed the local homeless. I had all my holiday back age in the car. The hotel was clean enough but had no air conditioning. It felt like the heating was on....The noise of the station next to the hotel was horrific!! The only plus is the room had a fridge and kettle with cooking facilities if you wanted

6/10 Okay

AS, New Zealand

Liked: Cleanliness, staff & service
Basic accommodation near the train station
We were in Le Mans for 1 night and needed accommodation next to the train station. The facilities and room are basic but pleasant enough for the money. The sofa bed was pretty comfortable. The room was a decent size. The apartments are located literally next to the train tracks/platforms. We could hear all the happenings of the train station but the double glazed windows block out most of the noise which was good. The main city centre is a 10min walk away.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for a one night stop over
Stayed for one night and was sufficient. Reception staff were very helpful. Studio was a decent size and clean.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
July 2015
Good central location. Access the hotel parking via the underground railway station parking - but must reserve in advance, very limited spaces. Clean and comfortable, reception staff very friendly and helpful. The trams didn't disturb us and their proximity was very useful.

6/10 Okay

Robert, Buckinghamshire

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
No Aircon!
oh dear! What a nice hotel, new, fresh, clean and despite being near the station a reasonable area. However no air conditioning in a new hotel in 2015! Do not even think of staying here in summer. That is a shame as it is a nice hotel but we had a dreadful night's sleep!

8/10 Good

Henrik

Liked: Cleanliness, property conditions & facilities, room comfort

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
Excellent facilities but smelled of smoke and one of the windows wouldn't close .... So very noisy from railway station.

6/10 Okay

Verified traveler

Liked: Cleanliness
Local Taxes!
Not all taxes are included in the price quoted by Expedia. There is a local tax of 10% which you have to pay extra. Nice clean apartments but a bit sparsely furnished.

8/10 Good

Alex.Z, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good at this price
It's a hotel beside the train station. They just renovated so everything is new and clean. No logo or hotel name on the building I put the hotel adress into my GPS when I arrived I cant't realize the hotel have to ask the station stuff. Also hard to find a parking on street but they have a train station pay parking underground it cost 8 Euro for overnight.

2/10 Terrible

Sebastien, Bratislava

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Terrible night
First it was nearly impossible to find this hotel as there are no signalisation neither in the street nor directly on the building. No parking accessible if your car has more than 1,8m (no multi van or roof box). The bedroom was directly above the railway station in summer without air conditioning. No way to sleep for all my family. It is a shame when you just want to stop and relax for one night. In description of the room was precised that wifi was available but actually not in the bedroom and the only access for internet in the bedroom is by wire if you pay, hard to connect a smartphone!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice hotel close to Le Mans race track
Pleasant stay easy access to race track by tram right outside the apartment's.

6/10 Okay

Lillian, Australia

Good location
Close to the railway station, but difficult to find due to the maps being wrong. Otherwise ok. Only problem was that you could not book in earlier than the specified check in time unless you wanted to pay extra. Be aware of this. They also charged us to store our bags for two hours while we waited for our check in time

8/10 Good

Fujisan, UK

Liked: Cleanliness, property conditions & facilities, room comfort
Good location but lots to be desired
The location is great, only 100m from the station. But at the same time, this is a major disadvantage. The hotel is sandwiched by the main rail line and the tram line, making it quite noisy. Installation of better sound proof could make lots of difference.

4/10 Poor

Bill wiatrak, Houston texas

Liked: Cleanliness
Disliked: Staff & service
Worst stay of my trip.
I don't normally give negative reviews but I have 2 issues with this place. First, it's a little out of town and inconvenient. By the time you pay to get there and do the 15 minute walk, you've lost 45 minutes each way of sightseeing for an apartment that is mediocre and smells like curry. My biggest issue is the Indian guy who is running the place. I got there at 10:30 and after ringing the doorbell, was spoken to like i was an intruder. I was reprimanded for not being there by 9 and it was a major inconvenience to find the fax to prove I had booked. The next morning I rang him to see if he could print out my boarding pass and was told that he was busy and I'd have to wait a few hours. This place obviously is more about doing wherever they do and not accommodating their guests. I would never stay there again.

10/10 Excellent

Dawn S, Atlanta, Georgia USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Hotel near the train station
I normally stay at the hotel on the South End of the train station, but it was fully booked. As a result, I needed to search for a hotel close by. I must say that this hotel was a nice surprise and I will stay here from now on. The rooms were actually efficiency apartment-hotel rooms. It was very clean, large rooms, very comfortable beds (stayed in a double room). The price was half for twice the room.

8/10 Good

Jon Knight, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to station and trams

8/10 Good

Scott, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel, close to the train station n trams. Very clean new apartments. Only a short walk to the centre of Le Mans.

8/10 Good

Gene Mattocks

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel caters mostly to businessmen/women during the week. Very quiet during weekend when I was there. Lots of noise from adjoining trolley car line until it stops running at about 11pm (on weekends, anyway). Immediately adjacent to train station, but no noise from there. A few restaurants nearby. Very barebones room, but that was okay with me. Microwave, stove top, refrigerator and dishes for longer stays.

10/10 Excellent

Laurie

Business traveler
Liked: Cleanliness, room comfort
Très bien en ce qui me concerne
Personnel au top avec un ++ pour Laura. Situé à côte de la gare donc accès à divers magasins. Parking en sous-sol. Très propre. De petites attentions lors de notre arrivée. Je recommande Le point negatif selon moi cest le bruit du tramway qui passe sous les fenêtres mais chacun réagit différemment au bruit !
Stayed 2 nights in Jan 2024
Response from Laura on Jan 15, 2024
Bonjour Madame,C'est un réel plaisir de lire votre satisfaction à l'égard de l'ensemble de nos prestations. Nous vous remercions de mentionner la gentillesse ainsi l'attention que notre personnel vous a porté lors de votre récente venue. Votre retour positif est une récompense au travail accompli par l'ensemble de l'équipe qui s'efforce de toujours apporter un service de qualité. Nous sommes conscients que notre emplacement à proximité des transports en commun peut générer des nuisances, et vous nous en voyez navrés. Lors de votre prochain séjour, n'hésitez pas à nous appeler afin de vous attribuer un appartement plus en hauteur pour limiter les nuisances sonores. Aussi, nous tenions à vous remercier tout particulièrement pour cette attention, et nous espérons vous accueillir de nouveau dans l'un de nos établissements. Chaleureusement, Votre City'Team.

10/10 Excellent

Jean-Luc

Business traveler
Liked: Cleanliness, room comfort
Stayed 1 night in Jan 2024
Response from Laura on Jan 15, 2024
Bonjour Monsieur,C'est un réel plaisir de lire votre satisfaction à l'égard de nos prestations. Tout notre personnel vous remercie de votre commentaire qui est une récompense au travail accompli par l'équipe.Nous espérons vous accueillir de nouveau dans l'un de nos établissements, Chaleureusement, Votre City'Team.

10/10 Excellent

Dimitri

Liked: Cleanliness, room comfort
Stayed 1 night in Jan 2024
Response from Laura on Jan 15, 2024
Bonjour Monsieur, C'est un réel plaisir de lire votre satisfaction à l'égard de l'ensemble de nos prestations. Votre retour positif est une récompense au travail accompli par l'ensemble de l'équipe qui s'efforce de toujours apporter un service de qualité. Nous espérons vous accueillir de nouveau dans l'un de nos établissements, Chaleureusement,Votre City'Team.

10/10 Excellent

Olivier

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Antoine on Jan 10, 2024
Bonjour,Nous vous remercions pour cette super note, nous sommes ravis que tous les aspects de votre séjour aient été source de satisfaction pour vous. Nous féliciterons nos équipes en s'appuyant sur vos retours très positifs afin qu'elles continuent de proposer une prestation d'excellente qualité et un accueil toujours très chaleureux.Au plaisir de vous accueillir lors d'un prochain séjour.Cordialement, votre City'Team.

8/10 Good

Christophe

Business traveler
Liked: Cleanliness, room comfort
Stayed 4 nights in Dec 2023
Response from Antoine on Jan 10, 2024
Bonjour,Nous vous remercions d'avoir pris le temps de noter votre expérience. Nous sommes ravis que nos services aient été à la hauteur de vos espérances. Nous avons félicité nos équipes en s'appuyant sur vos retours positifs afin qu'elles maintiennent une excellente qualité de service et d'accueil.Au plaisir de vous accueillir lors d'un prochain séjour.Cordialement, votre City'Team.