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Reviews of Kyriad Le Mans Est

3 out of 5
Kyriad Le Mans Est
345 avenue Bollée, ZAC Gazonfier, Le Mans, Sarthe

Reviews

8.8

Excellent

Rating 10 - Excellent. 257 out of 502 reviews" "
Rating 8 - Good. 194 out of 502 reviews" "
Rating 6 - Okay. 41 out of 502 reviews" "
Rating 4 - Poor. 4 out of 502 reviews" "
Rating 2 - Terrible. 6 out of 502 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Stayed 1 night in Sep 2023
Response from Le service clientèle réception. on Oct 5, 2023
Merci :-)

10/10 Excellent

Patricia

Stayed 1 night in Sep 2023
Response from Le service clientèle réception. on Oct 5, 2023
Merci :-)

8/10 Good

Emma

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2023

8/10 Good

Mark

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not too bad ….
Nice hotel a 30 minute walk from the city centre. No food options for most of the month of August (holidays I’m guessing) which is unusual for a hotel but otherwise not bad at all. Staff were all helpful and accommodating.
Stayed 3 nights in Aug 2023

10/10 Excellent

Steve

Stayed 1 night in Jun 2023
Response from Le service clientèle réception. on Jun 22, 2023
Merci :-)

6/10 Okay

moray

Liked: Cleanliness, property conditions & facilities, room comfort
No Food Today.
Kyriad Est is a lovely hotel , unfortunately we arrived later than planned due to weather conditions at 8pm. I booked because of it's location for our onward journey the next day and its restaurant/ bar, so we coukd check in, settle, then go and eat...the restaurant was closed with no alternatives, the nearest place to eat being a Grand Chinese Buffet, not for me, thanks. We then had to drive again to find a suitable restaurant and return much later than wanted. If the restaurant is closed at weekends then perhaps this should be advertised. I also wasn't happy to hear that the car park has no CCTV and can be entered by anyone at anytime. Not fenced in or gated. A previous stay in a French Hotel my van was broken into right outside reception due to no security. It seems the hotel is more ideal for weekday business stays without a van.
Stayed 1 night in Mar 2023
Response from The customer service reception. on Apr 15, 2023
Good morning,Thank you for taking the time to write to us.We regret to read that you were unable to dine in our restaurant, which is only open from Monday to Thursday evening.For information, we have 2 car parks: one is open and the other is covered and closed.Hoping to see you again in our hotel.Sincerely,

10/10 Excellent

Graham

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location and friendly, welcoming staff.
Response from The customer service reception. on Jan 22, 2023
Hello,Thank you, your compliments will be shared with the entire hotel team.Hoping to see you again in our hotel.Sincerely,

10/10 Excellent

Jennifer

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for one night stop over. Restaurant food was very good value and quality. Polite staff. Easy access from motorway. Pleasant walk to the beautiful cathedral in Le Mans.
Stayed 1 night in Oct 2022
Response from The customer service reception. on Nov 3, 2022
Hello,Thank you, your compliments have been shared with the entire hotel team.Hoping to see you again in our hotel.Sincerely,

10/10 Excellent

Selina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay over
Wonderful stay over on our way home from the South of France. Staff helpful and friendly, hotel very comfortable and clean and breakfast was great with a lot of choice. The icing on the cake was the electric charging point for our car!
Stayed 1 night in Sep 2022
Response from The customer service reception. on Oct 16, 2022
Hello,Thank you, your compliments have been shared with the entire hotel team.Looking forward to seeing you again.Sincerely,

8/10 Good

Alan

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything you need for a small hotel plus really helpful and cheerful staff.
Stayed 1 night in Aug 2022
Response from The customer service reception. on Oct 16, 2022
Hello,Thank you for taking the time to write to us.We are happy to note that the quality of our welcome and the services of our hotel have met your expectations.Looking forward to seeing you again.Sincerely,

10/10 Excellent

Rupinder

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Big room, clean bathroom and bedroom.
Stayed 1 night in Aug 2022

10/10 Excellent

Alan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect stopover
Very comfortable stay
Stayed 1 night in Aug 2022
Response from The customer service reception. on Aug 10, 2022
Hello, Thank you, your compliment will be shared with all hotel staff Looking forward to seeing you again. Sincerely,

10/10 Excellent

Sarah

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Excellent stay
We were very happy with our overnight stay and could easily have stayed a week. Delicious breakfast, very comfortable bed and friendly easy check-in. Excellent air-con and with our room facing the road, with the windows shut you can't hear a thing.
Stayed 1 night in Aug 2022
Response from The customer service reception. on Aug 10, 2022
Hello, Thank you, your comment has been shared with all hotel staff. Hoping to see you again in our hotel. Sincerely,

10/10 Excellent

Daniel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
location, easy access and comfortable
Stayed 1 night in Jul 2022
Response from The customer service reception. on Aug 10, 2022
Hello, Thank you, your comment has been shared with all hotel staff. Looking forward to seeing you again. Sincerely,

6/10 Okay

Gary

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
The property is a mixture of refurbished and older rooms, the rooms above the dining area are small for 2 people and the bathroom is very small. The staff are very friendly and work hard to service their customers. The hotel is conveniently placed but is let down by one major issue and one very minor inconvenience. Occupants of the rooms above the dining area open their windows to smoke as evidenced by the cigarette butt ends on the roof top, the smoke permeated throughout this area of the hotel and was very unpleasant. Despite the non smoking signs it clearly is allowed but the rule should be enforced. The minor inconvenience is a lack of a soft closure toilet seat, it makes a loud noise and I am sure I woke up some residents at 3am in the morning. 😂
Stayed 1 night in Jun 2022
Response from The customer service reception. on Jul 13, 2022
Hello, Thank you for giving us feedback regarding your stay. The opinion of our customers is a source of constant improvement. For information, our hotel is componed of renovated standard rooms of 15 m2 and superior rooms, mostly new, of 25 m2. We regret the discomfort caused by the situation you mention and we confirm that our entire hotel is non-smoking. In addition, persons who do not comply with this rule are liable to a fixed fine. Hoping to see you again in our hotel. Sincerely,

10/10 Excellent

Andrew

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Stopover
Perfect place for stop over. Clean, friendly and very accessible for wheelchair users like us
Stayed 1 night in Jun 2022
Response from The customer service reception. on Jun 26, 2022
Hello, Thank you, your compliments have been shared with the whole team. Looking forward to seeing you again. Sincerely,

10/10 Excellent

Felicity

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious, attractive, clean and good quality with friendly helpful staff.
Stayed 1 night in May 2022
Response from The customer service reception. on Jun 26, 2022
Hello, Thank you, your compliments have been shared with the whole team. Looking forward to seeing you again. Sincerely,

10/10 Excellent

Donald

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room, good breakfast, helpful staff.
Stayed 1 night in May 2022
Response from The customer service reception. on May 23, 2022
Hello, Thank you, your compliments have been shared with all hotel staff. Hoping to see you again in our hotel. Sincerely,

10/10 Excellent

RACHEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stopping off spot
Very comfortable stay. Appears to have had a refurb since our last stay and was in great condition. Extremely clean. Great restaurant.
Stayed 1 night in Nov 2021
Response from The customer service reception. on Dec 23, 2021
Hello, Thank you, your compliments were shared with the whole team. We take this opportunity to wish you a happy New Year's Eve! Sincerely,

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always our first choice when visiting Le Mans
We try to stay at this hotel as it’s clean and the staff are always friendly and helpful, a bus stop nearby is easy to visit the centre. And a big thank you to the reception staff for helping me with our Covid19 pass to return to the UK
Stayed 2 nights in Sep 2021

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021

10/10 Excellent

Richard

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel
We had a lovely stay in your very nicely decorated and clean hotel. All staff were very kind and helpful. Hubert on reception helped us out so much the next morning before we left, to find us a destination we needed to get to. He took over 30 minutes helping us. Thank you Hubert.
Stayed 1 night in Aug 2021
Response from The customer service reception on Sep 6, 2021
Hello, Thank you, your compliments were shared with the whole team. Looking forward to seeing you again. Sincerely,

10/10 Excellent

ELAINE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent overnight stop.
An excellent overnight stop. Staff were all friendly and helpful, room was comfortable and clean, food delicious and all COVID regulations completely adhered to without feeling overbearing. Only minor comment is that it is a bit off the motorway route.
Stayed 1 night in Oct 2020
Response from The customer service reception on Oct 25, 2020
Hello, Thank you, your compliments will be shared with all our team. Hope to see you again in our hotel. Sincerely,

8/10 Good

Denise

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good, pet friendly hotel near Le Mans. Friendly, efficient staff. Would recommend it.
Stayed 1 night in Oct 2020
Response from The customer service reception on Oct 11, 2020
Hello, Thank you for taking the time to write to us. We are delighted to read that you had a good stay in our hotel and that you appreciated, among other things, the quality of our welcome. Hope to see you again in our establishment. Sincerely,

2/10 Terrible

Verified traveler

Stayed 1 night in Jun 2020

10/10 Excellent

Simon

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Business traveler passing through
Stayed 1 night in Mar 2020
Response from The customer service reception on Mar 22, 2020
Thank you :-)

6/10 Okay

Dee

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Jan 2020

6/10 Okay

Helen

Liked: Cleanliness, staff & service, property conditions & facilities
Cheap hotel but unfortunately not for us
Stayed here one night en route from Dieppe to Spain. Our SatNav couldn’t find the hotel so it was quite stressful before we arrived. Plenty of parking and the guy on reception was very polite and helpful. The hotel’s restaurant was closed the night we stayed but had a lovely cold buffet in the Campanile Hotel opposite. Although the room was modern it was totally impractical. It had a separate toilet by the front door with no sink so you had to walk the length of the room to the shower room to wash your hands. Walk in shower that soaked the bathroom floor. No mirror with plug nearby so couldn’t do your hair. All in all, a cheap hotel but you get what you pay for. Sadly for us we won’t be going back.
Stayed 1 night in Dec 2019
Response from The customer service reception on Jan 4, 2020
Hello, Thank you for sharing your vision of our hotel with us. We regret to read that your stay in one of our 25 square meter superior rooms was not up to your expectations. This type of room, which you got at the price of a standard room, is however acclaimed by our customers ... In addition, we also want to inform you that you have not seen an electrical outlet in the bathroom due to a security standard. Hope to see you again in our establishment. Sincerely,

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
France tour
Beautiful, clean and contemporary hotel. Amazing to say it’s only 3 stars.
Stayed 1 night in Sep 2019
Response from Kyriad team on Sep 25, 2019
thank you for the nic comment and we can say back... you are amazing! thanks again

10/10 Excellent

Peter

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel especially for the price. Good breakfast buffet choice and places to eat nearby. Suited out needs. Hotel staff very helpful and friendly Thank you
Stayed 1 night in Aug 2019
Response from The customer service reception. on Sep 19, 2019
Hello, Thank you, your compliments have been shared with all the team. Looking forward to seeing you again. Sincerelly,

10/10 Excellent

Andrzej

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019
Response from The customer service reception on Sep 7, 2019
Thank you :-)

6/10 Okay

Verified traveler

Stayed 1 night in Aug 2019

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel
Always happy staying here
Stayed 3 nights in Jul 2019
Response from The customer service reception on Aug 16, 2019
Hello, Thank you, your compliments have been shared with all the team. Looking forward to seeing you again. Sincerely,

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel good for our stopover, Its around a 35 min a walk to get to old town Le Mans which is lovely.
Stayed 1 night in Jul 2019
Response from The customer service reception on Aug 16, 2019
Hello, Thank you for taking the time to write to us. We are delighted to read that you enjoyed your stay in our hotel and its location. Hoping to see you again soon. Sincerely,

10/10 Excellent

annette

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2019
Response from The customer service reception on Aug 16, 2019
Thank you :-)

10/10 Excellent

Rigger

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good well run great staff clean rooms and a great breakfast
Stayed 1 night in Jun 2019
Response from The customer service reception on Jul 2, 2019
Hello, Thank you, we will share your compliments with all the team. Looking forward to seeing you again. Sincerely,

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
For a budget hotel this had everything. Kettle, brilliant shower, garages parking, breakfast (for a little extra). Would use again.
Stayed 1 night in May 2019
Response from The customer service reception on May 29, 2019
Hello, Thank you, your compliments have been shared with all the team. Looking forward to seeing you again. Sincerelly,

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First class
First class on all counts, receptionist was so helpful booked restaurant and taxis. Have stayed at many Kyriad hotels and this has to be one of the best.
Stayed 1 night in Apr 2019
Response from The customer service reception on May 4, 2019
Hello, Thank you for taking the time to write to us and evaluate us with the maximum score. We care about the satisfaction of our guests and that is why we are delighted to read that your stay was very well. Looking forward to seeing you again. Sincerely,

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel suited my needs for an overnight stop on route to Spain from UK
Stayed 1 night in Jan 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Little things mean a lot
Need to get complete address right otherwise sat nav does not work. Advertised as 345 Avenue Bollee should be 345 avenue LEON BOLLEE. Not a good start!!! On arrival was informed NO internet available at this hotel. This something I believe the hotel Should have informed clients prior to arrival to allow them to update info before arriving at hotel. Stopped for One night arriving around midnight. Great receptionist. Good Breakfast.
Stayed 1 night in Jan 2019

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic value for money.
Comfortable hotel outside of the town centre. Staff were great and room was clean and adequate. Food in restaurant was superb and the bar was nice too.
Stayed 1 night in Sep 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfy
Lovely hotel with very good restaurant. A convenient position
Stayed 1 night in Sep 2018

8/10 Good

Frederick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018

6/10 Okay

Richard, Leicester

Liked: Cleanliness, staff & service, property conditions & facilities
Typical budget chain hotel
Seems to be fairly new. No restaurants nearby so hotel restaurant is fairly busy. This does not mean it is good. The meals we had were fairly insubstantial and too expensive for what they were. Room was fairly small. At least the parking was free.
Stayed 1 night in Sep 2018

10/10 Excellent

Alan

Review
Nice comfortable hotel, recently renovated. Clean and comfortable and good value.
Stayed 1 night in Aug 2018

10/10 Excellent

Archie, newcastle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stop over
Use this hotel as a stop over. It’s easy easy access from motorway, about 30 min walk from city centre for a choice of excellent food (dog not allowed in hotel restaurant) Internach across the Rd for fuel . Most of all excellent friendly & helpful staff
Stayed 1 night in Sep 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for the airport and for the centre of the city. Food was good!
Stayed 1 night in Aug 2018

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018

10/10 Excellent

SUSAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It advertises a restaurant but it was not open on a Sunday which eas disapointing
Stayed 1 night in Aug 2018

10/10 Excellent

weirs, lancashire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Nice clean and cheap hotel, this was ideal for our trip down to the SW France. Also the only hotel we stayed in (out of 3)that provided a kettle with complimentary tea and coffee.
Stayed 1 night in Jul 2018