While this hotel was well located in that we could walk to Mont Saint Michel, it was still a mile walk from the bus station (which is the same as the Mont Saint Michel welcome Center.) We are a fit family with backpacks so we were able to walk a mile to the hotel and then the 2 miles to Mont Saint Michel, but others might not be able to do so. There is no taxi or bus service from the bus station to the hotel. Be prepared to walk the mile.
The room itself was the most disappointing. It was on the ground floor right next to the lobby with No air-conditioning, no fan, and only one little window to open for fresh air. There are no screens on the windows so all the flies came in, and most disappointingly was that it was where everyone went to smoke outside, so we could not even open our windows. The staff was not empathetic and said there were no more rooms available. It was clearly the worst room possible to get in the whole place.
The staff was limited but friendly enough. They accommodated our vegetarian food needs at the attached restaurant very nicely. It was sursidingly quite good, actually.
The location was excellent for us and we were excited to be so close to walk to Mont Saint Michel early in the morning, but the room itself left much to be desired.