Ratings based on 1,693 Verified Reviews

4.0 out of 5
88% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
3.9 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from thanet

Great stay

Posted Nov 23, 2017
Hotel is about 15 min walk from the Square of Miracles. 5 min walk from the other railway station in Pisa - not Centrale - where trains go to Centrale and Lucca etc. Rooms were really comfortable, bed great best night sleep had in ages! Nice to have tea making facilities. Both bedroom and bathroom very clean. Only had breakfast but there was plenty of choice and the staff kept replenishing the food. Great coffee machines too so you can have your morning espresso! All the staff were very friendly and helpful. Reception staff were great with the maps at ha d and arranging transfers if you needed them. Everybody always had a smile for you and Daniele was quick with service in the bar area! Thanks to all! We took the airport shuttle this afternoon for 7 Euro per person. Saved the hassle of bus and train. All in all great stay
5 out of 5
Recommended
for Everyone
by A verified traveler from England

Lovely hotel within walking distance of Pisa

Posted Nov 21, 2017
Pros: Friendly and helpful staff. Lovely clean and comfortable room. Close to train station and close to Pisa. Food was lovely and not too expensive.
Location: Close to train station so could go anywhere you wanted :)
Really enjoyed our stay. Staff very friendly and helpful. Hotel restaurant had lovely food and not too expensive. Great place to stay for easy access to all of Italy!!. 10- 15 walk to Pisa and only 5 - 10 min walk to train station which is easy to use and cheap tickets. Went to Florence for the day £33.40 return for 2 people :)
5 out of 5
Recommended
for Everyone
by A verified traveler from newcastle aus

Great spot

Posted Nov 19, 2017
Was within walking distance to local trains, leaning tower and main shopping area. Helpful staff. Would stay again when in Pisa.
3 out of 5
by A verified traveler

Room for improvement.

Posted Oct 17, 2017
Pros: Staff friendly, breakfast good.
Cons: All of the above described in my experience.
Location: Fairly near tourist area. Enjoyed the walk.
Arrived 6 hours before check-in - hotel stored luggage - Positive Airport transfer advertised - not available on departure (heard others being declined airport transfer) - negative paid a lot for a taxi WIFI advertised - not available in room - negative Restaurant not open until 7.30 (had arrived at hotel at 8.00am so was very hungry) - negative Bar not open when returned from exploring the city at 6pm - negative Cleanliness of room fine but room a little tired - negative Seating in reception area tired and not very clean - negative Only water in bar fridge although paperwork in room indicated more would be provided - negative Late check out declined - negative No real fruit juice at breakfast - just powdered machine drink. Better options for non tea and coffee drinkers needed.
4 out of 5
Recommended
for Everyone
by A verified traveler from Seattle, WA

Nice hotel, convenient location. Unfriendly staff

Posted Oct 10, 2017
Pros: Cleanliness, comfortable.
Cons: Front desk staff I have found to be consistently unfriendly over the years, and I am not a demanding guest.
I have used this hotel half a dozen times. Great amenities, good location away from the fray. Unfriendly front desk staff.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 10, 2017
Comfortable, clean and close to the Leaning Tower of Pisa!
4 out of 5
Recommended
for Everyone
by A verified traveler from uk

Easy walking distance to station and leaning tower

Posted Oct 8, 2017
Only thing that was disappointing was the evening menu. Not enough choice and didn't change all week. I would have dined in there if more variety. The hotel was fine and staff was friendly and helpful.
3 out of 5
by A verified traveler from NL

Friendly staff is the high lite of our stay

Posted Oct 5, 2017
Pros: Location
Cons: Most things
Location: 10-15 minute walk to the Tower of Pisa,museums, shopping etc.
The room unfortunately was very dated in all senses. That was not expected as it has received 4 stars and the ad for it was misleading. The street is not very pretty either. On the bright side there was free parking and it is a nice easy walk into town .
5 out of 5
Recommended
for Everyone
by A verified traveler from Surrey

short Break in Pisa

Posted Oct 4, 2017
Pros: as expected when initially viewed on the internet
Cons: nothing
Location: short walk to the Center
All in all very nice nothing to say Bad ,Car parking Secure and not a long walk from the center leaning Tower about 10 minutes
4 out of 5
Recommended
for Everyone
by A verified traveler from Hampshire, UK

Nice hotel, walking distance from Leaning Tower

Posted Oct 3, 2017
Nice hotel, good night’s sleep and good breakfasts